Watermart

Water Filtration & Purification
Toronto ON M4M 3L1
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Watermart

Average customer rating:
9.9 10 (643 reviews)

Sort by

Private User
Private User
Private User reviews York Regional Municipality, ON
10/10

Amazing service

Thank you Diana for your amazing service and knowledge. You were fantastic . You didnt give up until the problem was solved!
What a great company see you again soon

Approximate cost of services:
$75.00
Was this review helpful?
Company Response

Thank you very much for your review and your business. I've passed on your kudos to Diana who says "thank you!" Please let me know any time if you have questions about your system. Sincerely. Dave.

Private User
Private User
Private User reviews Toronto, ON
10/10

Watermart Thornhill

I have been dealing with Watermart for the last 6 years and they have always been wonderful! They call me when it is time to change my filters and they keep track of everything that is needed over time. it is a no brainer!
everyone I have dealt with has been amazing! I highly recommend Watermart.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Hi. Thank you so much for taking the time to write this review. Life is busy and I appreciate that you took the time out to do so. Also, thanks so much for your business over the years. It means the world to the whole team. Please let us know any time if you ever have questions about your system. Thanks once again. Dave.

Danny in Toronto
Danny in Toronto
1 review Innisfil, ON
10/10

Whole house filter, water softener, reverse osmosis with inline alkaline filter

I have know Dave for years, and when I moved up in Innisfil, I only want the best from the best. I take my water seriously, your looking at a guy who used to collect spring water, carrying around a tds and ph meter. So when it came to getting the proper water conditions for our baby, the best products and installers (Ron) , I called Watermart.

Approximate cost of services:
$3,800.00
Was this review helpful?
Company Response

Hi Danny. It has been a pleasure doing business with you and your family over the years. And yes, you have always been someone who has called us with good questions and high standards. I'm am so glad you felt that you can trust our expertise with the new addition to your family (congratulations, btw!). And I'm happy that this new installation went without a hitch and you are happy with the results. Please let me know any time if you have other questions - always happy to help. All the best. Dave.

Rasto
Rasto
6 reviews King City, ON
10/10

Annual filter replacement

Like every year, the service went without any hiccups. I got my reminder courtesy call, scheduled the appointment, they showed on time and did everything very professionally. Ron, who installed our filtration system and usually also services our filters, is one of the nicest contractors I've ever met. Thank you!

Approximate cost of services:
$700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Rasto. I very much appreciate your business, the fact that you took the time to write this review and your high praise of Ron. I couldn't agree more. He's been with us for about 15 years now, always does a great job and always has a smile on his face. I'll be sure to pass on your kudos. If you ever have questions about your water system, please let me know any time. Many thanks once again. Dave.

John and Julie in Toronto
John and Julie in Toronto
3 reviews Toronto, ON
10/10

Trouble shoot water filter

Have had problems with our under-counter water filter system for some time. From the moment we spoke to Watermart, we had confidence that the problem would finally be solved. Ron not only solved the problem, but rearranged a few things to make the system work more efficiently and silently. Follow-up call from the company was appreciated.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi J. Ron is a great guy with loads of experience and we're lucky to have him on the team. I'm very happy to hear that you are happy with the process start to finish and that your system is now working well. Please let myself or anyone on the team know anytime if you have questions about your system or about water issues generally. Many thanks for the great review - and for your business, of course. Sincerely. Dave.

K in Toronto
K in Toronto
1 review Toronto, ON
10/10

Watermart under counter reverse osmosis water filtration system

We purchased a reverse osmosis filtration system from Watermart back in 2013 and have been extremely happy with it since. Their service is always top notch and we recommend their system to all our friends. Their RO system is one of the best investments we have made in our health.

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

Hi K. Thanks so much for your business throughout the years and for your great review! I'm so happy to hear that you continue to be happy with your investment. Please let myself or any of the team know any time if you have questions. All the best. Dave.

Terry from Mississauga
Terry from Mississauga
2 reviews Vaughan, ON
10/10

Filter replacement

After moving into the current house, I learned the previous owner changed filters through Watermart once a year. I contacted Watermart and Ramy quickly pulled all the histories and figured out what needs to be done. Watermart helped us to clean the filter thoroughly then replaced the faucets as well. Everything was communicated to us clearly and technician was on time/nice as well. Will use Watermart next year too.

Approximate cost of services:
$350.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Many thanks, Terry, for the business and the great review! I'm glad everything worked out well for you and that you're happy with the service our team provided. Please give us a call or send a note any time if you have questions about your system or about water issues generally. All the best. Dave.

Alex
Alex
8 reviews Markham, ON
10/10

Regular Service

Annual Service.....Great as always......Punctual, reminder by email the day before, on time, on budget, even left instructions for immediate water drain/fill tank/drain procedure....even if the same year after year, who remembers all the details....

Great team.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Hi Alex - thanks so much for your continued business and for your great review. So glad that the team meets your expectations year after year. Please let me know any time if you ever have questions. Many thanks once again. Dave.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Major Improvement and Worth the Spend: Water Softener and Filtration

Living in an area with hard water, I was tired of dry skin, brittle nails, water spots in the shower and on all the glasses from the dishwasher (despite using a rinse aid). We contacted Watermart and from the moment we spoke to the rep, were pleased with their service. All of our questions were answered ahead of time, the reps were quick to respond to questions and we decided to have a water softener and water filtration system installed. BOTH were the best investment we could have made. I immediately noticed softer skin right out of the shower, use less body products and shampoo, and haven't seen a single water spot since. The work done at our home was quick, clean, and professional. We once used the "filtered" water from our built-in fridge dispenser, but now have a second tap at the kitchen sink that gives us the best tasting, clean drinking water ever. In addition to the top-of-the-line system, the customer service is tremendous. In particular, Ramy-George Chehade spent ample time with me on the phone answering my questions, ensuring I was comfortable with the system and how it worked, and educated me on basic water facts and the value of such a system. I am an extremely happy customer and we are now giving our family the best form of health - clean water.

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hello. I am so happy to hear that we were able to help with the issues caused by the hard water in your home - and that you were happy with how the team performed. Many thanks for your business and for the great review you took the time to write. Please let me know any time if you have questions about your system or about water issues generally in your neighbourhood. All the best. Dave.

Private User
Private User
Private User reviews Toronto, ON
10/10

Amazing job!!!

Fast, low cost and great service. I am sticking with these guys going forward. Thanks to the owner and Ed.

I recommend this firm to anyone, just give them a call.

Approximate cost of services:
$1,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi. Thank you very much for the great, to the point, review. It means a great deal to myself and the team. Please give us a call or drop us a line any time if you have questions about your system. Many thanks once again. Dave.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Watermart

Water Filter Systems, Water Softeners, Reverse Osmosis, Office Water Coolers, Cottage Water Systems, Commercial Water Systems, Ultraviolet water purifiers - Sales and service since 1991.

Our Service Area: Greater Toronto Area, Toronto, North York, East York, Thornhill, Richmond Hill, Stouffville, Oakridges, Weston, Aurora, Newmarket, Markham, Scarborough, Etobicoke, Mississauga, King City, Brampton, Bolton, Alliston, Innisfil, Barrie, Uxbridge, Hamilton, Milton, Kitchener-Waterloo, Guelph, Ancaster

WE ARE THE MOST TRUSTED WATER TREATMENT COMPANY IN ONTARIO

Here’s how we do it:

- Honesty: We won’t sell you stuff you don’t need. No upselling.
- Adaptability: We keep up with evolving technologies and best business practices.
- Expertise: We have the knowledge, experience and skills required to do a thorough job every time.
- Courtesy: We respect and treat each customer as if they are family.

CATEGORIES
Water Filtration & Purification
PRODUCTS
Water softeners, Reverse osmosis systems, Water filtration systems, Whole home filtration systems, Shower filters, Cottage water filter systems, Restaurant water and coffee systems, Office water coolers sales and rental. Repair and service to all makes and models of water softeners, drinking water systems and whole home water filters.
SERVICES
Regular maintenance and repairs to all makes and models of water filtration systems, water softeners and ultraviolet systems.
BRANDS
Culligan, Kinetico, Multi-Pure, Watts, R-Can, Sterilight, Viqua, Trojan, Sprite, GE, Fleck, Clack, Omnipure, Pentek, KX Technologies, Ecowater
SPECIALITIES
We know our stuff! Expertise in home water filters, office coolers, restaurant water filters, cottage water filters, espresso filtration and commercial water treatment systems
WEBSITE
http://www.watermart.com
YEAR ESTABLISHED
1991
RETURN POLICY
Satisfaction guaranteed or your money back.
PAYMENT METHOD
Visa, MasterCard, Debit, Cheques, Cash
LICENSES
Certified Water Treatment Specialists, Certified Water System Installers and Technicians.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.