The Home Improvement Group - THIG

Formerly Mr Rescue
General Contractors
Mississauga ON L5V 2B3
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The Home Improvement Group - THIG
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Reviews for The Home Improvement Group - THIG

Average customer rating:
9.4 10 (375 reviews)

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Cindy Crowe in East york
Cindy Crowe in East york
6 reviews East York, ON
10/10

Base and Shed

We needed a new base for a new shed that we had purchased and asked Charlie for a quote. He responded promply with a reasonable quote, and was able to complete the project within days of initial contact! We are extremely pleased with the end result, as our new shed and base look amazing! I would highly recommend Charlie and his team for the quality of services they provided!

Approximate cost of services:
$2,200.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Carl in the Junction
Carl in the Junction
6 reviews Toronto, ON
10/10

Home Updates and Repairs

Finding an amazing tradesperson like Charlie is why I always use Homestars as my first and only resource for finding great companies and individuals. We had Charlie tackle a large number of updates and repairs in our home (a couple of pages long). Work included closet door installations, multiple bathroom updates, repair of trim work and a host of other tasks. I found Charlie (Mr. Rescue) to be completely trustworthy, honest and reliable. Charlie and Benny did a fantastic job from a work quality standpoint. I would without hesitation recommend Mr. Rescue to anyone who was looking for help with a project (or many projects) around the home... you'd be lucky to work with Charlie. I also should mention Charlie is great at helping to solve problems, provided options to take on problems and made great recommendations. So my advice: Hire Charlie. Listen to Charlie. You'll be glad you did. I sure am.

Approximate cost of services:
$9,000.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Atreya from Toronto
Atreya from Toronto
1 review Old Toronto, ON
10/10

Fix dryer vent

I had read positive reviews about Mr. Rescue and decided to give them a call when I needed a dryer vent fixed. A very polite gentleman named Charlie answered and arranged to give me a quote.
He gave me a quote but said he could not do the work for several weeks. I decided to wait for him and am glad I did.
Charlie was on time, professional and polite. He took a cheque unlike many other contractors. His work was of good quality and his rate was very reasonable.
I have used several contractors for different jobs and I can say that Mr. Rescue was my most stress-free experience. It is very difficult to find a good contractor who is willing to do small jobs. I would encourage anyone thinking of hiring Mr. Rescue to not be put off by how busy he is. It is worth waiting for him.

Approximate cost of services:
$400.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Gary Rennie from Toronto
Gary Rennie from Toronto
4 reviews Toronto, ON
10/10

stairway renovation

I believe the best reference I can give anyone, is to answer the question would I use them again? The answer for Charlie (Mr. Rescue) is YES for sure. Charlie did an open concept stairway renovation project for me that was done to perfection. While in my home Charlie took great care to cover and protect affected areas such as carpets etc. Additionally, a full clean up was done at the end of every day by removing any debris and hauling it away in his truck. This action showed a lot of respect for me and my home. On-going home improvement and maintenance is something I try to keep up with so I expect to see Charlie again for those jobs that I don’t wish to tackle on my own.

Approximate cost of services:
$1,700.00
2 of 2 people found this review helpful.
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Tegan from Aurora
Tegan from Aurora
2 reviews Aurora, ON
10/10

Installation of Closet Doors

Charlie and Sam were amazing! I had a smaller project, but Charlie managed to fit me into his busy schedule, which I really appreciated. His quote was fair and the quality of work was second to none. I was so impressed with both of these gentlemen that I asked them to quote another project for me while they were here. This was my first experience with a contractor and I was very impressed with the work Sam and Charlie did, and I felt they were being honest with me. I'm looking forward to working with them again!

Approximate cost of services:
$640.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Chris Stevenson from East York
Chris Stevenson from East York
1 review East York, ON
10/10

various small jobs: install heat vent, install cold air return, cut a door to a smaller size and install, install window coverings, etc.

I was really impressed with Charlie and Sam and their level of customer care. These guys are both really great at what they do, and are patient and more than fair when it comes to cost. It is obvious they take real pride in their work. I am very happy with all the work they did. This is our first home and we have a lot more work that we will need to do over time, and I will definitely be calling Mr. Rescue once we are ready for round 2. Thanks Charlie and Sam!

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Cristina Bancheri from Mississauga
Cristina Bancheri from Mississauga
3 reviews Mississauga, ON
10/10

backyard wood deck

The service Charlie provided was great. His attention to detail was over the top. His suggestions proved to be very helpful. He was on time and left the work site very clean. I would hire Charlie again in a heart beat. If I could give a 10 plus I would.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

andria - mississauga
andria - mississauga
9 reviews Mississauga, ON
10/10

Built-in Wall Shelves

This was the third time we had Charlie come in to do some work for us. He built wall shelves into our living room for us. This time he was accompanied by his uncle Sam who is also an amazingly talented contractor. Once again a fantastic job well done. The pictures speak for themselves. Charlie also put in a piece of drywall to seal an open window in the wall and make it into a book nook. Thanks again Charlie!!

Approximate cost of services:
$2,000.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Micki H in Toronto
Micki H in Toronto
5 reviews Toronto, ON
10/10

Demolition of covered porch, new deck

Little known fact: Mr. Rescue is more than a handyman, he is also an excellent general contractor. I contacted Charlie to make several small repairs around the house. Immediately I was struck by his honesty, so I asked him to quote a larger job for which I had been having a hard time pinning down a contractor. The final product is gorgeous. Charlie is impressive in his attention to detail. His work is also good value: he is always thinking about the customer's pocketbook and presents several options, ranging from least to most expensive. He is also careful about adhering to code. I feel very confident saying that you can entrust your home and your money in his hands.

Approximate cost of services:
$3,500.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Karyn Pelton from North York
Karyn Pelton from North York
1 review North York, ON
10/10

wood work and iron gate

I had a broken latch on a cast iron gate, and a deck with a few rotted and broken boards. Others told me the gate could not be fixed. Not only did Charlie fix the gate, my deck was fixed, and washed to look like new. Awesome work, on time, and under budget.

Approximate cost of services:
$800.00
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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Home Improvement Group - THIG

The Home Improvement Group is a premier "One Stop Shop" for all of your home and office renovations needs, serving Toronto and the GTA. We have multiple divisions such as Perfect Painter, Affinity Renovations, Perfect Handyman and formally Mr. Rescue to service all your needs. From top to bottom, front door to back door, demo to completion, we do it all!

The company was built on the foundation of doing everything right in an industry with little to no focus on customer service, quality work at an affordable price and backed by our warranty.

We provide free detailed estimates within 3 days of our visit and access to our corporate discount of 30%-50% on your finished materials.

We offer daily specials for small painting jobs or handyman work, to large renovations and additions.

We don't believe in cutting corners. Efficiency and productivity drive us, but we'll never sacrifice quality or customer service for either one. In the end, it's our goal to be your contactor for life, not just one job.

We specialize but not limited to the following:

Kitchens
Bathrooms
Basements
Home additions
Painting
Staining and Refinishing
Flooring
Electrical, Plumbing and HVAC

Not convinced we have enough renovation reviews, please check out Perfect Painter & Affinity Renovations for more reviews.

Call or email us for all your renovation needs
sales@thig.pro
905 502 0204

CATEGORIES
General Contractors, Surveyors, Trim and Moldings, Paint & Wallpaper Contractors, Decks, Plastering, Plumbing, Renovation Advisors, Sunrooms, Solariums & Greenhouses, Basement Renovation, Tile & Stone Contractors, Design/Project Management, Design/Build, Condominium Renovations, Structural Engineering, Building Supplies and Hardware, Historical Restoration, Drywall Contractors, Excavation, Architects, Bathroom Renovation, Builders, Carpenters, Demolition, Drafting Service, Electricians, Kitchen Planning & Renovation, Floor Laying & Refinishing, Framing, Handyman Services, Home Additions, Home Office Renovation, Kitchen & Bathroom - Cabinets & Design, Foundations, Paving Contractors, Concrete Contractors, Decorative Concrete, and Masonry & Bricklaying
PRODUCTS
Interior Painting ,Exterior Painting, Residential Painting and Commercial Painting, Staircase refinishing, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basement ,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC members as a part of our team.
SERVICES
House Painters, Office Painting, Exterior Painting, Residential Painting, Wallpaper Installation & Removal, Stucco Removal, Drywall Installation and Plaster repairs, Paint & Wallpaper Retailer save up to 50% off, Demolition, Rough and Finished Carpentry, Home and Renovation advisors, Kitchen Planning and Design, Handyman and Painter for a Day Services, Deck Design and Build, Basement renovations, general contractors
BRANDS
Benjamin Moore, Dulux Paint, and Sherwin Williams. We Believe in not Including Paint and providing you our wholesale Paint Pricing as many of our Competitors include paint in your pricing and then substitute low grade paint. We believe in providing you the best paint for your home and to provide access to our unbelievable wholesale pricing.
STYLES
Interior Painting,Exterior Painting, Residential Painting and Commercial Painting, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basements ,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC member as a part of our team. Our Painters are #1 in Toronto
SPECIALITIES
Custom painting, Stucco removal, staircase refinishing and rebuilding,wallpaper installation, wallpaper removal, handyman services, home renovations including bathroom renovations, basement renovations & condo and apartment renovations. Plus our Award Winning Painter and Handyman for a Day Services. Our Painting Services including Kitchen Cabinet Painting and Spraying are specialties. Kitchen Design Services and Complete Kitchen Design, Build and Installation.
WEBSITE
https://www.thig.pro
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
20
RETURN POLICY
See website terms for details
PAYMENT METHOD
Cash, Cheques, Email Transfers, all Major Credit Cards
LICENSES
City of Toronto & Other Muncipalities in the GTA
MEMBERSHIPS
BBB, Homestars,
LIABILITY INSURANCE
Yes
DIPLOMAS
Open 7 Days a Week Call or emailNow
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
400.00
BONDED
Yes
PROJECT RATE
$400.00 to $500,000.00+
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty
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