Woke up. Furnace not working. Checked HomeStars. Took a shot and called Aire Max. He showed up (end up) same day. Had a look. Noticed furnace was two stage which means complicated ... and more expensive to fix. Didn't have the part on him he needed because furnace is unusual (two stage). Came back at time he said he would next morning. Put part on. Didn't work. Based on this learning, ran more diagnostics. Suspected it was motherboard malfunctioning from water damage (longer story). Had to go get that part and warned me in advance of cost and that it was non-refundable even if it didn't work. Came back next day time he said he would. Installed it. Furnace worked. Took back first part he bought so I didn't have to pay for it. Hard to tell if I was charged for each visit as invoice is all one lump sum ... but I don't think I was based on what he quoted me quickly on spot for motherboard.
Max did his best to explain what he was doing at each stage and what problem was and how I could prevent in future.
In short, I will more than likely call Aire Max to service my AC and furnace in future. Seems pretty honest.
- Approximate cost of services:
- $730.00
- Company Response
Thank you for taking your time to write a review, hope in future we serve you again.