HomeStars  >  Floor Retailers in Abbotsford  >  Diverse Flooring
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93%
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Reviews for Diverse Flooring

Average customer rating:
9.4 10 (86 reviews)

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Amanda Lennie  in Maple Ridge
1 review Maple Ridge, BC
10/10

Absolutely the best customer service by far!
Thanks Shawn Farina for recommending the perfect flooring for our new "old" home. They went above and beyond to fit us in for installation before we moved in. We are so happy!!! I give this company 10/10 because they are experts at recommending the type of floor/carpet that fits your lifestyle/needs, any company can sell you floors but they are exceptional!

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Alicia in Maple Ridge
1 review Maple Ridge, BC
10/10

I purchased laminate flooring from Diverse Flooring for my townhome. It took a while for me to decide what colour I wanted, but Todd and Shawn were very patient and took the time to show me different types, styles and colour. In the end I chose the Harbor Grey Oak and it looks amazing!!! Thank you Diverse flooring!!

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Di & Steve in Maple Ridge
1 review Maple Ridge, BC
10/10

We highly recommend Diverse Flooring! They were professional, helpful, quick and communicated excellent. We had specific timing issues and they were able to accomodate. Shawn was great to deal with and Kevin the installer was fantastic! A pro! WE will definately use again and refer our friends and family to them for sure. Very happy with overall experience 10 out of 10!

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Company Response

Good evening Dianne and Steve,

Thank you for choosing Diverse Flooring for your flooring renovation and for taking time from your busy schedule to provide such kind words for our team. We trust you will be happy with your new Kronotex German laminate for many years to come. Should you have any questions or concerns please do not hesitate to call or email anytime, and we will be more then happy to address them for you.

Again thank you from the Team at Diverse Flooring
Sincerely Todd & Shawn

Kim & Lyle in Pitt Meadows
1 review Pitt Meadows, BC
10/10

We cannot say enough good things about Diverse Flooring and the job they did from beginning to end. Darrell was amazing and very helpful and he suggested a laminate color that we went with and are so glad we did. He also suggested doing the kitchen (meant ripping out all the tile) and we finally agreed with him and again are sooo happy we did. Thanks Darrell for your expert opinions. A huge thanks to Ziggy the installer as he did an amazing job in very short time. It was all alot of work but is very rewarding seeing it all done. Thanks again Diverse.

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Nicole Hadden in Maple Ridge
1 review Maple Ridge, BC
10/10

I am repeat customer and I would never go anywhere else. Todd is super knowledgeable and Denny was helpful and very flexible. Brian and AJ are fantastic and it was fabulous having them in our home. Thank you so much!!! I will be singing your praises all over town.

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Company Response

Good day Nicole,

Let me start off by thanking you for your continued support, further we very much appreciate you taking time from your busy schedule to provide such kind words of praise for our team at Diverse Flooring. We hope you will enjoy your new flooring and should you ever have any questions or concerns please do not hesitate to call, email or simply stop by the store and we will be more then happy to assist you.

Sincerely Todd, Shawn Farina and the team at Diverse Flooring.

JuliaYe in Surrey
1 review Surrey, BC
10/10

Brian and AJ come to our house to remove old carpet and move furnish and Piano, and install new carpet just before Thanksgiving day. We Very Appreciated for their professional skills and made every detail to be perfect. Especially Brian has 30 years' experience of Carpet installation, His Efforts, skills and customer service are well recognized by us. Many Thanks!

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Company Response

Good day Julia,

Thank you for choosing Team Diverse Flooring for you carpet project. I am glad that we were able to meet all your requirements, the service from our sales /design team to assist you with product selection, to our installation team. Once again thank you for your support this is very much appreciated. Should you have any questions, concerns or require any assistance please do not hesitate to call, email or simply stop by the store anytime.

Sincerely Todd Shawn Farina and the Team at Diverse Flooring

Carol in Vancouver
1 review Vancouver, BC
10/10

The team at Diverse Flooring are great at what they do. I was replacing a poorly installed engineered hardwood floor in a condo. Shawn noticed right away that the original floor wasn't flat. Despite the extra expense and time to get it fixed, they still finished the job on time. Their work is top quality. Not only does the new engineered hardwood floor look fantastic, but it feels much better too. I would highly recommend Diverse Flooring.

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Company Response

Good day Carol

First off thank you for trusting Diverse Flooring with your new engineered hardwood flooring project. As you are aware it is so important to have the floor with in manufacturers requirements in order to have a proper installation and warranty on both material and labour. It takes a little longer to do it right and may add expense, but in the long run the floor will look, feel and preform properly and have much more longevity. I am glad we were able to accomplish this for you and that you now have a beautiful new floor that you will enjoy for years to come. Further thank you for taking the time to provide Team Diverse with such kind words. Should you have any questions, or concerns please do not hesitate to call, email or stop by the store anytime and we will be more then happy to assist you.

Sincerely Todd, Shawn Farina and Team Diverse

AliciaJ in Port Moody
1 review Port Moody, BC
8/10

Excellent service both at the store when picking out the flooring and on installation as well! Very happy with the new floors and will definitely return to Diverse when we are ready to replace our upper level floors!

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Company Response

Good day Alicia,

Thank you for providing Diverse Flooring with the opportunity to look after your flooring project, and we are happy that you are pleased with the end result. I hope you enjoy your new Beaulieu Expedition vinyl plank. Further we very much appreciate you taking the time to provide Team Diverse with such a kind review. Should you have any questions or concerns or require further assistance please do not hesitate to call or email anytime.

Once again thank you from the team at Diverse Flooring
Sincerely Todd & Shawn Farina

Sandra H in Maple Ridge
1 review Maple Ridge, BC
8/10

Brian and AJ did an excellent job of installing our new vinyl planking floors. After an inconvenient mixup with Diverse Flooring, Brian and AJ were incredibly accommodating in changing their schedules to get the work done. Brian worked very long days, and gave up time on the long weekend to make sure everything was done for us. And he made sure it was done very well. We are extremely happy with the beautiful job they did in our home.

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Company Response

Good day Sandra,

Thank you for taking the time to provide your review. We are happy that you are satisfied with the with the supply and installation of your new flooring. Thank you for your understanding with the scheduling, our contractor had been scheduled and work orders had been sent to him in advance. Unfortunately he some how double booked himself. But being the stand up fella that he is he made it right. Again we are happy that you are pleased and should you require any further assistance with your purchase, have any questions or concerns please do not hesitate to call or email at anytime.

Sincerely Todd, Shawn Farina & Team Diverse

HomeStars in Toronto
1 review Port Coquitlam, BC
10/10

Excellent service from Shawn and Brian and AJ the installers, they seemed very good at their job , we love the floor.
Will definitely go back when I redo my carpet upstairs..

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Company Response

Thank you for first off choosing Team diverse Flooring and second for taking time away from your busy schedule to provide this great review of the service received by Shawn and by our installation crew. We are happy when our client's are happy. Should you ever have any questions or concerns about your investment in your home please do not hesitate to call or email anytime, we will be more then happy to assist you.

Sincerely Todd & Shawn Farina

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Diverse Flooring

Welcome to Diverse Flooring ®

From the moment you enter through our doors, our experts strive to make you feel comfortable and confident that you have come into a flooring store that will look after all your flooring needs and concerns.

A family run business, Diverse Flooring ®'s goal is to ensure exemplary customer service and ultimately your complete satisfaction. We have carefully chosen our suppliers to ensure superior quality, value and peace of mind for our customers.

Whether your project is a small bathroom, your entire home or a larger commercial project our flooring specialists are here to help you.

Thank you for taking the time to stop by

Sincerely Todd & Shawn Farina

CATEGORIES
Floor Retailers, Carpet & Rug Retailers, Carpet Installers, Tile & Stone Retailers, Floor Laying & Refinishing, Interior Design, and Interior Decorators
PRODUCTS
Carpet, Carpet Tile, Area Rugs, Rugs, Laminate, Vinyl, Vinyl Plank, Luxury Vinyl Tile, Commercial Tile, Engineered Hardwood, Solid Hardwood, Porcelain Tile, Ceramic Tile, Mosaic Tile, Backsplash Tile, Natural Stone, Cork, Cabinets, Countertops.
SERVICES
Floor Coverings & Installation, Tile Sales, Moldings, Flooring Retail, Vinyl Flooring, Floor Materials, Carpet & Rug Dealers, Bathtubs, Hardwood Floor Contractors, Tile-Ceramic-Contractors & Dealers, Carpet Installation, Floor Laying, Refinishing & Resurfacing
BRANDS
Mohawk, Shaw, Beaulieu Canada, Kraus, Tarkett, Mannington, Armstrong, Congoleum, Vintage Hardwood, Urbanfloor-Hydepark, Eckowood, Ames Tile and Stone, Balterio, Kronotex, Uniboard Canada, Bearlock, Preverco.
SPECIALITIES
Residential and Commercial Flooring, Property Management, Real-estate, Developers, Designers, Builders, Trades.
WEBSITE
http://diverseflooring.ca
YEAR ESTABLISHED
2013
NUMBER OF EMPLOYEES
6
RETURN POLICY
30 days- see store for more details
PAYMENT METHOD
Cheque, Visa, Mastercard, American Express, Debit, Cash, Terms, Financing Oac
MEMBERSHIPS
Acredited member of the BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 Year Labour Warrranty- See store for details
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