I happened on Furnace King by chance since they are Home Depot’s designated contractor. I was a bit uneasy because I hadn’t heard of them before but after checking their online reviews I felt a lot better. I was also pretty sure that Home Depot would only partner with quality installers.
Any remaining uneasiness completely disappeared when I met Sandip, Furnace King’s system designer extraordinaire! Sandip is super qualified and very knowledgeable in his craft. He took the time to explain the system options and the various rebate programs available to me. After we agreed on the options Sandip was able to schedule the work within a week or so.
The installation team was exceptional, their installation was clean and neat and, except for a new furnace and air conditioner, there was no sign that they had even been in our house.
Shortly after the install team left another Furnace King employee, Brian, arrived to certify the installation and fine-tune some of the parameters.
As it turned out there were some issues with the equipment that was installed but Sandip assured that Furnace King would take of them. They did just that by completely replacing parts of the system and even upgrading in the process. The second install team was the same as the first, professional, knowledgeable and was careful not to leave any mess behind.
Our system performs very well and I have no hesitation in recommending Furnace King to anyone who is looking for a quality product and, perhaps more important, a great installation. I’m sure you will find that Sandip and the crew exceed your expectations.
- Company Response
Thank you for your review Jim. I am so happy to hear pleased you have been with Brian, Sandip and the rest of the team in replacing your furnace and air conditioner. Your recommendation means a lot to us, and we promise to live up to your high expectations. We look forward to keeping you as happy as day one for many years to come. Thank you for choosing Furnace King! Sincerely, Anthony Damiani