I had a plumbing problem which no one seemed to be able to help me with or would even try. One call to Dave and he was on it. He accompanied Kyle, their plumber, to my home to check it out. The shut off valve inside, to shut off the water to my house, was broken. The tool to be used outside, to shut off the water, so the valve could be replaced did not fit. Dave and Kyle figured out they could freeze the line inside the house and the valve was quickly replaced much to my relief. Dave again accompanied Kyle as he completed the job to make sure it went okay. Kyle is very efficient, knowledgeable and professional.
While in my home , Kyle noticed my washing machine hoses were not right and pointed it out, which I appreciate, as it could have caused me problems later on. He replaced them and changed some taps which were leaking.
I had my furnace replaced 2 years ago by First Call and they are very thorough and timely with the yearly maintenance. Sandy in the office is always pleasant when calling and promptly returns calls.
For all my plumbing and heating issues First Call will always be my first call.
- Approximate cost of services:
- $405.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Good Morning Margaret. We can't thank you enough for taking the time to provide this feedback and we appreciate your continued support for our business. We will make sure we pass on your kind words to both Kyle and Dave.
Your First Call Family