Plumbers Direct

When a tap started to leak while I was out of town, Plumbers Direct was about the only option I had, not having the access to Internet to search for alternatives.

Invoice included time for a second visit since they couldn't immediately reach me while they were there to assess the job.

While the job was completed quickly, I was not happy with the price quoted. I've repaired and replaced a few faucets and am aware of the work involved. I can't see how to justify the cost. I would have expected close to half the amount.

Time to replace the faucet was about 15 minutes.

Fair price? Maybe look around before using Plumbers Direct.

Update 2021 May 10: Regarding company response "I can not locate a copy of your service call and you have not listed your name for us to follow up with you": The receipt for work done was forwarded to Homestars as a condition for posting this review.

Plumbers Direct Inc. are amazzzinnngg!!! We had a problem as we were not getting hot water in three showers for a few days. Also we had a leaky pipe from our garage which needed to be fixed. We had so much trouble getting other contractors to call us back or come to our place however my husband called Plumbers Direct, spoke to Peter and the response was very quick. The team was at our place within an hour! They were very professional, quick and efficient. They knew exactly how to fix the problem and they explained exactly what they were going to do. We were very pleased with the service and highly recommended them! Thank you Peter, Tenzin and Kadin :)

Had Plumbers Direct come out to fix a number of issues at my parents basement: sewer back up, new pipes, sinks and faucets in kitchen and bathrooms
Peter and his team were very professional, quick and efficient throughout the whole process
They took the time to explain everything clearly and were
 professional in coordinating their work with the other trades

We will continue using plumbers direct and will not hesitate to recommend them to any of my contacts

Plumbers Direct was given the task of replacing and upgrading all our bathroom sinks and toilets in our four bedroom home in North York. Peter and his crew from Plumbers Direct were very prompt, organized and his work was top notch. They did the job exactly to our expectations. We have used Peter from Plumbers Direct countless times and every time we have received consistent excellent results. This is a company that I would have no hesitation recommending to any one that needs an excellent plumbing crew. It is rare to find a company where the staff is personable and that you trust and feel valued. Plumbers Direct is certainly that company.

Did all the plumbing in the new washroom. In stalled new tub. Work is amazing, on time and great to work with.
I would recommend Plumbers Direct in a minute.

I truly have never wanted to write a review more than I do for this company. I cannot begin to express how satisfied we were with Plumbers Direct. We had a blocked sewer line and after the problem was corrected, I suggested to Peter that maybe the sewer lines should be replaced because they were old, he advised that they were old but in good condition and it would be an expensive unnecessary repair! Peter could have easily talked me into doing something that was not necessary, but he did not! Peter and his crew are honest and hardworking. If you have plumbing issues please do yourself a favour and call Peter at Plumbers Direct!

From my very first call with Peter, I could tell he was knowledgeable and honest. We had a sewer back up that ended up being at the fault of my neighbors construction. It was Plumbers Direct that realized what was done and pinpointed the problem. Peter followed up with us on his own accord and consulted for 3 days straight on how to proceed with the plumbing company that caused the blockage. After the company came out and fixed the problem at no cost to us, Peter even came back to inspect with his camera to ensure the issue was fixed. I recommend Plumbers Direct 1000% and will never use another plumber company again! Thank you Peter!

Peter was great from the first call....came by to give us a quote and the work got underway a few days later. The two men who came to do the work were also great...did good work, cleaned up nicely afterwards and were also friendly.

Came by after hours and fixed my flood in my basement with his snake. No charge for after hours Showed up in 45 min

Peter and his crew were awesome in their response time when we had the emergency. He called me back within a half hour (at 10 pm at night). We had quotes from several plumbers for the work and chose Plumbers Direct because we felt most comfortable with Peter and his team based on their knowledge, expertise and transparent quoting. Peter explained everything clearly, and as promised the work was done quickly and efficiently, and with care (we had just put in a new garden where they had to dig). In a stressful situation, where we had to act fast we felt confident Plumbers Direct would do the best job and we were not disappointed. 100% would recommend them and use them again. Thanks guys!