Last year, I took the easy route to have my old wooden windows repainted. However, the harsh winter coupled with the glaring sun in my South facing backyard brought my windows back to their old peeling and dire state! So, I made a conscious decision to have them replaced this year instead. I began my journey at Costco looking into their offerings and found my way onto Homestars where I made arrangements with the 10 most highly rated companies to provide me with an assessment/estimate. It was interesting to go through the process as I found all the vinyl window offerings to be the same, but the delivery of the details and price were all over the map. Overall, I was most impressed with Vinyl Window Pro because Tisha was the only guy to bring a working sample, gave me the most honest opinion, and got me to come down to the office to demonstrate everything (from window pane differences, low-E, Climaguard, to operating mechanics). I'm a very technical + hands-on guy, so I can really relate and appreciate things up close 'n personal. Anyways, after careful consideration and negotiating, I decided to bite the bullet and get the entire house done (10 windows + 1 patio door). It took about 3.5 weeks to have the windows ordered and have the installer guys come in early July. Vlad and his crew were swift and courteous throughout the window installation process. The quality of work was outstanding and they were able to deliver in as promised 2-day time frame. My only complaint was that they left a bit of a mess behind, which I they did make some efforts to cleanup, but it probably would of been less if they covered things up better to begin with. If it weren't for that, I would of given Vinyl Window Pro top marks!
- Approximate cost of services:
- $0.00
- What could this company do to improve their services?
- Spend a little more time clearing out or covering up areas. A little more diligence in cleaning up the site afterwards.
- Any advice to offer fellow homeowners facing a similar project?
- There isn't a lot that sets a company apart and it is often hard to disseminate fact from fiction, especially with so many reviews to wade through. I think it's a worthwhile exercise to get a lot of estimates to be informed and know what works best for you.
- Company Response
Hi Tommy,
Thank you for such a great review. We are taking our time in covering our sites to ensure our crew of easy and quick clean up. I apologize for the mess left as this is not our usual standards. Im so glad that Tisha was able to teach you in understanding all options, allowing you to make the choices with an educated understanding of all products.
Vinyl Window Pro Team