Tri-City's baseline quotes are comparable to other roofing companies. I received 7 roofing quotes of which ONLY 3 were reasonable. Tri-City Roofing was 1 of the 3 reasonable quotes and I chose Tri-City because.....
#1 Kun Mai is a professional in dealing with customers and meeting their needs. Responds professionally & quickly. (If I didn't like my main contact, regardless of the price quoted, I would not hire them.)
#2 Scheduling was timely, Day 1 quote, Day 2 job sign-up, Day 4 material on site, Day 5 installed & cleaned!
#3 Quality of work was exceptional. Shingles were perfectly aligned, it's like looking at artwork.
#4 They took care to protect my and neighbors' properties
#5 Cleaned up well (as if they were never there)
#6 Although I had little interaction with the team of Roofers, they seem professional, respectful and conservative. (I dislike loud noisy workers.)
#7 Tri-City offers WSIB to their employees, which is a sign of a good employer.
Their basic price (includes labour & material) is very good which included all the right basic quality roofing material (for example, they don't use waterproof felt-like lining which is a cheaper product, & does not last as long). And, they don't try and oversell on extras or maintenance packages. My price was higher because I paid extra for a different shingle material. Since I was getting quality labour from Tri-City, I decided I should invest extra $ in lifetime premium grade shingles. I was impressed that Kun and his team were adaptable to installing a different shingles product (which according to the Shingles co, it would normally require certified "masters" to install).
How did I find Tri-City? I watched them install shingles on another house on a corner (a showcase home), and that house had really steep roof angles.The outcome was pristine... their quality of work was really highlighted to me, so I chose Tri-City.
I delayed my roof project for 9 months as I researched several Roofing companies, until I finally found Tri-City Roofing company. Tri-City's prices are reasonable, but it's was more than pricing that made my decision to choose Tri-City. Like any service you hire, you should always investigate what you want, research multiple service providers, but in the end, I hope you land with Tri-City. Don't take as long as I did to find a good Roofer; check out Tri-City as your first Roofer in your investigations.
I am recommending Tri-City to my other family home owners.