Mold Insight Inc.

Formerly Sean Moss Home and Mold Inspections
Mold Detection & Removal
Richmond BC V7C 5R4
Write a Review
Write a Review

Recommended Professionals

99%(192 reviews)
82%(4 reviews)
98%(15 reviews)
99%(192 reviews)
82%(4 reviews)
98%(15 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

78%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Mold Insight Inc.

Average customer rating:
10 10 (262 reviews)

Sort by

JBird
JBird
1 review Vancouver, BC
10/10

Professional and knowledgeable mold expert

I highly recommend using the services of Sean and Mold Insight for any water damage and mold issues. I was short of time and contacted Sean to look into a mold issue of a rental unit based on reviews on this site.

Sean is very thorough, professional, and courteous. It was simple to set up the appointment, he showed up on time, and actually cares about his clients. He allowed me to accompany him during the inspection which gave me an opportunity to ask my many questions and see the issues first hand. This also made it easy to understand the detailed report that he delivered very promptly following the inspection. I was very relieved that Sean was able to discover that the key issue arose from a leak from the shower unit. I believe that Sean’s background in home inspections is a contributing factor in him being able to take a holistic view of the situation.

Afterwards, I was able to share Sean’s report with the remediation company. This saves time and money as the remediation company can use the report to help them understand the root cause of the issues and therefore, only work on areas that they need to.

Overall, I am very satisfied with Sean’s services - from the initial contact, the inspection, the professional report and also to him responding to questions after delivery of the report. He was able to provide peace of mind about a mold issue as well as practical suggestions on the next steps I could take to resolve the issue.

Approximate cost of services:
$450.00
Was this review helpful?
Company Response

Good morning JBird, Thank you for posting your kind words, I appreciate it. I was glad that you took the time to join me during the inspection, as it always make the process of learning about or removing mold easier. I am always happy to assist you should you need help or advice at a later date. I wish you and your family all the best. Sean

JuliainBurnaby in Vancouver
JuliainBurnaby in Vancouver
3 reviews Burnaby, BC
10/10

Mold Inspection

I found mold in the cold room underneath our concrete stairs. Feeling stressed and overwhelmed with this discovery, I found Sean and his company, Mold Insight, on Homestars. From our initial telephone conversation to the actual mold inspection process, Sean was very knowledgeable, professional, and thorough. He allowed me to shadow him around the house as he conducted his inspections and provided me with valuable feedback. I would highly recommend Sean if you are experiencing any mold issues in your home.

Approximate cost of services:
$525.00
Was this review helpful?
Company Response

Hi Julia, thank you for taking the time to post your review, I really appreciate it. I enjoy when my clients come with me during the inspection, as they can leaned and the final report is much easier to to go through. Glad I was a good help to you and your family. Take care, Sean

Private User
Private User
Private User reviews Richmond, BC
10/10

Mold Man

I never write reviews but this man deserves a medal for his integrity, knowledge and professionalism

Sean told me everything I need to know and more about mold! I highly recommend this guy, he’s worth every penny and some.

Approximate cost of services:
$750.00
Was this review helpful?
Company Response

Thank you so much for your kind words. They are much appreciated. I always give my clients the straight goods and answer as much as I can. I am happy I was able to help you out. I wish you all the very best! Sean

Fio in
Fio in
0 reviews Vancouver, BC
10/10

Mold inspection for 600 sq feet house

Sean was responsive and helpful. He explained things to us patiently. He was nice and is honest and gets back to you. He also delivered mold report promptly. He also took time to talk to me on phone to explain things when I had questions. He wore a mask too which is important to us during covid pandemic. I would highly recommend him. He has integrity too by sending samples to a separate lab so the results are unbiased. The report has photos and he also gave us good insights on how to deal with mold in our shower and other issues in our space. He goes above and beyond!

Approximate cost of services:
$550.00
Was this review helpful?
Emilie
Emilie
0 reviews Vancouver, BC
10/10

Water damage/ restoration project

I called Mold Insight in for an inspection of a residential unit to help us deal with a slow leak that was discovered. Sean arrived at the property on time, was professional, and truly a pleasure to work with.

He was able to pin-point the issues and exactly what needed to be done to rectify the situation. I highly recommend Mold Insight and will definitely call them in the future for any other water or mold related issues.

I'm happy to say that our water damage issues are now resolved.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Hi Emilie,
Thank you so much for taking the time to post your comments here on HomeStars, I really appreciate it. I am happy to see that you were able to have the issues resolved. Feel free to reach out to me anytime and I will do all I can to help. Take care and be safe. Sean

Dan in Toronto
Dan in Toronto
2 reviews North Vancouver, BC
10/10

HIGHLY PROFESSIONAL ATTITUDE, AND GREAT EXPERTISE

I hired Sean to do a mold inspection on a 3700 SF, 60 year old rental house I own as I was concerned about water ingress and mold. I really appreciated Sean's knowledge , expertise, and professionalism. He pointed out areas of possible mold and water ingress, and helped me identify the likely causes as well as recommendations. I felt he was sincere and honest. He even had to deal with my tenant's aggressive dogs in a calm and patient manner. I will be using Sean again on my own home as well after having this experience with him, and would highly recommend him to anyone who needs a mold inspection.

Approximate cost of services:
$940.00
Was this review helpful?
Company Response

Hello Dan. Thank you so much for taking the time to post your experience. There are unexpected challenges that come up from time to time (dogs), however, everything turned out well. I feel good in knowing that my work was helpful to you and look forward to working with you in the future. I wish you and your family all the very best. Sean

Private User
Private User
Private User reviews Calgary, AB
10/10

Mold Inspection - Home

Sean is a professional and I highly recommend him.

My husband has a strong immune response to mold (CIRS) so we asked Sean to provides us with a detailed analysis of our newly purchased older home and identify any current or future problems. We had previously done a detailed mold analysis through a lab in the US and knew that there weren't any major issues but required Sean to use his detective skills to help us bring the home from 'good' to 'excellent,' from an air quality perspective.

Sean provided us with a very detailed overview of our home including dozens of pictures, moisture and humidity readings as well tangible fixes and areas to investigate further. We are very pleased an got exactly what we needed.

He is extremely up to date on the latest research and products; he is a professional; and genuinely cares about his work. We have followed up with Sean a few times since the inspection and he has been more than willing to provide his insights.

Approximate cost of services:
$650.00
Was this review helpful?
Chi-Yung in Toronto
Chi-Yung in Toronto
0 reviews Richmond, BC
10/10

Knowledgeable, trustworthy, quality advice means cost savings

I highly recommend Sean at Mold Insight for the following reasons:
- integrity (honest advice to help client minimize cost to resolve the issue)
- Very knowledgeable
- detailed-oriented (look for root cause of issue)

We have leaks from shower that dripped to downstairs. We were worried about mold growth and no one would want to comprise health.

I have heard bad reputation with restoration industry. Was worried that I would get unnecessary service from a restoration company. It was great to find someone with integrity. Hence I looked for an independent expert to provide me with unbiased report.

Sean gave very good advice even before the appointment. After several discussions to understand the issue, Sean came and took air samples and have air quality tested by a lab. I received a detailed report that shows the spore count in inside air versus outside air. Result shows no sign of mold growth. I saved lots of money since I would not need to tear things apart to assess mold growth.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thank you Chi-Yung for taking the time to post your thoughts, I really appreciate it. Mold investigations are tricky. I am happy I was able to help you out. Let me know if and when you have any questions. Take care, Sean.

Mika Wong  in Burnaby
Mika Wong in Burnaby
1 review Burnaby, BC
10/10

Mold Inspection in Older Home

We booked Sean for a mold inspection on an older house and he has been the best investment in our house purchasing process! Sean is a great communicator and a pleasure to work with. He pointed out areas where there was mold and provided information on how to remediate and how to save money. His detailed report was well organized and easy to read. As stressful as home purchasing can be, it was a relief to have Sean by our side providing expert knowledge and making sure our home is safe for our little family. Thank you Sean for providing such excellent service throughout the whole process.

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Hi Mika, it was a pleasure working with you and your husband as well. I love the work I do & am happy that I was able to help you out... provide you some ideas on how to choose a remediation contractor, at a fair price, maintenance tips, etc. There are always a lot of options, and it is sometimes difficult to find the right type of company for your needs. Thank you for your feedback, I appreciate it. Let me know if you need anything in the future, I'd be happy to help. Take care, Sean

JWU in Richmond
JWU in Richmond
1 review Richmond, BC
10/10

Mold in attic

Upon purchasing our home, we had discovered mold in the attic area. Sean was quick to respond and gave us a detailed inspection. With Sean's help, we were able to establish a plan to fix the mold issue, and ensure everything was okay before moving in. Sean was honest and reliable, and provided expert advice for us to make informed decisions. Moving forward, we will highly recommend Sean for his service and will hire him again for future inspections.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thank you for taking the time to write your review. It was my pleasure working with you and if you need my help on the future, just let me know. Take care, Sean

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mold Insight Inc.

As a former home inspection company, we have gained considerable insight on how homes and buildings are constructed and the vulnerabilities they possess when it comes to moisture ingress and mold. Although we have been busy helping our clients with mold and home inspections since 2011, we have focused our ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Mold Detection & Removal pros in Burnaby?