Plumbers Direct

Drain Services
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Reviews for Plumbers Direct

Average customer rating:
9.7 10 (89 reviews)

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Helena
Helena
2 reviews Toronto, ON
10/10

Sewer Back up, kitchen and bathroom renos

Had Plumbers Direct come out to fix a number of issues at my parents basement: sewer back up, new pipes, sinks and faucets in kitchen and bathrooms
Peter and his team were very professional, quick and efficient throughout the whole process
They took the time to explain everything clearly and were
 professional in coordinating their work with the other trades

We will continue using plumbers direct and will not hesitate to recommend them to any of my contacts

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Company Response

Thanks Helena for entrusting us with all your plumbing and drain needs over the years. Greatly appreciated.

lmayo
lmayo
1 review Toronto, ON
10/10

renovation of four bathrooms in our home in North York

Plumbers Direct was given the task of replacing and upgrading all our bathroom sinks and toilets in our four bedroom home in North York. Peter and his crew from Plumbers Direct were very prompt, organized and his work was top notch. They did the job exactly to our expectations. We have used Peter from Plumbers Direct countless times and every time we have received consistent excellent results. This is a company that I would have no hesitation recommending to any one that needs an excellent plumbing crew. It is rare to find a company where the staff is personable and that you trust and feel valued. Plumbers Direct is certainly that company.

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Company Response

Thanks for the review and for letting us be your go to plumbing company. We value and appreciate your business.

Wayne
Wayne
1 review Vaughan, ON
10/10

Bathroom reno

Did all the plumbing in the new washroom. In stalled new tub. Work is amazing, on time and great to work with.
I would recommend Plumbers Direct in a minute.

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Company Response

Thanks for your continued business over the years Wayne.

Claudine in Old Toronto
Claudine in Old Toronto
2 reviews Toronto, ON
10/10

Plumbing Problem

I truly have never wanted to write a review more than I do for this company. I cannot begin to express how satisfied we were with Plumbers Direct. We had a blocked sewer line and after the problem was corrected, I suggested to Peter that maybe the sewer lines should be replaced because they were old, he advised that they were old but in good condition and it would be an expensive unnecessary repair! Peter could have easily talked me into doing something that was not necessary, but he did not! Peter and his crew are honest and hardworking. If you have plumbing issues please do yourself a favour and call Peter at Plumbers Direct!

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Company Response

Thanks for the review. Glad we could help.

Claudine in Old Toronto
Claudine in Old Toronto
2 reviews Toronto, ON
10/10

Sewer Back Up

From my very first call with Peter, I could tell he was knowledgeable and honest. We had a sewer back up that ended up being at the fault of my neighbors construction. It was Plumbers Direct that realized what was done and pinpointed the problem. Peter followed up with us on his own accord and consulted for 3 days straight on how to proceed with the plumbing company that caused the blockage. After the company came out and fixed the problem at no cost to us, Peter even came back to inspect with his camera to ensure the issue was fixed. I recommend Plumbers Direct 1000% and will never use another plumber company again! Thank you Peter!

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Company Response

Thanks for the kind review. We are glad that we were able to assist in a situation that was imposed upon you. We look forward to working with you in the future.
Thanks. Plumbers Direct

segaladam
segaladam
1 review Toronto, ON
10/10

Updating old lead bathroom pipes

Plumbers Direct
416 997 3063
Toronto
ON
M6S 5A4
CANADA

Peter was great from the first call....came by to give us a quote and the work got underway a few days later. The two men who came to do the work were also great...did good work, cleaned up nicely afterwards and were also friendly.

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Company Response

Thank you for the kind review and for letting us work with you on your project.

imagelibrarycanada
imagelibrarycanada
1 review Toronto, ON
10/10

Emergency plumbing

Came by after hours and fixed my flood in my basement with his snake. No charge for after hours Showed up in 45 min

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Company Response

Thanks for using our after hours emergency service crew. Glad we could help and that you were satisfied.

Sue
Sue
2 reviews Toronto, ON
10/10

Emergency sewer back up, installed new back water valve, sump pump and clean out

Peter and his crew were awesome in their response time when we had the emergency. He called me back within a half hour (at 10 pm at night). We had quotes from several plumbers for the work and chose Plumbers Direct because we felt most comfortable with Peter and his team based on their knowledge, expertise and transparent quoting. Peter explained everything clearly, and as promised the work was done quickly and efficiently, and with care (we had just put in a new garden where they had to dig). In a stressful situation, where we had to act fast we felt confident Plumbers Direct would do the best job and we were not disappointed. 100% would recommend them and use them again. Thanks guys!

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Company Response

Thanks Sue for choosing to use the services of Plumbers Direct. We are glad that you entrusted the job over to our care and that you are a happy customer. Sincerely, Peter

irisdaniela.yacob
irisdaniela.yacob
1 review Toronto, ON
10/10

Fixed plugged rinse

These are great. An emergency call to my cafe at my busy time of day , without any premium charges , greatly appreciated. I will continue to use Plumbers Direct and will definitely recommend them to my friends.
Thanks.

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Company Response

Thanks Iris for trusting your business plumbing needs to Plumbers Direct. We appreciate your business.

Heather W.  in Etobicoke
Heather W. in Etobicoke
1 review Toronto, ON
10/10

Faucet replacement

I called Plumbers Direct to have my kitchen faucet replaced. The service I received from Peter and his technicians was prompt, courteous and effective. I would recommend this company for any plumbing service, whether major or minor in scope.

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Company Response

Thanks Heather for the kind review. We are glad that we were able to have you satisfied by our staff. We aim to please.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Plumbers Direct

In business since 2000, we have established ourselves as leading and reliable providers of plumbing services to residential and commercial clients. We offer experienced, expert service - no plumbing job is beyond our range. We can take care of any plumbing issues you may have from routine upkeep to major emergency repairs.

When you need a plumber for emergency repairs, you may not be able to wait until morning, that's why we provide a 24/7 on-call service to help you keep your home or office comfortable. We can help by repairing and replacing leaking faucets, running toilets, water heaters, shower heads, broken water pipes, kitchen and bathroom sinks.
In addition, we offer complete plumbing and drain services, bathroom and kitchen remodeling, drain line inspections and pipe locating, and installation and repair of electric water heaters.

Whether you are a homeowner or business-owner in Toronto or the surrounding area, you can count on our professionals to provide personal attention to quality and unmatched service.

• 24 hour service
• No additional charge weekends or evenings
• Servicing the entire Greater Toronto Area
• 3 year parts and labour warranty
• Referral Program

CATEGORIES
Drain Services, Plumbing, and Drainage Contractors
PRODUCTS
Bradford White Hot Water Tanks
SERVICES
Sinks & Drains, Faucets, Hot Water Heaters, Pipe Refits & Upgrades, Waterproofing, Home Renovations, Drain Services, Drainage Contractor
BRANDS
Bradford White, Rheem, Grohe, American Standard, Moen,
SPECIALITIES
Tank-less Hot Water tanks, Radiant floor heating, Environmentally friendly & Energy Saving products
WEBSITE
http://www.plumbersdirect.ca/
YEAR ESTABLISHED
2000
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash, American Express,
LICENSES
City of Toronto P20579, Master Plumber
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Plumber
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
3 year warranty on supplied and installed products
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.