Diverse Flooring

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93%

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Reviews by rating (past 12 months)

Reviews for Diverse Flooring

Average customer rating:
9.4 10 (90 reviews)

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Anne in Maple Ridge
Anne in Maple Ridge
1 review Maple Ridge, BC
10/10

Excellent service

Excellent hardwood installation completed prior to moving into my new place. Could t have been any smoother. Expert knowledge. Expert installation. Very fast response to any questions or concerns. Diverse even arranged for my gas stove to be disconnected professionally.

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Company Response

Good day Anne

Thank you for your kind words and for selecting our team at Diverse Flooring to assist you with your new engineered hardwood project. It was a pleasure working with you and we are glad we were able to meet and exceed your expectations. Should you have any questions please do not hesitate to call, email or simply stop by the store and we would be more than happy to take care of you.

Sincerely Todd & Shawn Farina

d.durant
d.durant
1 review Langley, BC
10/10

Living room , dining room , entrance hallway

Level living room floor , install Mohawk laminate in living room , dining room and hallway. Build two stairs , one from living room to hallway and one from dining room to living room

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Company Response

Good day Dave,

Thank you for trusting Team Diverse Flooring with your new waterproof laminate purchase, we hope you will enjoy your new Revwood Plus for many years to come. Should you have any questions or concerns please do not hesitate to call, email or simply stop by the store and we will be more than happy to help. Further we would like to thank you for taking the time to provide us with your review.

Sincerely
Todd, Shawn and the Team at Diverse Flooring

Clearbrook
Clearbrook
1 review Surrey, BC
8/10

New floors

Diverse Flooring had the product I was looking for, and at very competitive prices,.. Shawn sent over a different installer Sam & Allen, not only are they hard working they are competent and completely trust worthy. I would definitely recommend diverse flooring and highly recommend Sam & Allen to do the install.
Thank you !

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Company Response

Good day Ronald

Thank you for choosing Diverse Flooring and trusting us with your flooring project. We also appreciate you taking time from your busy schedule to provide us with your feedback. We trust you will enjoy your new engineered hardwood for many years to come, and should you have any questions or concerns please do not hesitate to contact us directly and we will be more than happy to assist you. Take care

Sincerely the Team at Diverse Flooring

Private User
Private User
1 review Maple Ridge, BC
10/10

Rug replacement

We needed rug replacement done by a specific time and it was tight.
Not only did they meet it but were able to move it into a better time frame so that it done after the painters and final cleanup.
We have used them before and will keep using them again.
Our tenants were more than pleased with the work and the carpet!
Good job guys!

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Company Response

Good day

First off let me begin by thanking you for allowing us to service your flooring requirements again. We are happy that we were able to meet your expectations, and scheduling challenges once again. Further we very much appreciate you taking the time from your busy schedule to provide us with such kind words.

Thank you from the team at Diverse Flooring

Amanda Lennie  in Maple Ridge
Amanda Lennie in Maple Ridge
1 review Maple Ridge, BC
10/10

Great Customer Service

Absolutely the best customer service by far!
Thanks Shawn Farina for recommending the perfect flooring for our new "old" home. They went above and beyond to fit us in for installation before we moved in. We are so happy!!! I give this company 10/10 because they are experts at recommending the type of floor/carpet that fits your lifestyle/needs, any company can sell you floors but they are exceptional!

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Company Response

Hi Amanda,

Sorry we missed your review providing the team at Diverse Flooring with such kind words, thank you. We are happy that you are pleased with your new Luxury vinyl plank, and Mohawk Smartstrand carpet. We hope that your family will enjoy your new family home and enjoy the new flooring for years to come. Should you ever have any questions or concerns please do not hesitate to call, email, text, or simply stop by the store and we will be more than happy to assist you. Thanks for putting your trust with Team Diverse Flooring for your project.

From all of us at Team Diverse

Alicia in Maple Ridge
Alicia in Maple Ridge
1 review Maple Ridge, BC
10/10

Quality product

I purchased laminate flooring from Diverse Flooring for my townhome. It took a while for me to decide what colour I wanted, but Todd and Shawn were very patient and took the time to show me different types, styles and colour. In the end I chose the Harbor Grey Oak and it looks amazing!!! Thank you Diverse flooring!!

Review has 1 previous version
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Company Response

Hi Alecia,

Oops seems we missed your review we appreciate the time you have taken to provide such kind words. Our team is happy that you placed your trust with Diverse Flooring and that you are happy with Kronotex German Laminate. Should you ever have any questions or concerns regarding your laminate please do not hesitate to contact us and we will be more than happy to help. Until next time enjoy and take care.

From all of us at Team Diverse Flooring

Di & Steve in Maple Ridge
Di & Steve in Maple Ridge
1 review Maple Ridge, BC
10/10

new laminate flooring in living room and dining room

We highly recommend Diverse Flooring! They were professional, helpful, quick and communicated excellent. We had specific timing issues and they were able to accomodate. Shawn was great to deal with and Kevin the installer was fantastic! A pro! WE will definately use again and refer our friends and family to them for sure. Very happy with overall experience 10 out of 10!

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Company Response

Good evening Dianne and Steve,

Thank you for choosing Diverse Flooring for your flooring renovation and for taking time from your busy schedule to provide such kind words for our team. We trust you will be happy with your new Kronotex German laminate for many years to come. Should you have any questions or concerns please do not hesitate to call or email anytime, and we will be more then happy to address them for you.

Again thank you from the Team at Diverse Flooring
Sincerely Todd & Shawn

Kim & Lyle in Pitt Meadows
Kim & Lyle in Pitt Meadows
1 review Pitt Meadows, BC
10/10

Tile & Carpet Replacement

We cannot say enough good things about Diverse Flooring and the job they did from beginning to end. Darrell was amazing and very helpful and he suggested a laminate color that we went with and are so glad we did. He also suggested doing the kitchen (meant ripping out all the tile) and we finally agreed with him and again are sooo happy we did. Thanks Darrell for your expert opinions. A huge thanks to Ziggy the installer as he did an amazing job in very short time. It was all alot of work but is very rewarding seeing it all done. Thanks again Diverse.

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Company Response

Good day Kim and Lyle,

My bad for not responding sooner this is not the norm when a client takes time from their busy schedule to provide feedback on our service, so my apologies and we thank you. Further we very much appreciate you placing your trust with the team at Diverse Flooring for your flooring project and we are glad that you are happy with the service from our sales and installation team. Should you ever have any questions or concerns please do not hesitate to contact us and we will be more than happy to assist you once again.

From all of us at Team Diverse

Nicole Hadden in Maple Ridge
Nicole Hadden in Maple Ridge
1 review Maple Ridge, BC
10/10

AMAZING!!!!!!!

I am repeat customer and I would never go anywhere else. Todd is super knowledgeable and Denny was helpful and very flexible. Brian and AJ are fantastic and it was fabulous having them in our home. Thank you so much!!! I will be singing your praises all over town.

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Company Response

Good day Nicole,

Let me start off by thanking you for your continued support, further we very much appreciate you taking time from your busy schedule to provide such kind words of praise for our team at Diverse Flooring. We hope you will enjoy your new flooring and should you ever have any questions or concerns please do not hesitate to call, email or simply stop by the store and we will be more then happy to assist you.

Sincerely Todd, Shawn Farina and the team at Diverse Flooring.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Diverse Flooring

Welcome to Diverse Flooring ®

From the moment you enter through our doors, our experts strive to make you feel comfortable and confident that you have come into a flooring store that will look after all your flooring needs and concerns.

A family run business, Diverse Flooring ®'s goal is to ensure exemplary customer service and ultimately your complete satisfaction. We have carefully chosen our suppliers to ensure superior quality, value and peace of mind for our customers.

Whether your project is a small bathroom, your entire home or a larger commercial project our flooring specialists are here to help you.

Thank you for taking the time to stop by

Sincerely Todd & Shawn Farina

CATEGORIES
Floor Retailers, Carpet & Rug Retailers, Carpet Installers, Floor Laying & Refinishing, Interior Design, and Interior Decorators
PRODUCTS
Carpet, Carpet Tile, Area Rugs, Rugs, Laminate, Vinyl, Vinyl Plank, Luxury Vinyl Tile, Commercial Tile, Engineered Hardwood, Solid Hardwood, Porcelain Tile, Ceramic Tile, Mosaic Tile, Backsplash Tile, Natural Stone, Cork, Cabinets, Countertops.
SERVICES
Floor Coverings & Installation, Tile Sales, Moldings, Flooring Retail, Vinyl Flooring, Floor Materials, Carpet & Rug Dealers, Bathtubs, Hardwood Floor Contractors, Tile-Ceramic-Contractors & Dealers, Carpet Installation, Floor Laying, Refinishing & Resurfacing
BRANDS
Mohawk, Shaw, Beaulieu Canada, Kraus, Tarkett, Mannington, Armstrong, Congoleum, Vintage Hardwood, Urbanfloor-Hydepark, Eckowood, Ames Tile and Stone, Balterio, Kronotex, Uniboard Canada, Bearlock, Preverco.
SPECIALITIES
Residential and Commercial Flooring, Property Management, Real-estate, Developers, Designers, Builders, Trades.
WEBSITE
http://diverseflooring.ca
YEAR ESTABLISHED
2004
NUMBER OF EMPLOYEES
6
RETURN POLICY
30 days- see store for more details
PAYMENT METHOD
Cheque, Visa, Mastercard, American Express, Debit, Cash, Terms, Financing Oac
MEMBERSHIPS
Acredited member of the BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
2 Year Labour Warrranty- See store for details
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