5 Star Cleaning

Formerly five star rug and carpet cleaning & 24/7 Flood Emergency
Fire & Water Damage Restoration
Richmond Hill ON L4B 2C8
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for 5 Star Cleaning

Average customer rating:
9.6 10 (484 reviews)

Sort by

Julie from York
Julie from York
1 review York, ON
10/10

one bedroom steam Carpet Cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We were very happy with the great professional carpet cleaning services we got, We could not ask for any better services, indeed, We rented a one bedroom apartment that needed professional steam deep carpet cleaning, Five Star Rug and Carpet cleaning referred to me by one of my friend who is also an agent that work with them for his clients. So, we had them to come in. Bob and his helper were very professional, efficient and well mannered people to deal with, We were very happy with their great cleaning result, customer services and price. We recommend them to others. We will for sure use their services again.

Approximate cost of services:
$127.00
10 of 10 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much Ms. Julie for your nice review. We appreciate and value your bussiness and your very positive feedback on our services. We thank you and your agent friend for your bussinesses and we are so glad we met your expectations. Looking forward to provide our servcies to you both again in near future.

Five Star Cleaning Management Team

Daren William  from Scarborough
Daren William from Scarborough
1 review Scarborough, ON
10/10

Flood and Water damage job

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We have called Five Star Flood Emergency on late evening on Friday night to come and take care of the our flooded condo due to the overflow of laundry machine problem. They were very quick to respond and got here fast. They were very professional and relax but quick to deal with our flooding situation. Because of rental place and also the the others condos beneath us, we were so worried to have more water damages. They were able to control the water to other condo, dried the hard wood floor and baseboards in a way to save them and bring the cost down as well since we are students. We really appreciate their great work, cost and their generosity and consideration towards our concerns and issues. Thank you so much Bob and his amazing crew. We recommend their flood emergency services to others.

Approximate cost of services:
$1,700.00
12 of 12 people found this review helpful.
Was this review helpful?
Company Response

Thank you dear Daren for your great review and very kind words. We were so glad to be there when you needed us. Your feedback and psoitive experience with our services are greatly valued. It was our pleasure to do business with you and we wish you and your roomate all the best in your studies and future. Looking forward to provide our other services to you in future.

Five Star Cleaning Management Team

Ruth Gerluki from Mississauga
Ruth Gerluki from Mississauga
1 review Mississauga, ON
10/10

Rug cleaning and stain removal

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My rugs were cleaned to their best condition, beyond my expectations, all the stains were gone literally like a new rugs. They did wonderful job with great customer service and very fair cost. I am so confident in suggesting their services to others. Thank you five star cleaning. I will for sure use this company for other services.

Approximate cost of services:
$375.00
10 of 10 people found this review helpful.
Was this review helpful?
Company Response

Thank you Ms. Gerluki for your great review and positive feedback on our rug cleaning services. We really appreciate your business and is greatly valued. Thanks for the refferal. Looking forward to provide our Green cleaning services to you again in near future.

Five Star Cleaning Management Team

bowen from Old Toronto
bowen from Old Toronto
1 review Old Toronto, ON
10/10

carpet cleaning

I strongly recommend the service form five star rug and carpet cleaning. The service are perfectly done and with a decent price! Next time I will still your Five Star Rug and Carpet Cleaning for sure

Approximate cost of services:
$100.00
11 of 11 people found this review helpful.
Was this review helpful?
Company Response

Thank you Mr. Bowen for your nice review. It was our pleasure to provide our services to you. Good luck in your studying. Looking forwad to provide our green quality services to you again in future.
Five Star Management Team

Donna Jones from North York
Donna Jones from North York
1 review North York, ON
10/10

carpet Cleaning for our 2 bedroom Condo

We could not ask for better services on our carpet cleaning services for our 2 bedroom condo. very happy with the cleaning result and price. We will for sure use their services again. We also recommend them to others. Thank you for your outstanding customer services.

Approximate cost of services:
$175.00
10 of 10 people found this review helpful.
Was this review helpful?
Company Response

Thank you Mrs. Jones for your 10 star review. It was our pleasure to work with you. We are so glad and proud that you became one of our happy customers by joining homestars. Looking forward to provide our green quality services to you again in near future.

Five Star Management Team

vida from North York
vida from North York
3 reviews North York, ON
10/10

rug and carpet cleaning

Thank you for your very nice quality services. Five Star Rug and Carpet cleaning did an excellent job in cleaning and removing stains from our carpet and rugs after a huge birthday party that we had for our twin daughters. My personal attempts was to rent a machine and do it ourselves. Not only we could not get rid off stains , but somehow it made the stains got spread bigger and worse. Then I was on internet searching for professional cleaning, where I found this company and saw their reviews. I am so glad I did leave the job to professional as I should have done from beginning. All the stains are gone and my 5 bedrooms house is sparkling clean. Thanks to you Bob and his great helpers. I am gladly recommending them to my family, friends and others.

Approximate cost of services:
$280.00
15 of 15 people found this review helpful.
Was this review helpful?
Company Response

Thank you so much dear Vida for your great review, Your positive feedback on our quality rug and carpet cleaning is really valued and appreciated. It was our pleasure to do business with you. Looking forward to provide our green services to you, your family and frinds again in near future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 5 Star Cleaning

5 Star Cleaning provides professional and licensed Water Damage Restoration Services for all of Toronto & GTA. Our team responds to projects 24/7 for immediate Water Damage Remediation to prevent secondary damage to your home! Our team is experienced, licensed, and fully equipped to deal with Water Damage issues in Homes, Condos, basements, and Commercial properties. Call us now for free phone consultation for your Water Damage Service need. Big or Small, we do them all! 416-315-7562

5 Star Cleaning Team also provides POST RENOVATION CLEANING SERVICES, MOVE IN/MOVE OUT CLEANING SERVICES, AND REGULAR HOUSE CLEANING SERVICES. Our in-house cleaning team is dedicated to providing DEEP CLEANING services around your priorities and goals for the cleaning services. Everything in the house is included in our cleaning packages, and we provide all equipment and supplies for professional house cleaning projects. Call us today for free phone consultation for all of your house cleaning needs. 416-315-7562

5 Star Cleaning, provides professional rug and carpet cleaning, Upholstery Cleaning, Scotch Guarding, and Stain Removal Services in both residential and Commercial areas in the GTA and Toronto areas. For booking call, 416 315 7562

Our teams are fully vaccinated and they continue to practice social distancing, Wear masks, contactless payment, and disinfecting at all times.
For more information on our services,
Visit: https://5starcleaning.ca
Call us now:
416-315-7562
289 597 5888
Toll Free:1855 697 9889
info@5starcleaning.ca
5stargreencleaning@gmail.com

CATEGORIES
Fire & Water Damage Restoration, Carpet & Rug Cleaning & Repairing, Drapery & Upholstery Cleaning, House & Apartment Cleaning, Mold Detection & Removal, and Renovation Cleaning
PRODUCTS
Benefact Disinfecting, Green Product Safe for Kids and Pets. Rug and Carpet Cleaning Shampoo is also Green and Safe for Kids and Pets. Water Damage Equipment; Fans, Dehumidifier and Air Scrubber.
SERVICES
Emergency Water Damage -Post Renovation Cleaning- Rug Cleaning Services - Carpet Cleaning Services - Moving in/Out Cleaning Services - House Cleaning Services - Upholstery Cleaning Services - Scotch Guarding Services
BRANDS
5 Star cleaning services are safe with GREEN and ECO-FRIENDLY products.
STYLES
OUR PRIORITY IS TO PROVIDE THE BEST QUALITY GREEN CLEANING & RESTORATION SERVICES.
SPECIALITIES
We thrive to provide our best in providing our excellent services in any given situation. Deep Green House Cleaning. Professional and Licensed Water Damage Services. OUR 5 STAR SERVICES ARE OUR SPECIALTIES BEYOND YOUR EXPECTATIONS.
WEBSITE
https://5starcleaning.ca/
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
15
RETURN POLICY
See 5 Star cleaning Policy
PAYMENT METHOD
Visa, Master Card, Debit, American Express, Cash, Cheque.
LICENSES
IICRC for water damage, PMII, CRMI, Mold certified, Xactimate certified
MEMBERSHIPS
IICRC Certified Firm, IICRC member, Xactimate, PMII,CRMI,
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Master Certified in Flood, Water Damage, Mold Remediation & Rug and Carpet cleaning
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any job, small or big we'll do them all
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer Satisfaction Guaranteed on our services.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.