The Home Improvement Group - THIG

Formerly Mr Rescue
General Contractors
Mississauga ON L5V 2B3
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The Home Improvement Group - THIG
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Reviews for The Home Improvement Group - THIG

Average customer rating:
9.4 10 (375 reviews)

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Sherry in Toronto
Sherry in Toronto
9 reviews Toronto, ON
10/10

Gate Repair

After returning home from a long trip I found the gate to my lane way access literally flapping in the wind. We use it as a major part of our home security. I called Charlie (aka Rescue Man) first thing in the morning. Charlie and Dan came stopped by after another job and fixed it for me. They were amazing, went the extra mile, I felt comfortable with them and feel my home is safe again. When I first read the name I kind of chuckled, but it turns out he really was my rescue man. I will definite use them again and highly recommend them.

Approximate cost of services:
$380.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Andrew Horsman from Etobicoke
Andrew Horsman from Etobicoke
1 review Etobicoke, ON
9/10

Installation of ceiling fans

I had an old ceiling fan that a wanted taken down, a new one put up and another one that needed to be put up again as the first guy didn't do the job correctly and there were issues with the install. Charlie and Benny showed up on time, did the work quickly and properly and were polite and friendly. I will certainly have them back to do some more work around my home.
Andrew

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Liz Forestell from Toronto
Liz Forestell from Toronto
2 reviews Toronto, ON
10/10

rebuild verandah and stairs, cap chimney and redirect downspouts

Charlie and Benny did a great job, on time and within budget. They were great to deal with, and Charlie alerted me to a couple of potentially serious problems I wasn't aware of, one that he fixed at no charge and one that he referred to another trade. Much appreciated!

Approximate cost of services:
$2,600.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

guillaume from Toronto
guillaume from Toronto
2 reviews Toronto, ON
10/10

Dryer vent installation

We had to have a dryer vent install in our basement and contacted Mr rescue Aka Charlie to do the job. He returned our first call in a short time and came the first time to give us an estimate ON TIME! After talking about the project we agreed and Charlie came on the day of the installation ON TIME again !!! Mr rescue met all my expectation regarding the installation and we will contact Charlie for any future job in our home. Thank you to Anna for helping us communicate through email.

Approximate cost of services:
$400.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Tina in Leslieville
Tina in Leslieville
10 reviews Toronto, ON
10/10

Faucet replacement, pocket door fix

We were very pleased with the work and the service. Charlie took care of a number of different projects (faucet replacement in the laundry room, fixing a pocket door and replacing a piece of eavestrough) in one day for a very reasonable price.

Approximate cost of services:
$700.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Andres del Junco in Toronto
Andres del Junco in Toronto
2 reviews Toronto, ON
10/10

install railing for porch steps

I needed this job done in a hurry and Charlie was able to fit me in
quickly. He arrived on time and
his work was excellent, perhaps a bit expensive. Not sure about this as I had no time to get other quotes. He does all kinds of small jobs - he has also rehung a door for me and installed a new dryer vent.

Review has 1 previous version
Approximate cost of services:
$600.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

g from Toronto
g from Toronto
1 review Old Toronto, ON
10/10

General handy man fixes

Charlie and his team were amazing. I picked Mr. Rescue based on the many glowing reviews on homestars, and was NOT disappointed.

Charlie tackled multiple projects ranging from dry-walling a room, replacing a ceiling, repairing plaster walls, finishing a deck, and painting.

Charlie and his team not only deliver a quality job, they put the time and detailed thought into planning and approaching projects. They then execute their plans in an efficient and economical manner.

Dealing with Charlie has been wonderful. I would highly recommend Mr. Rescue. Charlie and his crew are in high demand, but they are worth waiting for.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Elaine
Elaine
5 reviews Toronto, ON
10/10

various (parging, installing fixtures, etc)

Charlie is punctual, courteous, fastidious, was very sweet to my kids, and did fine work. He even followed up a week later to see if everything was to my satisfaction. I would highly recommend him.

Approximate cost of services:
$3,000.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Betty in Unionville
Betty in Unionville
13 reviews Markham, ON
10/10

Change OTR microwave to range hood, replace kitchen faucet, repair gates, new backsplash

Charlie and Benny removed our OTR microwave, upper cabinet, realigned the vent, placed a backsplash and installed a new wall-mounted range hood. They also replaced a leaky kitchen faucet, and repaired two gates all while repairing a couple of other items not on our list free of charge. They worked for a bit over 2 and a half days and left the house in great shape. They went above and beyond what was asked of them and with very reasonable rates. The finished work looks fabulous and my husband and I are extremely satisfied with the level of service. We would definitely call Mr. Rescue back for future renovations and would highly recommend their services. Thanks again guys!

Approximate cost of services:
$3,500.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

natalie g from York
natalie g from York
6 reviews York, ON
10/10

Faucet Replacement & Advice

After reading the excellent reviews, I now know why this company gets all 10s. I called mainly regarding my leaky/squirty kitchen faucet and my front porch. Charlie was busy but managed to stop by when he had a few moments. He first advised me what to do re another company's bad workmanship on my front porch and then suggested I get a new faucet and let him know when I had it. I did that, and Charlie managed to fit me in within the week! I've already recommended Mr Rescue to several friends, and will continue to do so. Honesty, fairness, and willingness to do what he can to help out. Its all good.

Approximate cost of services:
$200.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Home Improvement Group - THIG

The Home Improvement Group is a premier "One Stop Shop" for all of your home and office renovations needs, serving Toronto and the GTA. We have multiple divisions such as Perfect Painter, Affinity Renovations, Perfect Handyman and formally Mr. Rescue to service all your needs. From top to bottom, front door to back door, demo to completion, we do it all!

The company was built on the foundation of doing everything right in an industry with little to no focus on customer service, quality work at an affordable price and backed by our warranty.

We provide free detailed estimates within 3 days of our visit and access to our corporate discount of 30%-50% on your finished materials.

We offer daily specials for small painting jobs or handyman work, to large renovations and additions.

We don't believe in cutting corners. Efficiency and productivity drive us, but we'll never sacrifice quality or customer service for either one. In the end, it's our goal to be your contactor for life, not just one job.

We specialize but not limited to the following:

Kitchens
Bathrooms
Basements
Home additions
Painting
Staining and Refinishing
Flooring
Electrical, Plumbing and HVAC

Not convinced we have enough renovation reviews, please check out Perfect Painter & Affinity Renovations for more reviews.

Call or email us for all your renovation needs
sales@thig.pro
905 502 0204

CATEGORIES
General Contractors, Surveyors, Trim and Moldings, Paint & Wallpaper Contractors, Decks, Plastering, Plumbing, Renovation Advisors, Sunrooms, Solariums & Greenhouses, Basement Renovation, Tile & Stone Contractors, Design/Project Management, Design/Build, Condominium Renovations, Structural Engineering, Building Supplies and Hardware, Historical Restoration, Drywall Contractors, Excavation, Architects, Bathroom Renovation, Builders, Carpenters, Demolition, Drafting Service, Electricians, Kitchen Planning & Renovation, Floor Laying & Refinishing, Framing, Handyman Services, Home Additions, Home Office Renovation, Kitchen & Bathroom - Cabinets & Design, Foundations, Paving Contractors, Concrete Contractors, Decorative Concrete, and Masonry & Bricklaying
PRODUCTS
Interior Painting ,Exterior Painting, Residential Painting and Commercial Painting, Staircase refinishing, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basement ,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC members as a part of our team.
SERVICES
House Painters, Office Painting, Exterior Painting, Residential Painting, Wallpaper Installation & Removal, Stucco Removal, Drywall Installation and Plaster repairs, Paint & Wallpaper Retailer save up to 50% off, Demolition, Rough and Finished Carpentry, Home and Renovation advisors, Kitchen Planning and Design, Handyman and Painter for a Day Services, Deck Design and Build, Basement renovations, general contractors
BRANDS
Benjamin Moore, Dulux Paint, and Sherwin Williams. We Believe in not Including Paint and providing you our wholesale Paint Pricing as many of our Competitors include paint in your pricing and then substitute low grade paint. We believe in providing you the best paint for your home and to provide access to our unbelievable wholesale pricing.
STYLES
Interior Painting,Exterior Painting, Residential Painting and Commercial Painting, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basements ,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC member as a part of our team. Our Painters are #1 in Toronto
SPECIALITIES
Custom painting, Stucco removal, staircase refinishing and rebuilding,wallpaper installation, wallpaper removal, handyman services, home renovations including bathroom renovations, basement renovations & condo and apartment renovations. Plus our Award Winning Painter and Handyman for a Day Services. Our Painting Services including Kitchen Cabinet Painting and Spraying are specialties. Kitchen Design Services and Complete Kitchen Design, Build and Installation.
WEBSITE
https://www.thig.pro
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
20
RETURN POLICY
See website terms for details
PAYMENT METHOD
Cash, Cheques, Email Transfers, all Major Credit Cards
LICENSES
City of Toronto & Other Muncipalities in the GTA
MEMBERSHIPS
BBB, Homestars,
LIABILITY INSURANCE
Yes
DIPLOMAS
Open 7 Days a Week Call or emailNow
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
400.00
BONDED
Yes
PROJECT RATE
$400.00 to $500,000.00+
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty
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