My husband and I built our first starter home with White Eagle Homes nearly 20 years ago. Because of their professionalism, attention to detail, accommodating nature, and willingness to be with us every step of the way, in the last 20 years, as our family has grown so has the need for more space and in that time we have upsized our home 3 times - ALL of the homes being built with care and precision by Mike and Bozena. If they weren’t, or our experience was not favorable we would have gone elsewhere. However, where does one find a builder that you can be on a first name basis with, that provides you with their home and cell number, and actually answers the phone when you have questions, suggestions or want to alter the lighting, or paint colors? This is by far the most outstanding attribute of this company. Whatever we suggested was taken into consideration, and just because a contract was signed, it did not mean that we couldn’t change our minds, in fact we did on several occasions, without incurring additional costs, or excuses. Our happiness and satisfaction were always considered above their convenience.
Having gone through the building process with White Eagle Homes 3 times, I can truly say that there is no company out there that can beat their one-on-one relationship, their willingness to go above and beyond long after the warranty runs out – to the point where Mike even came over to inspect whether a new water heater was properly installed. If that is not customer care, I don’t know what is. We have been in our current home for 10 years, and have not incurred any issues before, during or after the build and that is why, now that we are downsizing, we WILL build with White Eagle Homes yet again.
From the early stages of changing floor plans to the moment we received our keys of our high quality, custom built home, the process was seamless. Delays were minimal and within reason, and our fault because at the last minute we decided to finish the basement in one of our homes, which was not in the original plan.
I cannot say enough about the professionalism, use of high grade materials, upgrades that are the norm with White Eagle Homes, their attention to all details of the building process from signing the contract to the final walk-through, and the lasting professional relationship we have established. This company is absolutely OUTSTANDING and we recommend it to anyone looking for a positive home building experience.