Watermart

Water Filtration & Purification
301-276 Carlaw Avenue Toronto ON M4M 3L1
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98%

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Best of the Best '22 
Best of Award '22 winner 12 timesBest of the Best '22 Best of Award '22winner 12 times

Reviews for Watermart

Average customer rating:
9.9 10 (587 reviews)

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Ruth
Ruth
7 reviews Vaughan, ON
10/10

Water Filter Maintenance

Great service by WaterMart. We have our drinking water filter serviced yearly by WaterMart and are very satisfied. We get a reminder call when the filters are due to be changed. Samir arrived on time, checked everything, cleaned the system and changed the filter. He then took the time to explain the steps required to run the water to get everything good to go. He also helped tighten the drinking water tap in the kitchen. Polite and professional. Very happy with the service from WaterMart. Thanks!

Approximate cost of services:
$250.00
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Rasto
Rasto
6 reviews King City, ON
10/10

RO system installation

We just had a new RO system installed at our new place.
Everything went smoothly, as I have learned to expect from Watermart.
Samir explained everything he was going to do, installed the new system, gave us instructions for use and left the kitchen spotless.
Yet again, I was very happy with the job.

Approximate cost of services:
$1,100.00
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George
George
0 reviews Toronto, ON
10/10

New Water Softener

Great experience with Watermart from initial consultation all the way through to the final install. Donna was amazing and provided great information and support and Ken's install was professional, courteous and all around top-notch. Would highly recommend to everyone!

Approximate cost of services:
$2,000.00
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Private User
Private User
Private User reviews Toronto, ON
8/10

Leaking problem

The technician explained clearly about the problem and changed the faulty parts. He actively arranged to replace the new leaking faucet

Approximate cost of services:
$650.00
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Company Response

Hi. I'm so sorry to hear that there was any problem to begin with. I'm happy, however, that all is now dealt with properly. Please get in touch anytime if you have any other issues or questions. Many thanks for your feedback and for your business. Sincerely, Dave and the Watermart Team.

Debbie
Debbie
8 reviews Aurora, ON
10/10

Reverse Osmosis

Annual maintenance is so easy and seamless with Watermart. They are such a pleasure to deal with- even when my response time must drive them nuts.
Samir did the work and he was amazing!

Approximate cost of services:
$300.00
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Company Response

Hi Debbie. Thanks again for your business and for your review. Better that you respond late than us - so all good. It's great to hear that you find us easy to work with (the feeling is mutual!) And we are definitely lucky to have Samir on board. I will pass on your kind words. Please let us know anytime if you have questions. Sincerely, Dave, Samir and the rest of the Watermart Team.

Adrian in Mississauga
Adrian in Mississauga
3 reviews Mississauga, ON
10/10

Softener and RO System Installation

I have been doing my own review of Water Softener and RO systems and contacted several companies to know what they have to offer. I eventually decided to go with Watermart for several reasons. Donna has been very helpful from the start in explaining about their products and what they do and what configuration will be ideal for our current household without upselling any unnecessary items which I appreciate a lot. The pricing was also great and detailed for the extra work that needs to be done and she was able to work within my target budget. George came by to my house twice, once for inspection and another for the installation. My basement is finished which complicates things because the Main water line is separated from the Furnace Room by a bathroom. George was upfront in explaining my options in order to install the Water Softener and set my expectations on what it would take to do the install (need to cut a piece of the drywall). On the Install day, George arrived on time and he did not rush the job in order to install everything properly. He was even kind enough to help me remove the Rusted Lock Nut of the kitchen faucet that I was trying to replace prior to the RO installation under the kitchen sink. He went above and beyond to do the installation and even advised me on how to easily patch up the hole in the ceiling drywall. With this great experience, I have already recommended Watermart to my cousin and will surely recommend them to other people as well. Many thanks to Donna and George!

Approximate cost of services:
$3,000.00
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Company Response

Hi Adrian. Thank you thank you thank you for your business and for taking the time to write such a detailed review. One of our favourite things to hear is that a customer did thorough research before finally deciding that we offered the best solutions and service. We truly believe that our business is not to sell anything. That our business is really to offer expertise (actually attained through decades of experience), high quality products (chosen and evaluated often using this experience) and then sell and install this equipment at easy to live with prices. Donna and George both take this Watermart brand requirement to heart. I'm very happy to hear that George went "above and beyond" during the installation and was able to help you with some things outside our usual wheelhouse. We certainly appreciate your business, your review and your referral to your cousin. Please don't hesitate to get in touch anytime if you have questions. Sincerely, Dave, Donna, George and the rest of the Watermart Team.

Mary H.
Mary H.
1 review Whitchurch Stouffville, ON
10/10

Emergency Service

Thank you Samir and WaterMart for promptly attending to our repair, especially during a very busy period for you. You were attentive, helpful and quickly dealt with the broken sleeve of our filtration system.

Approximate cost of services:
$250.00
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Company Response

Hi Mary. Really, there are few household problems worse than suddenly not having water throughout your whole home. I'm so happy to hear that Samir was able to solve your problem in the off-hours. And Samir is great, right? Thank you once again for your business. Please let us know if there's anything else we can do to help. Sincerely, Dave, Samir and the rest of the Watermart Team.

Private User
Private User
Private User reviews Vaughan, ON
10/10

Water filtration system

The workman, George, was friendly and did a very good job. I was very pleased.

Approximate cost of services:
$275.00
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Company Response

Hi. Many thanks for your business and for your kind words about George. He has over a decade of experience and we feel very lucky to have him on the team. Please let us know anytime if you have questions. Always happy to help. Sincerely, Dave, George and the rest of the Watermart Team.

Costanza in Toronto
Costanza in Toronto
5 reviews Toronto, ON
10/10

Water filtration

Zia installed our water filtration system. He was extremely professional and did a fantastic job. We are happy with our system. Watermart is a great company, all staff were helpful and prompt. I would highly recommend them.

Approximate cost of services:
$950.00
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Company Response

Hi Costanza. Thank you for your business and for your kind words about Zia. He is certainly pro - a truly valued team member. I'm happy to hear that we were on time and helpful. Thank you so much for your kind words and your recommendation. Sincerely, Dave, Zia and the rest of the Watermart Team.

Chantal in Leslieville
Chantal in Leslieville
6 reviews Toronto, ON
10/10

Under-the-Sink Reverse Osmosis System (Drinking Water)

(Remember to add HST to this amount.)

I have been consistently pleased by the quality of the product, and especially by the knowledgeable, trustworthy, courteous, and efficient personnel. From office staff to the technicians providing the service on site, the system's yearly service has always been a pleasure.
Also, the window of service arrival has always been reasonable.
Finally, I appreciate that the technicians arrive masked without question.

Approximate cost of services:
$270.00
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Company Response

Hi Chantal. I can think of no higher praise than the comments that we have been consistently "Knowledgeable, trustworthy, courteous and efficient". Thank you thank you thank you for your kind words. It has been our pleasure as well. And yes...no one wants to wait at home during a 3-hour window when the technician may show up at the end of the window. And concerning the masks: We all have families as well. Best to be safe. Please get in touch anytime if you have follow up questions. Thank you once again. Dave and the rest of the Watermart Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Watermart

Water Filter Systems, Water Softeners, Reverse Osmosis, Office Water Coolers, Cottage Water Systems, Commercial Water Systems, Ultraviolet water purifiers - Sales and service since 1991.

Our Service Area: Greater Toronto Area, Toronto, North York, East York, Thornhill, Richmond Hill, Stouffville, Oakridges, Weston, Aurora, Newmarket, Markham, Scarborough, Etobicoke, Mississauga, King City, Brampton, Bolton, Alliston, Innisfil, Barrie, Uxbridge, Hamilton, Milton, Kitchener-Waterloo, Guelph, Ancaster

WE ARE THE MOST TRUSTED WATER TREATMENT COMPANY IN ONTARIO

Here’s how we do it:

- Honesty: We won’t sell you stuff you don’t need. No upselling.
- Adaptability: We keep up with evolving technologies and best business practices.
- Expertise: We have the knowledge, experience and skills required to do a thorough job every time.
- Courtesy: We respect and treat each customer as if they are family.

CATEGORIES
Water Filtration & Purification
PRODUCTS
Water softeners, Reverse osmosis systems, Water filtration systems, Whole home filtration systems, Shower filters, Cottage water filter systems, Restaurant water and coffee systems, Office water coolers sales and rental. Repair and service to all makes and models of water softeners, drinking water systems and whole home water filters.
SERVICES
Regular maintenance and repairs to all makes and models of water filtration systems, water softeners and ultraviolet systems.
BRANDS
Culligan, Kinetico, Multi-Pure, Watts, R-Can, Sterilight, Viqua, Trojan, Sprite, GE, Fleck, Clack, Omnipure, Pentek, KX Technologies, Ecowater
SPECIALITIES
We know our stuff! Expertise in home water filters, office coolers, restaurant water filters, cottage water filters, espresso filtration and commercial water treatment systems
WEBSITE
http://www.watermart.com
YEAR ESTABLISHED
1991
RETURN POLICY
Satisfaction guaranteed or your money back.
PAYMENT METHOD
Visa, MasterCard, Debit, Cheques, Cash
LICENSES
Certified Water Treatment Specialists, Certified Water System Installers and Technicians.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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