Bought a stucco house in February that had some stucco damage to deck pillars (cracked, water damaged) and the stucco in other areas had a lot of staining in some areas. Rather than restucco those pillars, Richard had suggested to go with a stone product that would be more weather resistant and to repaint the house with an elastomeric paint for better weather resistance. While we were waiting in the queue for painting we encountered a few surprises that were not caught on our purchase home inspection such as improperly caulked windows which exposed two acute on chronic leaks. These leaks required us to drop our queue for paint while removing stucco to fix damaged elements from window leaks. It was a stressful summer for us dealing with the water damage issue but we appreciated Richard's patience (and his other subcontractor's patience) while we dealt with the water repair (done by another company). Richard sent over a stucco repair guy to fix the stucco that was removed in order to fix water damaged areas (Marcel & Pete). Marcel/Pete were real artisans with stucco and their experience impressed. Once the stucco repairs were complete, we were quickly re-accomodated for paint. Richard's paint crew (Jose) were impeccable and extremely hard working (one of the hardest working contractors we had all summer). We were really happy with the final result. Khalid did our stonework and he was exceptionally skilled. Simon from Basco windows was an exceptional guy to work with. He saved us thousands by evaluating the windows and recommended to fix the cladding and caulk. Mike from MCI did a really great job on the deck eves and he was also very patient while waiting for repair crews to finish. The only minor glitch of the entire process was that we wanted a recommendation for a general contractor for vinyl decking/water damage repair but it didn't pan out as his guy was pretty swamped at the time. However we were able to make alternative arrangements that worked out.
In summary, everything was delivered on as promised and there were zero requests from any of his contractors for deposits up front (Marcel said this was amateurish which gave me a good chuckle). All his contractors were exceptional, required zero supervision, and all did the job above industry standard in my opinion. The work sites were left clean and the billing was crystal clear. Before and after pics included.
- Company Response
Stucco Painting / Stone Work / Stucco Repair / Eaves and Fascia / Window Repair... the works...
I mean what can I say about this one. I mean I could write a book at everything we went through with this home (April - July - constant renovation). Long story short. Everything got done, and got done right, one trade after another. I want to thank you for everything you said. We appreciate your business. Call me if you need anything in the future, this home was our pleasure. All our trades thank-you.