Vinyl Window Pro

Windows & Doors Installation & Service
920 28 ST. N.E. bay23 Calgary AB T2A
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Reviews for Vinyl Window Pro

Average customer rating:
9.6 10 (206 reviews)

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Cherie R in Calgary
Cherie R in Calgary
0 reviews Calgary, AB
10/10

Build and installation of large bay window

From the initial consult through the measurements and the final build and installation, Tisha and his crew are outstanding. Always polite and respectful of your home and space, always working to make sure you are satisfied with your choices and final product. We used Vinyl Pro a couple of years ago to replace most of our main floor windows and were very happy with the options presented and the honesty about whether upgrades were worthwhile or not. The guys on the crews are respectful and diligent in their work, and clean up like they weren't there. This year we decided to replace our dining room window and our main living room window and were considering a bay. The guys at Vinyl Pro were upfront about the added costs for a bay window and explained the entire process so that we could visualize everything that would be done, which set our fears to rest. They took all of our criteria into consideration so that we ended up with the final product that we wanted. On the day of installation Tisha and the guys did solid work and stayed late to ensure that the first phase was complete before coming back the next day to finish. Both days I was able to work from home without being disturbed, and they cleaned up indoors and out so that I didn't need to. Tisha takes great pride in his work and has great attention to detail; if something isn't quite right (eg. shade of caulking), he redoes it to make sure it is. This was a massive bay window and a massive project and it turned out amazing. We are super happy with Tisha and Vinyl Pro and often recommend them to others.

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Company Response

Wow! What a review! We can't thank you enough for taking your time and providing us and all other users with such a detailed feed back. It was our pleasure to work with you and we hope you'll be enjoying your new bay window for many years to come!

Kent
Kent
0 reviews Calgary, AB
9/10

Bay Window installation

Vinyl Window Pro was amazing. They worked super hard to make sure everything was perfect and the quality shows, our window looks amazing.

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Company Response

Thank you for great review! We much appreciate it!

canuk99
canuk99
1 review , AB
10/10

Window upgrade/replacement

Tisha and his crew were very professional from the measuring of the windows to the final clean up inside and out. Everything was completed as promised. The windows are of excellent quality and Tisha explains this quite well with cut away examples. We replaced 7 windows during a break in the weather in Feb 2019. They completed the install in one day which was awesome!! The house feels warmer in the rooms affected. I definitely recommend the windows and Vinyl Pro for window replacements.

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Company Response

Thank you very much for an awesome review! It was a great pleasure working on your home and we are very happy to hear that you are pleased with your new windows and our team!

Allan
Allan
1 review Calgary, AB
8/10

Basement window enlargement and replacement

Had to trench a window well, cut the concrete, install the window and finish the trim

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Company Response

Thank you so much for a good review and your business! Hope we can help you on your next window project.

Jim in Calgary
Jim in Calgary
1 review Calgary, AB
10/10

Service and Product

I needed the windows replaced in my home so was starting to research different companies lucky for me U had a couple of friends who had recently had this company do their windows and were happy with the job they did ! So I decided to give them a call couldn’t be happier they did a great job start to finish there was absolutely no mess left when they were done and I live my new windows!!!

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Company Response

Thank you so much Jim! We're very happy to hear that you enjoyed our service, and the professional work of our team!

Private User
Private User
Private User reviews Calgary, AB
8/10

Window replacement

Very satisfied with the windows they look great. Service was very professional. But the calking done on the outside looks like it was done in haste and over time has yellowed. Just not happy about this.

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Company Response

Hello, thank you for your review. Please give us a call at (403)4566748, we will arrange for someone to redo the caulking. Your satisfaction is very important to us.

Dom in Calgary
Dom in Calgary
1 review Calgary, AB
10/10

Window and door replacement

Vinyl Window Pro replaced 24 windows and three exterior doors.

End to end service was professional, honest, efficient and friendly.

The quotation was provided professionally, they performed multiple visits to explore options, listened to our feedback and ensured the windows met requirements and building codes. We also visited their showroom to finalise options for the doors.

The contracting processes was straight forward. They took time to make sure the work to be completed was thoroughly documented and were explicit on what would and would not be completed.

All windows and doors were installed to a high standard. There were no manufacturing issues with the windows, all awnings and casements worked.

The team were polite and courteous, turned up when they said they would, and cleaned up after themselves.

They communicated well, and let us know what would happen and when. They always returned our calls and e-mails and answered our queries in an open and honest way.

This was a painless process from our perspective. Heartily recommend Alex, Alexei and Sergey.

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Company Response

Dominic, thank you for such a great review! It was our pleasure to work with you as well. Enjoy your new windows and doors!

Private User
Private User
Private User reviews Okotoks, AB
10/10

Replacement Windows and Doors

Replaced all windows and doors in Town House. project was affordable and efficiently conducted from initial estimate through to final installation. All employees were friendly and conducted themselves in a professional manner. Work site was left clean- good job and good value for money

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Company Response

Thank you so much for your review! In case you weren't aware, we do have a Home Depot gift card draw for customers that leave us reviews! If you'd like to call the office and talk to Tori, we can get your info to enter you into the draw if you're interested!

Mike
Mike
3 reviews Calgary, AB
10/10

Patio doors and windows

We went to see about 5 different companies for this. These guys were great to work with. Very professional and very quick. Door and windows look amazing. We got an oversized patio door with 2 side windows installed. It was an easy process to go in and look at samples and chose the right size and style for us. Highly recommend. I would add more photos if I could.

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Company Response

Thank you for choosing us out of the other companies! We're so happy to hear that you're content with our work and team! Making customers as happy as you is our goal!

Tony in Calgary
Tony in Calgary
1 review Calgary, AB
10/10

Basement window installation

Alex and Yaroslav from Vinyl Windows Pro did a great job replacing an old window in my basement with the new one. The quality of work was perfect and very clean. I would recommend them for anyone who would like to improve or replace their windows. Thank you for your excellent job!

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Company Response

Thank you so much Tony for your kind words! We love making customers happy and appreciate the recommendations!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Vinyl Window Pro

Vinyl Window Pro is a great Canadian company which operates mainly in Alberta. We sell and install top of the line windows and doors for reasonable prices. The big reason for it is that there are no high pressure commission sales people involved. We come to your house , show you real samples of windows or doors , choose the type of installation and styles of available products on the spot and give you the price in a matter of minutes . There is no need to wait for days to get your quote! We know our product and we know how much it costs!
Give us a call and see the difference!

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Bow windows, Bay windows, Air Care windows, Tilt and Turn windows , Tilt and slide windows, Casement windows, Awning windows , custom shape windows ,sliding windows , hung windows. Steel insulated door systems, Fibreglass insulated door systems. Vinyl sliding patio doors, Vinyl French style doors, Professional Certified , licensed installers . All of our windows and doors are ENERGY STAR rated and made in Canada . We offer double glass , triple glass, tempered glass, laminated glass, bronze glass and IS-15 / IS-20 glass
SERVICES
Supply and install windows, entry doors and patio doors, as well as enlarge basement windows for egress and fire escape
BRANDS
Vinyl-Pro Window Systems , Sunview Patio Doors, EntryGuard Doors.
STYLES
Sliding windows, casement windows, awning windows, hung windows, picture windows, entry doors, patio doors, French doors.
SPECIALITIES
Egress cut outs, window installation, door installation, bow to build, bay to build, air care to build.
WEBSITE
http://www.vinylwindowspro.ca
YEAR ESTABLISHED
1985
NUMBER OF EMPLOYEES
20
RETURN POLICY
10 day cancellation.
PAYMENT METHOD
MasterCard, VISA, Cheque, E-transfer or Financing available
LICENSES
Calgary license and provincial Alberta license
MEMBERSHIPS
BBB, Homestars
LIABILITY INSURANCE
Yes
DIPLOMAS
OHS, WHMIS, First Aid, Areal Platform, Fall Arrest.
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
500.00
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25
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