Watermart

Water Filtration & Purification
Toronto ON M4M 3L1
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97%

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Reviews for Watermart

Average customer rating:
9.9 10 (643 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
10/10

Water Softener/Wholehome filtration/RO system

From start to finish the employees at Water Mart were a pleasure to deal with. I had made up my mind that I wanted to filter/purify the city treated water that we use everyday day from cooking to washing at the house, I was unsure about cost, equipment, the foot print of the equipment and any future cost to maintain the equipment once installed. I was put in touch with Dave and he patiently listened to all my questions, answered all my questions, educated me on what to look for as I shop around for a filtration system, at no time did I feel pressured to make a commitment to go with Water Mart, I chose to go with them based on honesty and the lack of nickel-and-diming me on the equipment chosen. Ron was the installer sent over at my convince , he was friendly, courteous, diligent answered any questioned and cleaned up after himself. In short thank you to Dave, Donna-Maria, Ron and Allison for a hassle free purchase and installation.
Sam.

Approximate cost of services:
$4,500.00
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Company Response

Hi Sam. I'm happy to hear that you found Watermart a pleasure to deal with. I think you've made a great decision to filter all of the water in your home. I'm also glad to hear that you thought Ron did a great job. He has tonnes of experience - and 6 kids - so he sees the merit in cleaning up afterwards ;). I've passed on your kudos to the team and they pass back their thanks. Please let any of us know any time if you ever have questions about your system. Many thanks once again. Dave.

Private User
Private User
Private User reviews Vaughan, ON
10/10

System Filter replacements (service call)

Watermart is a great company to deal with...I have been a customer for a number of years and the quality of their work is always top notch. The technician arrived early and completed the service call very quickly..... She was very friendly, left the work space very clean and ensured the system is working properly before leaving....Thank you

Approximate cost of services:
$250.00
0 of 1 people found this review helpful.
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Company Response

Hello. Thanks so much for your business and for your great review. Diana has been a great addition to the team and I'm happy to hear that you were pleased with her professionalism. I will definitely pass along your comments. Please let myself or any of the team know any time if you have questions about your water. Many thanks once again. Sincerely. Dave.

KAREN in Toronto
KAREN in Toronto
3 reviews East Gwillimbury, ON
10/10

water softener/RO system installation

We had Ron came in to do a water softener/RO system installation last week. He is very courteous and punctual. The installation got done in the time frame promised. He made some good suggestion in terms where we should locate our systems/faucets. He also took the time to explain to me how the systems work and maintenance etc. We are happy to have WaterMart to do the installation for us! Will definitely recommend to friends and family.

Approximate cost of services:
$3,000.00
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Company Response

Hi Karen. Thank you for your business and for your comments about Ron. We are lucky to have him on the team and I'm happy to hear that (as usual) he didn't disappoint. And that's great to hear about recommending us for friends and family - very much appreciated. Please give myself or any of the team a call if you have questions. Many thanks once again. Dave.

Deena in Richmond Hill
Deena in Richmond Hill
1 review Richmond Hill, ON
10/10

Water filtration re install

It was a pleasure working with Diana who assisted us with the re install of our water filtration system and system cleaning and changing of our filters when we moved.She was wonderful to work with and completed the task with no issues and in a timely manner. Thanks again Diana for taking the time to answer all if our questions. All the best deena

Approximate cost of services:
$800.00
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Company Response

Hi Deena. Thanks so much for your business and for taking the time to write Diana a great review. I have passed on your kudos and she passes back her thanks. Also, you were actually our 300th review - so thanks for pushing us over that hump as well! Please let any of the team know any time if you have questions. All the best. Dave.

Peter Burns in Toronto
Peter Burns in Toronto
1 review Toronto, ON
10/10

Reverse Osmosis/Water Filter system

We have a well for our home water supply and after 8 years of trying to balance our iron and water softener needs, we finally discovered Watermart after going through 3 other water service providers. Water treatment can appear very complicated to the first time well user and I found Dave and Ken at Watermart to be the most logical, patient and friendly people to help us manage our water needs. It does not need to be overly complicated to manage water. It does need expert advice on what filters are best to solve for the particular well water. Dave and Ken provided that expert advice. Ken has serviced our reverse osmosis over the past 2 yeasr and the taste is fantastic! He recently installed a new filter tank to solve for our heavy iron and we can already see a difference in the water quality. I highly recommend Watermart for their excellent advice and service in managing your water needs.   

Approximate cost of services:
$2,900.00
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Company Response

Hi Peter. Thanks so much for such a great review. I am happy to hear that I was able to navigate you through the complexities of well water (which, as you point out, aren't really that complicated when you get your head around them). I'm also pleased to hear that you were happy with the service and expertise that Ken provided. I have passed on your comments to him and he passes back his thanks. Please let any of us know any time if every have water-related questions. Thank you once again. Dave.

GrantK in Aurora
GrantK in Aurora
24 reviews Toronto, ON
9/10

RO system service

We were getting much less water than we used to from our RO system, so I called Watermart to come have a look.
They quickly determined that I needed a new tank, which I suspected.
Since they were going to have to do work, I had them change the filters and make a few tweaks (extra shut off valve and some other stuff), and that was happily done.
Great to deal with, and now we are back to having lots of water when we need it.
Update - when I changed the filters the next time, I found that one of them still had the paper insert on it. When I mentioned it to them, they sent me a set of free filters, but I still felt I had to go to a 9.

Review has 1 previous version
Approximate cost of services:
$300.00
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Company Response

Hi Grant. So glad to hear that we were able to solve the issue quickly and that your system is up and running again (and that you found our service easy and efficient). Please let myself or any of the team know if you ever have questions about your water system. Many thanks for your review and your business! Dave.

level studio
level studio
1 review Vaughan, ON
10/10

Highly Recommended

WaterMart is a great place to look for filtrated water system. I had to replace my water faucet and they took care of it right away. They changed my filter system and made sure everything is up to date within 40mins. I had a pleasure of meeting Diana, who is a lovely lady with great enthusiasm. Diana was well prepared by having extra spare parts in her vehicle which allowed her to do her job efficiently. I definitely would recommend WaterMart to any one in the GTA. Very professional and why not support a local business that has been in business for many years!

Approximate cost of services:
$500.00
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Company Response

So happy to hear that you are happy with the service offered by Watermart - especially that offered by Diana. And yes, Great to support local! Please let any of the team know any time if you every have questions about your system or about Toronto water issues generally. Many thanks for your business and for your great review. Sincerely. Dave.

Private User
Private User
Private User reviews Toronto, ON
10/10

Upgrades required by legislation, plus annual service of built-in water filter

We have used Watermart continuously since 1998 when the company installed our first water filter. They did a second installation in 2010 when we changed addresses. We have always been very pleased with their customer service and knowledgeable technicians. We couldn't ask for more and recommend the company highly.

Approximate cost of services:
$460.00
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Company Response

Hello! Thanks so much for your long-standing business (and your great review!). Since 1998! Nice to know that we have been offering consistently high service quality service and advice over the years. Please let myself or any of the team know any time if you every have water related questions. And thanks once for your review and your long-standing faith in us. Sincerely. Dave.

Private User
Private User
Private User reviews Toronto, ON
10/10

Water purification system.

I called Watermart yesterday morning because my water purifier was
very slow. (We'd had some work done in the area with water mains and the filters were not functioning as they should have been)
The office had someone out here the same afternoon. A most polite and competent technician. They were very fair with their charge and I was very satisfied with their service and attitude. Thanks Watermart.

Approximate cost of services:
$180.00
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Company Response

Hi. I'm very happy to hear that we were able to get someone out to help right away. I'm also glad to hear that you found our tech to be very professional. Thanks for your business and your review. Please let me know any time if you ever have questions about your drinking water system. All the best! Dave and the Watermart Team.

Ron Dutcher in North york
Ron Dutcher in North york
3 reviews Toronto, ON
10/10

Instal new faucet and add an alkaline/mineral filter

I wanted to update my ancient RO system with a new faucet and alkaline/mineral filter. Dave gave me very sound advice on what to do with my system which was and is working very well. I fully appreciated his very friendly manner and expertise. One gets the impression that Dave and his technician Ken really know what they are about, along with Allison's initial superb phone manners. I'm very satisfied with all. Highly recommended. Ron

Approximate cost of services:
$575.00
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Company Response

Hi Ron. Glad that we could all help. As I said, no sense replacing something (pretty much regardless of how old it is) that can be fixed with just a few modifications. Please let myself or the team know any time if we can be of further assistance. Thanks for your review. And thanks once again for your business. Dave.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Watermart

Water Filter Systems, Water Softeners, Reverse Osmosis, Office Water Coolers, Cottage Water Systems, Commercial Water Systems, Ultraviolet water purifiers - Sales and service since 1991.

Our Service Area: Greater Toronto Area, Toronto, North York, East York, Thornhill, Richmond Hill, Stouffville, Oakridges, Weston, Aurora, Newmarket, Markham, Scarborough, Etobicoke, Mississauga, King City, Brampton, Bolton, Alliston, Innisfil, Barrie, Uxbridge, Hamilton, Milton, Kitchener-Waterloo, Guelph, Ancaster

WE ARE THE MOST TRUSTED WATER TREATMENT COMPANY IN ONTARIO

Here’s how we do it:

- Honesty: We won’t sell you stuff you don’t need. No upselling.
- Adaptability: We keep up with evolving technologies and best business practices.
- Expertise: We have the knowledge, experience and skills required to do a thorough job every time.
- Courtesy: We respect and treat each customer as if they are family.

CATEGORIES
Water Filtration & Purification
PRODUCTS
Water softeners, Reverse osmosis systems, Water filtration systems, Whole home filtration systems, Shower filters, Cottage water filter systems, Restaurant water and coffee systems, Office water coolers sales and rental. Repair and service to all makes and models of water softeners, drinking water systems and whole home water filters.
SERVICES
Regular maintenance and repairs to all makes and models of water filtration systems, water softeners and ultraviolet systems.
BRANDS
Culligan, Kinetico, Multi-Pure, Watts, R-Can, Sterilight, Viqua, Trojan, Sprite, GE, Fleck, Clack, Omnipure, Pentek, KX Technologies, Ecowater
SPECIALITIES
We know our stuff! Expertise in home water filters, office coolers, restaurant water filters, cottage water filters, espresso filtration and commercial water treatment systems
WEBSITE
http://www.watermart.com
YEAR ESTABLISHED
1991
RETURN POLICY
Satisfaction guaranteed or your money back.
PAYMENT METHOD
Visa, MasterCard, Debit, Cheques, Cash
LICENSES
Certified Water Treatment Specialists, Certified Water System Installers and Technicians.
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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