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HomeStars  >  Water Filtration & Purification in Ottawa  >  Rainsoft Of Ottawa -Eternally Pure Water Systems
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Reviews for Rainsoft Of Ottawa -Eternally Pure Water Systems

Average customer rating:
9.9 10 (68 reviews)

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Mikhail in Orleans
Mikhail in Orleans
1 review Ottawa, ON
10/10

Well water treatment system installation

Great people, great service and great product. We just moved in to our new home and had issues with our well water. We chose Rainsoft because of all the great reviews and recommendations online. Martin, owner of the Ottawa distribution company, was the person who came out to test our water. He was friendly, knowledgeable and professional. It’s great to see business owners getting involved at the working level and connecting with their customers. He provided us with information regarding the Rainsoft water treatment system. He tested our water, advised us of our issues and provided recommendations for addressing the issues. The costs of the units (including labour) were reasonable, and he never tried to up sell us for additional units. Deciding to go with Rainsoft on the spot, the units were installed the next day. Dave who installed the units was friendly and professional. He ran us through on how the units work and answered all our questions. When few adjustments were needed, Martin was easy to reach via email and responded very promptly. They were very accommodating to our schedule, and Dave even came for the follow up during his day off. I never experienced such great service and would highly recommend Rainsoft of Ottawa to anyone who needs water treatment and softener system.

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Company Response

Thank-you so much Mikhail! To spend this amazing amount of time on a review makes us all feel great at RainSoft Ottawa. We pride ourselves on getting the right equipment in place and nothing more. Your family was very accommodating and a pleasure to work with. We look forward to being here in the future should you need us.

Sincerely,

Martin Barrett

Roula in Ottawa
Roula in Ottawa
1 review Ottawa, ON
10/10

Water Softener and Reverse Osmosis system

We had excellent service from start to finish. Quick and competent sales and installation team. The system has made a big difference immediately. Really enjoying the soft water for washing and the purified water for drinking. Glad we found this company, wish we could have done it sooner.

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Company Response

Hi Roula

You and Martin ( great name ;) ) were a pleasure to work with and very pleased you enjoy the benefits!!

We hear that a lot about wishing the Water Systems had been installed earlier but better late than never.

I'm sure that Reverse Osmosis will give you better coffee than the great coffee you had before.

Thank you for the business..

Sincerely,

Martin

Beth Gordon in Ottawa
Beth Gordon in Ottawa
1 review Ottawa, ON
10/10

System and follw-up service

Since our Rainsoft water system installation a year ago, we have enjoyed excellent water quality. We have a deep well in Richmond but had to buy bottled drinking water since moving here in 2003 due to lots of iron in our ground water. Now our drinking water coming out of our own tap is refreshing and delicious (if you can describe water that way).
As promised, Martin Barrett contacted us one year after installation to check and replace our system filters. We are so very thankful to Martin and his team for their professional and friendly service.

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Company Response

Our pleasure Beth! Always nice to hear we are making a difference in people's water quality. So glad you appreciate the follow up call we provide to stay on top of maintenance.
Thank-you for taking the time to let the world know your opinion of RainSoft Water.

Sincerely,

Martin

Mary, Woodlawn, Ontario in Ottawa
Mary, Woodlawn, Ontario in Ottawa
1 review Ottawa, ON
10/10

Oxytech Water Treatment Filter system

I have been a client of Rainsoft since 2010 when we purchased their water softener system. The improvements to our water quality and water pressure were immediate, and continues to this day. This past February (2017) I purchased the Oxytech Water Treatment Filter system, mainly due to elevated levels of Iron that have developed over the years, which is common with changes to well water. Simply put, it is making a wonderful difference. The water in toilet tank that had turned a murky brown is clear and I'm able to remove much of the staining to the sides of the tank that I thought was permanent.
A huge thank you to Martin for all of your advice, patience and ongoing follow-up. And to Dave, who installed both systems and continues to provide excellent service.

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Company Response

Hi Mary

So glad you are happy with RainSoft Ottawa Water and our products. Repeat customers like you are the back bone of our dealership. The OxyTech Iron and sulphur system will give you years of chemical free easy operation. Thank you for taking the time and letting us how happy you are!

Sincerely,

Martin Barrett

Andrew MacNeill from Ottawa
Andrew MacNeill from Ottawa
2 reviews Ottawa, ON
10/10

Water Softener Service

Water softeners are like air conditioning. Once you've had it, you can't live without it.

Our old water softener had stopped working and we knew it likely had to be replaced. Within a day of calling, Rainsoft had a technician ready to check it out. Dave was even early and waiting for me as I arrived home. He was super friendly and didn't waste any time. He showed me exactly what was wrong with the current motor. He was back the next day ready to install the new one. We had some concerns about location as the old one had been difficult to access and he ensured the new unit was easier.

The speed and efficiency of the entire process was great!

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Company Response

Hi Mr MacNeill

Dave is a great employee and cares about performing quality work. As the owner reading feedbacks like this, is one of the best parts of my job. We try hard to be a step above our competition, by being efficient and on time. No doubt your new RainSoft water softener will bring you a lifetime of clean soft water.

Sincerely,

Martin Barrett

Maureen in Ottawa
Maureen in Ottawa
1 review Ottawa, ON
10/10

Reverse Osmosis Filter

When researching where to purchase our reverse osmosis filter, it was clear that Rainsoft of Ottawa was first choice; we met Martin personally and not only was he professional in addressing our questions, he customized the system to meet a specific requirement; the installation was done quickly and we are now enjoying the system every day; a seasoned, technically proficient and service oriented company, highly recommend!

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Company Response

It was a pleasure getting to know you and Richard. Both of your knowledge of water was very impressive! So happy you are enjoying your cleaned up city water thru your RainSoft RO.

Roger in Orleans
Roger in Orleans
1 review Ottawa, ON
10/10

Rainsoft reverse osmosis.

We purchased a Rainsoft water softener and reverse osmosis system in 2003. The system is still performing great and has never needed a repair.

I had a similar system in my previous home in the country and I was impressed on how it could totally remove sulfur and sediments from my well water.

I would not hesitate to recommend Eternally Pure Water Systems because they really deliver on their promise of fresh water.

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Company Response

Thank you Roger for the kind words. So happy we can provide you and your family with clean, safe water. The fact you have used RainSoft Water Systems on both well and city water speaks to the trust you have given us. Looking forward to working with you in the future for all your water needs!

Martin

Daniel in Ottawa
Daniel in Ottawa
1 review Wakefield, QC
10/10

Only the best in service and water treament

We first installed a water softener and reverse osmosis system for our home. Wow the service and the difference in our water was amazing.we where so impressed we referred rainsoft to my parents who live on a farm. They are extatic about the quality of the water and the outstanding service was very professional. We then decided to give rainsoft a shot at one of our restaurants as we own 2 pizzerias. Mjmd luigi pizza in Chelsea Qc. And again as usual Martin Barrett of Eternally pure water systems did not disappoint, fast service always professional. At this point it is only a matter of time before both of our restaurants have rainsoft installed. We not only have the best water in town we are saving tons of money as well, not to mention that our customers are enjoying even more there pizza experience. Thank you Rainsoft and Especially Mr.Martin Barrett for bringing Rainsoft into our lives.

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Company Response

Thank you so much Dan for the kind feedback. We aim high here at RainSoft Ottawa Water and I'm glad you and your family are fully satisfied! It's been great to solve the water issues at three different locations all being varied. From bacteria to iron and from hardness to salt.
Again from all of us here much success with the pizza restaurants and all the best for 2016.

Sincerely,

Martin

Dan Schulz from Clarence Rockland
Dan Schulz from Clarence Rockland
1 review Clarence-Rockland, ON
10/10

Water filtering system & Reverse Osmosis

Since purchasing the Rainsoft Water System, our water has been improved so much that we're able to save $$$ on extra grocery items as soap, shampoo, concentrated juices. We had problems with our water when we moved in and found RainSoft at the Home & Garden show and got Martin to explain what is required. Dave came to install our system and maintain it when ever there is an issue... There's only been a few! If something that could be easily done over the phone, Dave was kind enough to show us a few tricks to check our system. Any main issues, Dave was here on the spot and had our system up and running in no time. Very professional and explaining details of the system. After our water system was installed and running, we got a Reverse Osmosis system installed to give us pure water from the tap. Dave showed us the first time how to change the filters in the system and we're now able to manage it ourselves, but only require to replace the two filters every year and the main one every two years. Just call Martin and he'll have the filters ready for you to pick up. I have to say that without the RainSoft and Reverse Osmosis in our home, our water wasn't very nice!!! Now we feel better knowing that the system is doing what it's supposed to do and give us healthier water... Thank-you!!!!

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Company Response

Many thanks to one of our established clients, Dan, for such a positive and glowing assessment of the long term reliability of our Rainsoft water treatment systems. Dan, we also appreciate your comments on the consistently reliable service you receive from both Martin and Dave. We rely on our reputation for our in-depth product knowledge, prompt service and above all customer satisfaction. We know that you and your family will enjoy the delicious tasting Reverse Osmosis water and live a healthier lifestyle for many years to come.

Louise Gervais from Clarence Rockland
Louise Gervais from Clarence Rockland
1 review Clarence-Rockland, ON
10/10

Water treatment system

We bought a reverse osmosis system in May 2014 and we are totally satisfied with the quality of water that the system produces. The service is excellent and I would recommend this company to anybody anytime. Thank you Rainsoft for allowing us to drink pure water.

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Company Response

Great to hear from another new and very satisfied Ottawa area customer. Louise, we know that you and your family will be enjoying great tasting water from your Rainsoft Reverse Osmosis system for many years to come. The myriad of health benefits are worth mentioning as well. Thanks again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rainsoft Of Ottawa -Eternally Pure Water Systems

Serving Ottawa and the surrounding area with the only Water Filtration and Purification systems with a lifetime warranty. Reverse osmosis systems, water softeners and filtration systems to remove sulfur, iron and other unwanted materials from your drinking water.
We do free in home water testing and water analysis. We specialize in city water and well water treatment systems.

http://www.rainsoftofottawa.com

Rainsoft turns ordinary water into extraordinary water.

CATEGORIES
Water Filtration & Purification
PRODUCTS
Reverse osmosis systems, water softeners and filtration systems to remove sulfur, iron and other unwanted materials from your drinking water.
SERVICES
Water testing, system installations, Water Filtration and Purification Water filters, City Water, Well Water, Free Water testing
BRANDS
Rainsoft - the only one with a lifetime warranty
SPECIALITIES
City Water, Well Water, Sulphur, Iron, Hardness, Salt, Chemical, Fluoride, Chlorine, Bacteria
WEBSITE
http://www.rainsoftofottawa.com
YEAR ESTABLISHED
2000
NUMBER OF EMPLOYEES
3
RETURN POLICY
10 days
PAYMENT METHOD
Cash, Cheque or TD FInancing
LICENSES
plumber, NSF, CSA, UL, WQA
MEMBERSHIPS
Consumers' Choice, BNI, BBB
LIABILITY INSURANCE
Yes
DIPLOMAS
Chemical Engineering
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$200
BONDED
Yes
PROJECT RATE
n/a
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty1 year warranty on service
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.