Plumbers Direct

These are great. An emergency call to my cafe at my busy time of day , without any premium charges , greatly appreciated. I will continue to use Plumbers Direct and will definitely recommend them to my friends.
Thanks.

I called Plumbers Direct to have my kitchen faucet replaced. The service I received from Peter and his technicians was prompt, courteous and effective. I would recommend this company for any plumbing service, whether major or minor in scope.

Called Peter at Plumbers Direct about a leaky ceiling and he responded right away. Came and assessed the situation and discovered a faulty flange under the toilet. He was back in a few hours and replaced the part with a kit and also replaced a valve that was leaking.
This was our second experience with Plumbers Direct and in both cases they were quick, cordial, responsive and effective. The price charged was also reasonable especially considering the urgent response

Had some water dripping from the basement ceiling. Called Plumbers Direct off of a Google search (risky I know but sometimes you have to roll the dice). Peter answered immediately. It was 9:30pm, he started to figure out how to get someone over immediately. I told him it's a very slow drip and I took down the ceiling around the leak so it would be fine till the morning. Promptly at 7:30 am I got a text, they were 10 minutes away. They rolled in, assessed the situation very fast and it was fixed within the hour. One thing that really impressed me besides the profesional service, promptness and speed was how well they cared not to damage anything to make the ceiling repair easy. Then I figured I would pay a premium for that type of service... but they were more than reasonable. I was shocked. I almost didn't want to write this review so I could keep Peter and his crew on the down low but you have tell stories like this because they are few and far between. Got a plumbing problem? Call Pete he'll take care of you.

A year ago, on December 23 my kitchen pipes plugged up and despite best effects I could not unplug them. Upon a recommendation from a fellow condo dweller I called Plumbers Direct and Peter listened, looked at photos I sent to him and offered various solutions. We agreed on the best solution and within hours he dispatched two colleagues to replace the pipes under my sinks and clear the blockage. All assured me they would not leave until they were 100% confident the blockage was cleared and I could continue with Christmas dinner preparations. Everyone was thorough, polite and efficient. The quick response and resolution during a busy holiday period went a long way to calming me down.

Recently I needed to have an IKEA kitchen faucet replaced with a better quality faucet in my mother's condo . Once again I called Peter, and again he responded quickly to my voicemail message, confirmed what I should look for and offered advice on questions to ask the manufacturer when I panicked about whether I had purchased an appropriate faucet. He arrived promptly in the morning despite horrible weather and traffic and was able to swap the faucet even though a small (but critical) piece was missing. Thankfully he had just the part that was needed, and all went well. Again, Peter was polite, professional, responded quickly and was very accommodating.

Combined cost for both services was approximately $1,100.00.

I highly recommend Peter Kozyriackyj and Plumbers Direct.

We weren't sure how to proceed with the plumbing for our kitchen reno. Very valuable advice, quick service and a perfect solution. Thanks so much and we won't hesitate to call for future work!

My mother had a sewer back-up and basement flood during the winter holidays and we wanted to avoid a recurrence. After Peter discussed the options with me, I decided to have the camera inspection which revealed tree roots permeating the sewer line and asked him if he could do other work at the same time. When he learned that I live in Sault Ste. Marie and was in Toronto for a few days only, he prioritized the work and had his crew come that same day. They cut the roots from the line, installed a comfort height toilet (supplied by me) in the powder room, replaced 2 faucets in the powder room sink, cleared the kitchen drain, replaced a faucet washer in the main floor bathroom and bled the hot water rads. The work was done quickly, efficiently, and respectfully. Each work area was left clean and orderly. The packaging material was folded and tied ready for recycling pick-up. Knowing I was not familiar with Toronto's refuse removal system and to save me disposal costs for by the plumber, Peter said they'd leave the toilet in 2 pieces for the next day garbage pick-up. He and his crew were considerate, responsive and his costs were very reasonable. After I returned north, I had to call Peter on 2 separate occasions; once to replace a leaking outdoor faucet and the other to replace the main floor bathroom toilet with another comfort height toilet (sourced and supplied by the plumber). Both times, he came the next day. The work was done quickly and I am confident that the same work ethic and attention would have been applied to those jobs. I am more than pleased with this company and would recommend them unhesitatingly.

A shower drain became blocked in recently renovated rental apartment, shortly tenants moved in, due to a combination of household (soap, hair etc) and construction debris (plaster, grout etc). Peter from Plumbers Direct was the first to respond from the companies I called. He rerouted one truck to the job within the hour. The drain was cleared same day, leaving the tenant happy and myself relieved. Since I was not on-site, Peter and his team kept me updated of expected ETA, job progress and outcome. I can't speak to the price-point, but the service was fast and professional. As such, I would definitely use them again.

Peter and his crew have been, and continue to be, immensely helpful to me through repairs and rough ins throughout my century home. As a single woman who has just purchased her first home, it is very frustrating to have tradespeople treat me like an imbecile and be incredibly condescending. Peter could not be more respectful, clear in his reasoning, and open to explain exactly what, why, and how the jobs will be done. I first met Peter about 5 years prior to buying my own home when he came for an emergency flooding situation in a rental apartment and kept his card safe because I knew I would call on him again.

I recently needed a small job done - replacement of a damaged tap and bent pipe leading outside from the basement and connected to my garden watering system. Plumbers Direct was recommended and I phoned Peter, fully expecting a wait of several days. Luckily he was able to fit me in the same day and Tenzin and Callan dropped by and did the job in under an hour. Great work, personable people and as General MacArthur said "I shall return."