Watermart

Water Filtration & Purification
Toronto ON M4M 3L1
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Reviews for Watermart

Average customer rating:
9.9 10 (642 reviews)

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jjloresco .
jjloresco .
1 review Whitchurch Stouffville, ON
10/10

Installation of Water Softener and Revers osmosis system

We recently moved to Stouffville and noticed a big change in the hardness of the water. Having 2 kids under the age of two the water would leave their skin dry and itchy. After careful review on which water softener and RO system to purchase we decided to go with Watermart because of all the positive reviews on Homestars. We want to thank Dave for helping us choose the water softener and RO system. And another big thank you to Ron for the quick installation, he did an awesome Job!!!

Approximate cost of services:
$2,100.00
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Company Response

Hello. There is no question that Stouffville has super hard water and I'm glad we could help out and hopefully make a difference to the kids' skin. Thank you for the great review. Ron sends back his thanks as well. If you ever have questions about your systems or the quality of water in your neighbourhood, please let myself or any of the team know. Thanks you once again. All the best. Dave.

Nicola T. from Toronto
Nicola T. from Toronto
3 reviews Toronto, ON
8/10

Annual service

Great service, once again. Technician was punctual, efficient and clean, with no problems. Water pressure is now much improved too. I appreciate the phone call beforehand to remind me of the need for annual service and filter change.

Approximate cost of services:
$290.00
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Company Response

Great to hear, Nicola! Thank you for your business and your review. I'm glad to hear that our service team in the office and the technician in the field met your expectations. If you ever have any questions about your water system or water issues generally, please give me a call any time. All the best! Dave.

Paul from Toronto
Paul from Toronto
1 review Toronto, ON
10/10

Filter change

Over the last 4 years, whoever Watermart has sent to us for installation or service has been fantastic. Ken was back this year and was excellent. Not only did he arrive on time, but was efficient and left the area he was working in cleaner than he found it. Thanks Ken!

Approximate cost of services:
$250.00
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Company Response

Hi Paul. No one wants to be given a 4 hour window only for the technician to show up at the end of the 4 hours. We take timing seriously and Ken is very diligent about keeping up his end of the bargain. I'm happy to hear that you were happy with his efficiency and cleanliness and I have passed on your kind words. Many thanks for your kudos and your years of business. Sincerely. Dave.

Virginia from Toronto
Virginia from Toronto
1 review Toronto, ON
10/10

water filter service

Ken was amazing!
He was on time, polite, professional, knowledgeable, clean,
and quick.
I asked him if he could fit my sister in for a water filter
service and he did no problem!
High recommend watermart and ask for Ken!

Approximate cost of services:
$300.00
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Company Response

Hi Virginia - thank you so much for your great review. Ken really is a true professional (not to mention being a card-carrying member of the good people club). And I am glad to hear he fit in your sisters filter change as well (our biggest source of business is friends and family!). Thank you once again for your business and your review. All the best. Dave.

Peter  from Thornhill
Peter from Thornhill
4 reviews Markham, ON
10/10

Annual Service.

The annual service of our water purification system was performed by Ken from Watermark. He was on time, performed the work quickly and was very tidy. He also explained the next steps. I would recommend Watermark and Ken.

Approximate cost of services:
$176.79
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Company Response

Hi Peter. Ken is certainly a professional and it is great to get feedback saying that people recognize it. I'm glad all was tidy and quick and that you were given thorough instructions. Many thanks once again for your business (and for your review!). All the best. Dave.

Raj
Raj
29 reviews Toronto, ON
10/10

Filter replacement

Scott was right on time to do our annual filter replacement. Despite having a very sore back, he was his usual friendly self and worked quickly. He answered all my questions. Great service. We'll be using them again.

Approximate cost of services:
$200.00
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Company Response

Hi Raj. Thank you the great feedback. Scott is a trooper (his back continues to be sore) and I'm very glad to hear that this is recognized by a customer. Thank you once again for your business, Raj. Please give us a call any time if you have questions. Sincerely. Dave.

KATHY from Markham
KATHY from Markham
1 review Markham, ON
10/10

Water Filtration

I went with Watermart at a friend's recommendation and they were the first of 3 companies on my "short list" but due to Scott's friendly and amazing knowledge, I didn't even bother with the other 2 companies on my list!

what I loved about these guys was the fact that they just stated the facts about their products; they didn't push me one way or the other (ie. I hate it when companies try to upsell me aka spend more money) so I was very comfortable during our entire conversation.

They were friendly and knowledgeable and installation was fast and efficient.

Approximate cost of services:
$980.00
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Company Response

I do love hear that we make the "top 3". But what I love to hear more is that a customer doesn't bother to call the other 2. We do have a strict "do not try to "close the deal" or upsell policy". People do like hearing straight talk and that is what we give. I have passed your kind words on to Scott and he passes back his thanks. Please let any of us at Watermart know if you ever have any questions about your system or water issues generally. Thank you once again. Dave.

Yulia from Richmond Hill
Yulia from Richmond Hill
1 review Richmond Hill, ON
10/10

Yearly water filter system maintenance

Scott did an excellent maintenance job. He is professional, efficient and friendly - a pleasure to deal with. We've been Watermart's customers for years and are very satisfied with their great service and product.

Approximate cost of services:
$300.00
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Company Response

Hi Yulia. It is great to hear that you were happy with Scott's professionalism. I have passed on your kudos and he passes back his thanks. Many thanks again for your business over the years. All the best! Dave.

Amy from Gormley
Amy from Gormley
1 review Gormley, ON
10/10

Water Filter Replacement

This is a great company with exceptional customer service. Lauren is pleasant to deal with on the phone when making an appointment. I was very happy with the service Scott provided--he was very friendly and helpful as he replaced my water filters. I will definitely continue to use WaterMart in the future.

Approximate cost of services:
$400.00
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Company Response

Hello Amy. Thank you so much for your review and for your business. I'm glad to hear that you were happy with our customer service and with the service call itself. Please let me know any time if you have questions. Thank you once again. Dave.

Shereef in North york
Shereef in North york
2 reviews Toronto, ON
10/10

Water Filter

Unbelievable service combined with a great product make for an extremely pleasant way of doing business. Everyone I dealt with at Watermart was great. From Dave calling me at 11pm to ensure he responded to my questions right away, to Lauren who worked really hard to ensure that my appointment was convenient to me and last but not least, Scott who is an absolute perfectionist and ensured the install was clean and tidy even in areas that can't be seen. A real pleasure to do business with.

Approximate cost of services:
$1,200.00
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Company Response

Hello Shereef. Thank you so much for your business and for your kudos. It's always great to hear when people are happy with how our team comes together on a project and that they are happy with the process and the end result. Please let me know any time if you come up with more water questions. All the best. Dave.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Watermart

Water Filter Systems, Water Softeners, Reverse Osmosis, Office Water Coolers, Cottage Water Systems, Commercial Water Systems, Ultraviolet water purifiers - Sales and service since 1991.

Our Service Area: Greater Toronto Area, Toronto, North York, East York, Thornhill, Richmond Hill, Stouffville, Oakridges, Weston, Aurora, Newmarket, Markham, Scarborough, Etobicoke, Mississauga, King City, Brampton, Bolton, Alliston, Innisfil, Barrie, Uxbridge, Hamilton, Milton, Kitchener-Waterloo, Guelph, Ancaster

WE ARE THE MOST TRUSTED WATER TREATMENT COMPANY IN ONTARIO

Here’s how we do it:

- Honesty: We won’t sell you stuff you don’t need. No upselling.
- Adaptability: We keep up with evolving technologies and best business practices.
- Expertise: We have the knowledge, experience and skills required to do a thorough job every time.
- Courtesy: We respect and treat each customer as if they are family.

CATEGORIES
Water Filtration & Purification
PRODUCTS
Water softeners, Reverse osmosis systems, Water filtration systems, Whole home filtration systems, Shower filters, Cottage water filter systems, Restaurant water and coffee systems, Office water coolers sales and rental. Repair and service to all makes and models of water softeners, drinking water systems and whole home water filters.
SERVICES
Regular maintenance and repairs to all makes and models of water filtration systems, water softeners and ultraviolet systems.
BRANDS
Culligan, Kinetico, Multi-Pure, Watts, R-Can, Sterilight, Viqua, Trojan, Sprite, GE, Fleck, Clack, Omnipure, Pentek, KX Technologies, Ecowater
SPECIALITIES
We know our stuff! Expertise in home water filters, office coolers, restaurant water filters, cottage water filters, espresso filtration and commercial water treatment systems
WEBSITE
http://www.watermart.com
YEAR ESTABLISHED
1991
RETURN POLICY
Satisfaction guaranteed or your money back.
PAYMENT METHOD
Visa, MasterCard, Debit, Cheques, Cash
LICENSES
Certified Water Treatment Specialists, Certified Water System Installers and Technicians.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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