I feel compelled to share my experience regarding Prorise Painting since it was Home Stars that lead me to consider using this company; The Home Stars high rating of this company, the membership with the BBB and the meeting with the owner, Joseph.
Prorise Painting was contracted for the following:
Job Start: Aug 7, 2012-Carpentry Work
All Deficiencies resolved to date: Dec 7, 2012
Job Start: Sept 2012-Exterior Painting
Quoted Job Length: 5-6 days with 3 to 4 painter
Advised Jan 5, 2013: The caulked area of fascia board was painted but a review of painted area will be done Spring 2013.
Advised Jan 15, 2013: New deficiency of all paint peeling off porch stairs to be dealt with Spring 2013 since re-painting is subject to weather.
Job Start: Nov 6, 2012-Interior painting
Quoted Job Length: one day with two painters
All Deficiencies resolved Jan 5, 2013
Joseph’s method of operating is to complete the job as quickly as possible with the willingness to return to fix deficiencies instead of completing quality work the first time. However, this puts the onus on the homeowner to recognize any deficiencies to the job or to contract him if any deficiencies show up at a later date. Consequently, the superior workmanship of the job becomes questionable since deficiencies in the job must be directed by the customer.
The partial painting of a metal gate was included in my interior painting job with a quoted job length of one day with two painters. Yet it took Nov 6, 2012 to Jan 5, 2013 and 5 visits to complete. The above is an example of Prorise Painting’s poor workmanship and poor attention to detail which caused unnecessary repetitive work (prep work completed twice, incorrect paint matte vs spray gloss and unpainted areas) and hence, work completion delays. This is only one example of the numerous deficiencies that often turned into continued deficiencies on my job.
In addition, Prorise Painting pressure washing damaged a newly installed sensor light that required an electrician to correct. The electrician stated the water entered the unit had rusted the contacts. Currently, we have had 3 occasions of water leaking from our kitchen ceiling that may be caused by Prorise Painting since water entered the same area at the time they pressure washed our kitchen sky light.
I would not refer any of my friends, family or co-workers at this time to Prorise Painting. Joseph’s business practice is a business decision which personally caused the whole process of home maintenance to be overly time consuming and stressful.I believe Prorise Painting could be more by developing a business model which provides the Superior workmanship and Exceptional Team Service Delivery.
