Mr Build Vancouver

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84%

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Reviews for Mr Build Vancouver

Average customer rating:
8.6 10 (29 reviews)

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customer in Vancouver
customer in Vancouver
1 review Vancouver, BC
1/10

Air conditioner tubing installed in window.

Nic was at my home a total of 45 minutes in 2 visits..one to asses and one to install. He needed to cut a piece of plywood and paint it white outside of my home visit.

I find the cost over the roof for what time and equipment was required.

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Company Response

I explained the following to this customer - that we have a two hour minimum service charge per site visit.

We went to the site to assess what was required. We found that her window was not square and it was explained that we would need to return to our shop to cut custom pieces to accommodate her air-conditioner system. We primed and painted the prepped material in our shop and returned to the site to install as required.

The fact that we billed the client 3 hrs is very reasonable on our part and we would have been very happy to discuss any concerns with her she needed, but she chose to go straight to an ongoing complaint?

It's unfortunate as this would have been resolved with a simple phone call.

Thanks
Kurt Gust
(Owner)

debra in Vancouver
debra in Vancouver
1 review Vancouver, BC
10/10

Fence repair

Kurt and the crew from Mr. Build have completed a number of large and small projects for me over the years and I have always been very happy with the work. The most recent project was repairing a sagging fence. Paul and Adam came up with an elegant solution that looks good and is really solid.
Thanks very much!

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Company Response

Thankyou so much...an excellent client who is a pleasure to work for.

Rod in Delta
Rod in Delta
1 review Delta, BC
9/10

En-suite

We had our en-suite completely remodeled by Kurt's team at Mr Build
The job was completed on-time and on budget and it looks great!
The Tradesman who did the work was both professional and courteous

1 of 1 people found this review helpful.
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Company Response

thanks rod...your new ensuite looks fantastic!....kurt

Louise in Vancouver
Louise in Vancouver
1 review Vancouver, BC
10/10

Screen door and bifold door in basement

We had a screen door installed in our sunroom and a bifold door in the basement. We were very happy with the quality of the work and the timely fashion in which it was done. We have use Mr. Build many time over the last few years for both large projects and small handyman jobs and have always been very satisfied with the work that was done

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Company Response

thanks louise...we always enjoy working with you! kurt

Alicia S from Burnaby
Alicia S from Burnaby
6 reviews Burnaby, BC
10/10

Bathroom Renovations

We hired Mr Build after receiving prompt, fair quotes from Kurt. Our bathrooms were straight from the 70s and in need of an overhaul. They were demolished carefully. Doug installed both bathrooms and did a great job. He is professional, trustworthy, and reliable. Will use their services again.

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Company Response

thanks Alicia...it was a pleasure working with you...all the best...kurt

stucco repair in
stucco repair in
1 review Vancouver, BC
10/10

Repair an area of bulging stucco on the west wall of my duplex.

Mr Build Vancouver
604-732-8453
9129 Shaughnessy St.
Vancouver
BC
V6P 6R4
CANADA

There was a bulge on the side of the house. Kurt's team cut it and cleaned it and we saw the reason for the bulge. There was a board missing which they replaced. The stucco person came by quietly over 3 visits and matched the pattern perfectly followed by the painter who matched the paint perfectly. They built a bathroom shower for me previously. There work is timely and extremely well done. The workers are polite and attentive. Very very good contractor. S lawrence

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Company Response

Thanks for the review! Always enjoy working with you . Kurt

Lee-Ann
Lee-Ann
1 review Burnaby, BC
2/10

Den Privacy Wall and Door

Frame in new walls to enclose a den with a door and closet. After semi-completion, we offered to do final sanding and noticed the imperfections in drywall and frame of door. We had the owner, Kurt, over to review our concerns, and although we agreed too quickly on the final price - it did not adequately reflect the changes nor the quality of work and the substitution of materials.

A small job is never that – it always leads to repeat customers and referrals if the price is reflected fairly and work is done correctly!

I see now why more people DIY!

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Company Response

It is unfortunate that this client chose to do an on-line review before asking us if there was anything we could do?

We addressed all their concerns and offered to return to finish the balance of work.

The owner said he wanted to finish it himself and would rather have a discount.

We met on site and they were offered a discount. They agreed to the new discounted balance.

We did everything that was asked for and the clients were treated in a professional manner throughout this small project.

sincerely,

Kurt Gust

Sandra Bennett from Surrey
Sandra Bennett from Surrey
3 reviews Surrey, BC
6/10

Ceiling Insulated and Drywalled

When doing a kitchen remodel decided to take down the whole ceiling that connected to the family room and have it insulated and drywalled. The work was done perfectly by Adam and Paul, and if weather and did not interfere with the schedule my review might have been different. But, I found Kurt Gust's handling of it to be less than ideal. What should have been a 4 day job ended up being spread over 2 weeks because, and I quote "I can't make Mudd dry any faster" I may just be a amateur when it comes to mudding and taping, but I have never needed 48 hour drying time between coats. The end result of our job being a low priority was losing our scheduled time with the hardwood installer, which meant bumping out the cabinet install date. In the long run is an extra two or three weeks a big deal, no. I just would rather deal with a trades person who just gives me the real reasons for delays.

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Company Response

Thanks so much for taking the time for the review - we always appreciate any input from our clients.
It appears we did not explain the process for this type of project. In ideal conditions without any snow and traffic problems, we should be done in 4 - 6 days depending on how fast the mud dries. I can assure you, we would rather come each day until project complete but a staggering project can be difficult to schedule with other ongoing projects and weather conditions.
I apologize for the delays but it was for good reason and unavoidable.
Thanks again,
Kurt Gust

N.W.
N.W.
1 review Delta, BC
10/10

Bathroom Renovation(s)

Mr. Build did a bathroom for us and we were so pleased with it we decided to to the basement bathrooms as well.

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Company Response

thanks...we always enjoy working with you! kurt

Dennis R in Richmond
Dennis R in Richmond
1 review Vancouver, BC
10/10

Exterior electrical and lighting repair

Job involved the repair of an exterior power outlet and installation of some exterior lighting. The work was done promptly and the contractor was polite and professional. We are very satisfied with the result.

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Company Response

Thankyou very much for your review - you are always a pleasure to work with.
Kurt/Norm

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr Build Vancouver

Mr. Build Vancouver specializes in small and medium sized renovations and repairs. Our multi-skilled tradesmen complete kitchens, bathrooms, basement suites, renovations, waterproofing, repairs, odd jobs, plumbing, electrical, painting, roofing, drainage, decks, stairs, and concrete work. Quality work, reasonable rates, on time, written quotes within 24 hours. Put your property in hands of people you trust!
We service the following areas: Vancouver, Richmond, Ladner, Tsawwassen, South Delta, Delta, Whiterock, Burnaby, New Westminster, North Delta, Surrey and Coquitlam.

CATEGORIES
General Contractors and Bathroom Renovation
SERVICES
Renovations and repairs
SPECIALITIES
small to medium-sized projects
WEBSITE
http://www.mrbuild.com
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
8
RETURN POLICY
2 Year warranty
PAYMENT METHOD
Cheque/Cash/E-transfers
MEMBERSHIPS
Greater Vancouver Home Builders Association
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job too small
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 year warranty
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