Barclay Restorations

Fire & Water Damage Restoration
Surrey BC V4N 4X5
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Reviews for Barclay Restorations

Average customer rating:
7.1 10 (15 reviews)

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Aleatha in Langley
Aleatha in Langley
0 reviews Langley Township, BC
0/10

Post flood renovation

I had the unfortunate situation of being stuck with Barclay Restorations. They were hired by my insurance company to complete a renovation after a flood. It took them a year to complete the repairs on a small basement. I have an 800 square foot suite that has 2 bedrooms. The kitchen needed a total overall and some minor carpet and drywall repairs in the other parts of the suite. A 2 month job, they dragged out for 12. Their employees caused nothing but grief for my family, but here's the list
-unplugged my freezer causing me to loose $300 of meat
-left my door open when coming in/out 4 times my dog ran forcing me come home from work to find her
-shabby repairs on drywall leaving tape lines, not applying mud or sanding
-when putting old kitchen cabinets back (after they said they were going to replace) they drilled holes through the counter tops because their screws were too long, leaving my finish result looking like trash
-instead of replacing bathroom vanity, they tried to put back old one that was smashed up from the demolition
-painters got paint all over my bedroom and bathroom curtains
-tried to tell me my hood vent for my stove was never connected and didn't want to hook it back up
-left shotty electrical wiring in my kitchen causing a short and my lights flicking off/on endlessly (I paid to replace)
-didn't replace light and outlet covers for my switched and plugs, had to buy and put in myself
-damaged curtain rods and coat racks and didn't replace I had to purchase and install myself.
-mismatched paint in my living room and instead of painting the whole wall tried to "blend" with the 6 year old paint that was existing
-didn't reconnect my fridge water lines properly on completion, almost causing another flood.
I was given endless promises from Shawn with dates and replacement products that never came to fruition.
Took him 8 weeks to replace the dishwasher that his plumber broke and tired to also say it was never working before the flood. Employee didn't even screw the dishwasher into place.

Approximate cost of services:
$12,345.00
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Phil in Burnaby
Phil in Burnaby
0 reviews Burnaby, BC
10/10

Honest business practice and great work

These guys fixed my unit at sovereign manor in burnaby and the prices are fair, was done quickly, organized, and extremely professional. I was being overcharged by Phoenix restoration and asked my adjuster for help and he helped me find this group with their ethical business practices. Thank you Barclay!

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Burnaby, BC
10/10

water damage

Barclay Restoration workman came to repair the water damage. They were very skilled and professional in their work.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Sandy in Toronto
Sandy in Toronto
1 review North Vancouver, BC
10/10

Floor replacement after water damage

We had a complicated situation with some damages covered by insurance and others privately. Barclay was professional, timely. The floor contractors and carpenter were excellent. I had all my many questions answered along the way so great communication. Thank you Barclay!

Approximate cost of services:
$25,000.00
1 of 1 people found this review helpful.
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Mary in New Westminster
Mary in New Westminster
0 reviews Port Moody, BC
10/10

Very Pleased

Ceiling damaged by dishwasher leak in apartment above mine. The gentleman from Barclay left it, when repaired, looking better than when my apartment was new.

The recommended floor company were also very good.

Approximate cost of services:
$20,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Mary, for taking the time to write us this lovely review. We are very pleased to hear you were happy with our teams service.

Private User
Private User
Private User reviews Surrey, BC
10/10

I would use Barclay again

Our basement flooded and our friend recommended Barlcays. They were professional, easy to deal with and completed the work on time. Subs were polite and courteous to our home and pets.

I would highly recommend them!

Approximate cost of services:
$55,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much for your positive review and recommendation to others. It is greatly appreciated and we are happy both you and your pets are back to pre-loss condition.

csverral
csverral
0 reviews Maple Ridge, BC
10/10

Great job all around

Great job all around from everyone at Barclay (both them and their subcontractors). Definitely went above and beyond to get our repairs and renos done, especially given the pandemic and supply shortages at the time.

Approximate cost of services:
$15,000.00
1 of 1 people found this review helpful.
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Belle26
Belle26
0 reviews Surrey, BC
10/10

Best experience in a negative situation!

Great experience from start to finish. Fantastic crew that were kind, knowledgeable and fun to have around in a negative situation! Speedy response,. Thoroughly went through to make sure all flood areas were found. Seamless process! Highly recommended! Thanks Barclay!

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Surrey, BC
10/10

Basement Flood

Had a basement flood earlier this year ( April )
Started my claim. Received a phone call very quickly by a Barclay rep. The guys where there within an hour and a half to install fans, and started removing my laminate flooring. They were nice, quick, and went the extra mile in regard to setting up poly, and other site protection. They were patient with my questions, and very calm.

Approximate cost of services:
$0.00
2 of 2 people found this review helpful.
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Private User
Private User
Private User reviews Delta, BC
10/10

Water Damage

Barclay staff were professional, helpful and courteous in dealing with our flood damaged house from start to finish. They were efficient, showed up when they said they would and the workmanship was awesome. Our place

Approximate cost of services:
$4,100.00
1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Barclay Restorations

Established in 1971, we are the longest running insurance restoration company, servicing the Greater Vancouver area. We pride ourselves on offering full-service restoration services for water, wind, fire, abatement and trauma. Our professional team is highly accredited through IICRC. Open 24 hours a day, 7 days a week! Restoring What ...
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