Aquatech Basement Waterproofing

Terrific experience

From Nico was carefully assessed our situation and provided options to the team of Terry and Andrew who were extremely hardworking, pleasant to deal with, held themselves to high standards and left the workplace spotless everyday.

We're very confident our chronic flooding problem is solved for good

Like many people this summer, I had water pouring through the cracks in my foundation after any heavy rain. I called around and got a couple quotes and but none of the companies treated me the way Nico did. Not only did Nico give me his absolute best price (that beat all the other companies) but he was also able to send people over to start weeks before anybody else. Nico was a pleasure to deal with and he took very good care to make sure all was done properly.
Terry and Andrew were absolute machines when it came to doing the actual work. They weren't able to get a digger ready for the first day but that did not deter these two workhorses; they dug the entire side of my house by shovel all day and through the evening! They worked extremely hard and were very careful with everything they did. They took the time each day to clean up after themselves and in regards to installing the sump pump, left my basement cleaner than it started out.

I have zero doubts about any of the work they did for me and
I would absolutely recommend them to anybody. The transferable 25 year warranty is great to have but I honestly believe it won't be needed due to the care these men took when it came to doing the job properly.

We have cracks in our foundation where water leaks into the basement during heavy rains. After having a lot of rain this summer, we decided that we wanted to fix the cracks. We had couple companies come for quotes. After meeting with Nick for the quote, we decided to go with Aqua Tech, as Nick is very professional and knowledgable. He provided us with different options and patiently explained to us how each one works.

Matus and his team did a fantastic job. They came on time as scheduled. It was a very hot Friday. But both of them worked extremely hard to get the work done on time. They were very delicate to put membrane behind the interlock steps to protect the brick wall. Matus is also very knowledgeable and professional. He was very patient answering all my questions. They cleaned up everything before they left. I am very satisfied with work.

I will highly recommend Aqua Tech for waterproofing. They are amazing. Thank you very much Nick, Matus and the team!!

Aqua Tech did a fabulous job on the exterior waterproofing of my home. From quote to clean up, Aqua Tech was professional, helpful, and efficient. When the gentlemen who did the digging on my home found that there was no foundation (OMG!) under part of an addition that I didn't know about, they went out of their way to show me the issue, helped me to decide what to do about it, and ended up packing the soil around that part of the house more to assist in supporting the wall above.
The job got booked super quickly, and within a few days, everything was completed and cleaned up.
Only suggestions to new customers would be to specify where/if you would like plants to be replaced, if relevant. And just from learning the hard way, you should decide BEFORE waterproofing if you need to insulate your basement from the exterior of the foundation. If I had considered that before waterproofing, would have saved myself a ton of work on the interior.
I would for sure recommend these guys for exterior waterproofing.

I want to start my story by saying how impressed I was with the service provided by Aqua Tech Waterproofing. I went online to look for a creditable company to visit my property for a quote on waterproofing as there was some leaking in the basement. I filled out the online request form and was contacted by the company with a scheduled date for an estimator to visit and provide me with a hassle free quote. The day Nico (estimator) arrived, he introduced himself and identified he was from the company. He was well mannered, polite and professional in his conduct. Long story short, Nico spotted the problem immediately and was able to make his measurements and provided me with a quote. Explained to me what to expect from the work and what products is to be used in the waterproofing process. He didn't pressure me into confirming the job and told me to take my time to think about it and Nico provided me with his phone number and told me to give him a call anytime and he'll be happy to answer any additional questions I made have with the job. I was impressed Nico's customer service that I confirm the job with him.
The day of the job. Bob and partner showed up as scheduled, again another positive example of a professional company, having their employees report to the site as scheduled. Bob and partner introduced themselves politely and was in uniform. Bob was professional and gave me a step by step guide to what he was doing and to feel free to ask any questions if I had any. I watched Bob and partner the whole time, from set up to finish both Bob and partner was mindful of my property and my neighbor's as they had to move and set up equipment during the waterproofing. I must say their work ethics and skills are second to none. Bob and partner completed the job as per the contract and cleaned up as if nothing had ever happened! Great job Bob and partner!
Next day, it rained and to my surprise I saw some water in the basement. I immediately took pictures and called Nico and sent him the picture. Upon receiving the picture Nico was surprised as well and arranged another visit. It was the long weekend coming up and Nico insisted to come visit, again the professionalism for putting customer first is impressive. I told Nico to wait after the long weekend so that we can both enjoy, Nico was appreciative but reminded me that he again okay to visit, we met after the long weekend. Nico arrived as promised and he performed a water test. Nico was able to locate where the possible leak was coming from and "another" job had to be scheduled for waterproofing. Now I must say I was not happy about the situation and that the new leak was not identified before. Nico took his time and explained and help me understand how cracks in the walls work. I now understand but was still upset that I have to pay again. Nico acknowledged my situation and yes it was unfortunate but it is what it is. Nico said let me call the owner and let me see what I can do for you and assured me that the owner was a very reasonable person and values his customer and the reputation of his company. In no time Nico came back with a very reasonable quote for the same job that was just completed. I was amazed how understanding Nico and the owner was to my situation. I was able to have Bob and partner come out again to complete the second job. As you can see my story is long and I took a long time writing my experience with Aqua tech, but I truly believe this company and their employees deserve this review as they really do put their customers first. Thank you so much Aqua Tech !!!

This summer, we experienced a lot of rain which unfortunately revealed a leak in our basement. We contacted 4 different waterproofing companies and Aqua Tech was actually the last one who came in to give a quote due to how busy they were. When Nico came by, he was very thorough in his assessment of the situation and came up with a number of options to help us solve the problem. His professionalism, easy going demeanor and competitive pricing convinced us to work with him and Aqua Tech.

He scheduled us in for the long weekend and the team (Bob and Bill) came everyday at by 8:30 AM to get to work. Now I have to say, we've worked with a lot of vendors in the past and have seen some dedicated tradesman but these guys are HARD working. They had to manually dig the trench to do the waterproofing as my backyard didn't have sufficient space to allow a mechanical digger to come in. They did this back breaking work from 8:30 AM to 4:00 PM on the first day without any breaks and didn't complain. They also documented all of their work and sent me the photos of each step performed. Once the exterior work was done, they came back to dig up the basement and install the sump pump. The work area was always kept contained to limit the distribution of dust and they cleaned up well after. They even did some landscaping for me by making a hybrid buried discharge connection with both the sump pump discharge an my existing downspout.

Overall, we are extremely pleased with the work done by Aqua Tech. Their great work, fantastic team and 25 year transferable warranty have earned them a well deserved reputation here on Homestars. If I could give them a score of 11 out of 10 I would.

We called several companies before calling Aqua Tech and they showed up on time and their quote, unlike others, was bang on. They worked extremely hard to ensure they met the deadline (within 2 days) they provided. Their work was clean and they were extremely professional. Andrew is also one of the kindest people in the trades that we have worked with. It was a real pleasure and we would recommend them without hesitation at all.

This has been a busy year for this kind of company. It took a few weeks for them to come out and quote, but they were dead on for what I estimated. Matus and Igor are absolute work horses. They finished the outside wall in two days and the sump pump in less than a day. A pleasure to work with Aqua Tech every step of the way.

I called Aqua Tech Waterproofing reception to request an estimate for basement waterproofing services for a house outside the company's main service area. Andrew called me back and said he would come and take a look at the problem. He provided me with a competitive quote and the work was completed as agreed upon and on time. The quality of the work and customer service provided by Andrew and his team was excellent and second to none. I highly recommend Aqua Tech Waterproofing to anyone who demands the best in waterproofing services. Great job Andrew and team.

This is a long overdue; but I was so impressed that it has been on my to do list. AquaTech has done two jobs for me in the last year. The last one was in the Spring 2017 and given all the rain we have had this summer it was noted that they did an excellent job since we have not seen any water seeping into our basement from the location at the back of the house and then from a location at the side of the house.
Both times the work started promptly in the morning with the gentlemen working continuously through the day and finishing off with the entire area being put back in place. The side job included removing and then replacing patio stones and a neighbour adjacent; he was also pleased at the way they finished the cleanup. I was very pleased with both my sales reps Nico and Andrew, I had obtained other quotes and my pricing was very competitive. I would highly recommend this company.