I don't make it a habit of going to the effort to write reviews and only tend to do so when I've experienced extremely poor or exceptional service. I'm happy to say that my experience with Tony today was the later. After being given the runaround by my insurance company while experiencing a severe leak I finally took the matter into my own hands and called 20 roofing companies from HomeStars. Every other company I'd contacted told me that the earliest they'd be able to come and take a look was 1-2 weeks. Tony shuffled his schedule and to my surprise was able to come and meet me within two hours. This job was no simple task as it's a three-story building with little room to work, however, Tony did not have even the slightest complaint. Within another hour, he'd surmised the damage and completed the repair. Given the situation, Tony was in a perfect position to take advantage this situation and charge me a premium, however, it was clear that this was not how he conducts business and charge me a more than fair rate for the service. As a result, Tony has my business for life along with my strong recommendation to anyone who asks.
Thank you Tony for getting me out of a bind, and thank you even more for showing such integrity.
- Company Response
We appreciate the kind words of recommendation. We try our best to be warm and friendly, give a good price with an excellent job done.