Watermart

Water Filtration & Purification
Toronto ON M4M 3L1
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98%

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Reviews for Watermart

Average customer rating:
9.9 10 (643 reviews)

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Shereef in North york
Shereef in North york
2 reviews Toronto, ON
10/10

Water Filter

Unbelievable service combined with a great product make for an extremely pleasant way of doing business. Everyone I dealt with at Watermart was great. From Dave calling me at 11pm to ensure he responded to my questions right away, to Lauren who worked really hard to ensure that my appointment was convenient to me and last but not least, Scott who is an absolute perfectionist and ensured the install was clean and tidy even in areas that can't be seen. A real pleasure to do business with.

Approximate cost of services:
$1,200.00
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Company Response

Hello Shereef. Thank you so much for your business and for your kudos. It's always great to hear when people are happy with how our team comes together on a project and that they are happy with the process and the end result. Please let me know any time if you come up with more water questions. All the best. Dave.

Doinita from Thornhill
Doinita from Thornhill
7 reviews Markham, ON
10/10

kitchen water filtration system

We recently installed a new water filtration system as we found the quality of our tap water has deteriorated over the years . We chose Water Mart because of the great reviews. Great customer service! Scott, the technician was very knowledgeable and friendly. We would highly recommend "Water Mart" to anyone interested in installing a water filtration system!

Approximate cost of services:
$1,000.00
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Company Response

Hello Doinita! I love to hear the words "Great customer service!" I'm also glad to hear that you were happy with Scotts service. Many thanks for your business and the great review. All the best. Dave.

nancy harris from Toronto
nancy harris from Toronto
1 review Toronto, ON
10/10

annual servicing of water filtration system

Watermart installed my system 6 years ago and has come to change filters, replace whatever parts necessary and generally service the equipment .It has worked well from day 1, and their service is easy, quick , efficient and they leave it very clean.

Approximate cost of services:
$160.00
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Company Response

Hi Nancy. Thank you so much for your business over the years. It is really great to have clients that come back to us year after year (and write us great reviews!). As always, please let me know if you have questions. Many thanks again! Dave.

Andy from Mississauga
Andy from Mississauga
3 reviews Mississauga, ON
10/10

Water filtration system service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I had to cancel my first appointment the day of and when I called the office looking to reschedule, the staff was very kind about it. Great customer service.

Answered all my questions with an understanding tone and a smile. Never made me feel like I was bothering him.

Approximate cost of services:
$230.00
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Company Response

Hi Andy. It happens. No problem at all. I'm so glad to hear that we were able to answer all of your questions satisfactorily and that you were happy with the service. If you come up with more questions, please let me know any time. Thank you once again. Dave.

Brendan from Toronto
Brendan from Toronto
1 review Toronto, ON
10/10

Service of reverse osmosis system

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The Watermart technician arrived right on time for the appointment. He finished the job within a reasonable time and answered all of my questions beyond expectations. He was very courteous.

Approximate cost of services:
$200.00
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Company Response

Hi Brendan. I'm always glad to hear when the technicians exceed expectations. I have to say that we have a really great team and I'm lucky to have them with me. Thank you once again for your business and your review. All the best. Dave.

Jenny from Vaughan
Jenny from Vaughan
1 review Vaughan, ON
10/10

Drinking water system servicw

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

It was very nice that they called to tell me technician would be delayed. I also appreciated that he told me that my system should be replaced next year - he was here a long time and I appreciated that- culligan used to be in and out

Approximate cost of services:
$200.00
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Company Response

Hi Jenny. No one wants to be waiting around wondering whether a technician is going to show up or not. That said, I am sorry that we were running behind schedule. And yes, every year your system should be properly sanitized - and this takes time. I'm glad to recognize that we do a thorough job. Thank you once again for your business and for your great review. Please let me know any time if you have questions. Sincerely. Dave.

Joanne F. from Toronto
Joanne F. from Toronto
3 reviews Toronto, ON
10/10

Water Filtration System Installation

These folks are terrific. The install took longer than hoped owing to a very tight space under the kitchen sink and a broken cabinet accessing the space which, we learned, needed to be fixed before the install could be completed. They hung in while I had this fixed and cheerfully reappeared later. I trusted Dave's advice as to what was required and enjoyed Scott's cheerful demeanor during the install. Looking forward to seeing him next year for our annual maintenance.

Approximate cost of services:
$900.00
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Company Response

Hi Joanne. It was certainly no problem to wait. I'm so glad to hear that it all worked out and that you are happy with the advice we gave and the service we provided. Please let any of us know any time if you have questions about your installation or water issues generally. Many thanks once again. Dave.

Rick Ridgway from Toronto
Rick Ridgway from Toronto
1 review Toronto, ON
10/10

service my water filter system

I have dealt with Watermart for over 10 years and have always enjoyed Profesional, friendly service. I've had installations and servicing in two home by two different service technicians and both were excellent. I highly recommend this company.

Approximate cost of services:
$250.00
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Company Response

Rick, thank you so much for your continued business over the years (and your great review!). There's no better testimonial than someone who stays with us year after year. I'm also glad to hear that the techs have done well by you. Any questions, any time, please let me know. All the best. Dave.

Brenda from Thornhill
Brenda from Thornhill
4 reviews Vaughan, ON
10/10

replace filters

Scott replaced my water filters in my kitchen and shower. I've been using them for years and Scott again did a great job. Very nice man and is very knowledgeable about water filters. I highly recommend them.

Approximate cost of services:
$200.00
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Company Response

Thank you for the great review, Brenda (and thank you, of course, for your business!). I'm very happy to hear that you were pleased with Scott's service. You are right that he is very knowledgeable about water filters - and a good guy. I've passed on your comments and he passes back his thanks. Please let me know if you ever have questions about your water system or about water issues generally. Sincerely. Dave.

Dan from North York
Dan from North York
4 reviews Toronto, ON
10/10

Watermart Reverse Osmosis Filtration System

Watermart delivered high quality service again. This was the second time Ken came out and he was punctual, polite, and explained the service clearly. We enjoy our water filtration system and have been very impressed with Watermart.

Approximate cost of services:
$250.00
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Company Response

Hi Dan. I'm glad to hear that we have consistently offered you good service and that you continue to be happy with Watermart. Please let me know any time if you have suggestions to improve further or if you have questions about your water system. All the best. And thank you once again. Dave.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Watermart

Water Filter Systems, Water Softeners, Reverse Osmosis, Office Water Coolers, Cottage Water Systems, Commercial Water Systems, Ultraviolet water purifiers - Sales and service since 1991.

Our Service Area: Greater Toronto Area, Toronto, North York, East York, Thornhill, Richmond Hill, Stouffville, Oakridges, Weston, Aurora, Newmarket, Markham, Scarborough, Etobicoke, Mississauga, King City, Brampton, Bolton, Alliston, Innisfil, Barrie, Uxbridge, Hamilton, Milton, Kitchener-Waterloo, Guelph, Ancaster

WE ARE THE MOST TRUSTED WATER TREATMENT COMPANY IN ONTARIO

Here’s how we do it:

- Honesty: We won’t sell you stuff you don’t need. No upselling.
- Adaptability: We keep up with evolving technologies and best business practices.
- Expertise: We have the knowledge, experience and skills required to do a thorough job every time.
- Courtesy: We respect and treat each customer as if they are family.

CATEGORIES
Water Filtration & Purification
PRODUCTS
Water softeners, Reverse osmosis systems, Water filtration systems, Whole home filtration systems, Shower filters, Cottage water filter systems, Restaurant water and coffee systems, Office water coolers sales and rental. Repair and service to all makes and models of water softeners, drinking water systems and whole home water filters.
SERVICES
Regular maintenance and repairs to all makes and models of water filtration systems, water softeners and ultraviolet systems.
BRANDS
Culligan, Kinetico, Multi-Pure, Watts, R-Can, Sterilight, Viqua, Trojan, Sprite, GE, Fleck, Clack, Omnipure, Pentek, KX Technologies, Ecowater
SPECIALITIES
We know our stuff! Expertise in home water filters, office coolers, restaurant water filters, cottage water filters, espresso filtration and commercial water treatment systems
WEBSITE
http://www.watermart.com
YEAR ESTABLISHED
1991
RETURN POLICY
Satisfaction guaranteed or your money back.
PAYMENT METHOD
Visa, MasterCard, Debit, Cheques, Cash
LICENSES
Certified Water Treatment Specialists, Certified Water System Installers and Technicians.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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