Pinnacle 1 Decorative Doors

We saw John personally hand deliver a flyer to our door. We moved into the house last summer and on the 'wish list' was replacing the upper 1/2 regular glass on our front doors. I called Pinnacle1 on a Sunday late afternoon to leave a message but John picked up right away. I asked him when he might be able to do a quote and he said tomorrow if we were free. Monday he spent a significant time with us showing many samples he brought along. He explained the manufacturing process and the differences in quality between suppliers. I could tell from his full size samples that his products were superior to what I had seen before. We were only going to do the 1/2 original window. John suggested we place some full size samples up against the door opening and view them from both sides. This changed our minds immediately and we ordered full size panels. He said it would be a week or two before they would be ready. We were suprised when he called 4 days later on Friday saying the panels were complete and he was free to install them the next day! He showed up promply on time and did a very professional installation job. This included checking the door hinges, tightening them up, replacing a broken hinge screw, removing both door to cut the lower half and installing them. He then ran a very thin bead of caulking around both sides of the glass trim inside and out. Best caulking job I have ever seen. To me that was a sign of a true professional. Very friendly and personal as well. Highly recommend him if your in the market for these. I have attached before and after pictures.

John came and give us a free quote. He came and installed the decorative glass for the front entrance and side window and also window on the top of the door. John is a friendly contractor and efficient working. The work looks great!

John from Pinnacle 1 Decorative Glass did a great job helping choose our new Doorlite & Sidelites. When John came into install the new items he did an excellent job. John was quick, clean and professional. We would reccomend Pinnacle 1 Decorative Glass to anyone needing new Doorlites & Sidelites.

From the selection process to installation, John was extremely helpful and did a fantastic job. Very punctual and answered all our questions and also offered up suggestions which we didn't even know were available to us. Very quick from the time we ordered to the day he came to install them. Couldn't be happier with the end result. Love it!

I chose an insert and I was not happy with my choice. John gladly replaced the insert with another for free. I paid him for his time and labor. This went beyond my expectations and I was very happy with the service.

Excellent service from selection of the decorative glass to the installation. Delivery was on schedule and with no hidden costs. We are very pleased with the installation and have already received several compliments regarding the installation and worksmanship.

Fabulous, awesome, fabulous, awesome, repeat, repeat. John's numerous testimonials say it all. You won't be sorry dealing with this businessman, who has pristine business ethics and old world pride in workmanship. My front doors are also the envy of my neighbourhood and totally enhance the curb appeal of my home. Looks rich, sophisticated, and classy for years to come; and will increase the valuation of my home. First impressions count.
Thanks John - I highly recommend
you and I'm so very happy, that I was recommended to you, by another satisfied client.

Awesome team. Answered all of my phone calls and emails promptly, arrived on-site on time, provided consultation that ended with him suggesting a solution that required less work for him but was safer and more practical for our home. As a homeowner, I appreciate someone this dependable and with this much integrity. Looking forward to working with him and his team again.

John's response to my query about window replacement was speedy and so was his service. I am very pleased with the work he did, his efficiency and the quick turnaround time.

Our new stained glass entry way is beautiful. John was very professional and always arrived exactly when he said he would. When our windows were delayed from the shop he was courteous and called to let us know what the situation was and did his best to have them ready ASAP. We are very happy with the quality, service and workmanship.