Shaun Stafford and his team were exemplary in terms of professionalism, workmanship, and customer service. We thought it would be an easy job, but Shaun uncovered some major issues that required new insulation, soffit, fascia etc. His proposal stood out from the rest in terms of details and presentation, and this standard of quality was evident at every phase of the project. In the winter we had a problem with icicles and ice dams and we could not get the soffit and fascia installer to come. He kept ignoring us. But he did call Shaun, because he figured it was a venting problem. It was not...it was an eavestrough problem. So Shaun came with his team, shovelled off our roof with its six inches of ice, removed the wrongly installed eavestrough and will return in the spring to reinstall. Now that is customer service. Cleaning up someone else's mess because he wants to ensure that we are happy. I would recommend him without reservation to anyone.