Joanne from Etobicoke

This is a long overdue; but I was so impressed that it has been on my to do list. AquaTech has done two jobs for me in the last year. The last one was in the Spring 2017 and given all the rain we have had this summer it was noted that they did an excellent job since we have not seen any water seeping into our basement from the location at the back of the house and then from a location at the side of the house. Both times the work started promptly in the morning with the gentlemen working continuously through the day and finishing off with the entire area being put back in place. The side job included removing and then replacing patio stones and a neighbour adjacent; he was also pleased at the way they finished the cleanup. I was very pleased with both my sales reps Nico and Andrew, I had obtained other quotes and my pricing was very competitive. I would highly recommend this company.

I had a sump pump installed last Fall, I felt it was running too often but with winter and the cold it was running less often. Of course with Spring here and the thaw the pump was engaging more frequently, and you can hear it each time. I spoke to Vlad about this and Igor came to my home last Sunday and spent the time needed to raise the float so that the tank took in more water and the pump did not run as often, this was not a simple job. I felt Igor went above and beyond to correct this for me given that installation was more than 6 months ago. I really appreciated that they did this for me and tells me a lot about the company’s definition of good customer service.