Elite Appliance Service – Toronto

Appliance Repair
Toronto ON M6A 2X7
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Appliance Repair
Elite Appliance Service – Toronto
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88%

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Reviews by rating (past 12 months)

Reviews for Elite Appliance Service – Toronto

Average customer rating:
9.2 10 (1474 reviews)

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Dale from Thornhill
Dale from Thornhill
7 reviews Toronto, ON
3/10

Technician excellent - but company needs work

Re: work order 316926
I paid $379 for a dishwasher door and $135 to fix ice maker. I told the company that the dishwasher door spring had broken and could they bring this part so that I would only require one visit. They said yes but the technician did not have any parts when he arrived. Had to take off a half a day two times. Had to pay for two fuel surcharges on the first visit (a fuel surcharge for each appliance even though it was only one trip) and then another fuel surcharge for the second visit.

Approximate cost of services:
$379,135.00
1 of 1 people found this review helpful.
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Company Response

Good Morning Dale, I am very sorry to hear about the issues surrounding your service call, I have alerted upper management to look into this.

Private User
Private User
Private User reviews Toronto, ON
10/10

Great Service, Professional Techs

From the very first call, to the completed repair, everyone I spoke and dealt with was very friendly and presented themselves professionally.

I had an issue with my fridge and they knew exactly what was wrong, how to fix it, and came prepared to do so. One visit and they had my fridge fixed. Before finding Elite Appliance I had actually called other repair shops and left voicemails and none of them seemed to call me back. So happy this was so easy. Even if you phone in and there is a waiting time to speak with someone, they have a callback service. You don’t have to wait around on hold, they’ll call you back if you choose to use that feature!

Thanks guys. Two thumbs up!
Work Order Number :317927

Approximate cost of services:
$260.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Manoucher in Ajax
Manoucher in Ajax
1 review Toronto, ON
10/10

ticket 4146263100

ticket 4146263100, perfect service, amazing technician, recommend to every one. Elite Appliance Service provides amazing service. Try them you will be amazed. Very knowledgeable technician, polite, professional and efficient and on time

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided. Your responses are vital in helping Elite Appliance to provide an experience that meets the highest standards of excellence.

Adam in Woodbridge
Adam in Woodbridge
1 review Vaughan, ON
10/10

Great company and high quality service.

Elite Appliance provides amazing service. My door on my gas stove would not shut completely tight. I called them for service and they were extremely fast at coming to the house to look at the the door. Within a couple weeks the friendly service guy came back with the parts and fixed the door extremely fast. I highly recommend this company. My work order number is: 9406837532

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Susan
Susan
7 reviews Toronto, ON
10/10

work order number :PL90883403

My freezer door was scratched and elite was instructed to pesticide me a new door and to install. The service man was very patient, friendly, considerate and clean.
I will certainly call in elite again.

Approximate cost of services:
$0.00
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Company Response

Thank you very much, we appreciate your feedback. I will be sure to forward this to techs manager to see he his recognized for his efforts.

David in Toronto
David in Toronto
1 review Toronto, ON
9/10

Professional and reliable service

The brand new LG fridge with water dispenser was leaking. The technician, Melvin, showed up for the diagnosis visit and patiently waited 15 minutes for me while I was running late. Subsequent repair visit was also done and issue got resolved. Work order 315284

Approximate cost of services:
$0.00
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Company Response

Thank you very much, we appreciate your feedback. I will be sure to forward this to techs manager to see he his recognized for his efforts.

Private User
Private User
Private User reviews Toronto, ON
10/10

Dishwasher repair

Work order 317204. The latch on my dishwasher was failing. The repair technician from Elite arrived on time, with a new latch and replaced the old one quickly. He ran the dishwasher on different cycles several times to ensure it closed and operated correctly. Great job done quickly and well.

Approximate cost of services:
$300.00
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Company Response

Thank you very much, we appreciate your feedback. I will be sure to forward this to techs manager to see he his recognized for his efforts.

Private User
Private User
Private User reviews Toronto, ON
0/10

Samsung French Door Refrigerator

I purchased a Samsung Fridge from Lowes and the freezer door handle could not to connected to the door. I contacted Lowes and explained exactly what the problem was. The repair gentlemen arrived with a handle it was the door not the handle I had to wait and other fifteen days before they came with the door.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Hi There, sorry for the long wait. When we order doors from manufacturer's it can take some time. When a cosmetic part such as a door is received we our techs inspect it thoroughly to make sure there aren't any defects in the door from factory , or shipping.

Chiara in Mississauga
Chiara in Mississauga
1 review Mississauga, ON
10/10

repair

the order # 4146245507, the person who attended the service cal was polite and courteous, he explained to me in detail about the product and how to handle the situation for the next. job well done

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided. Your responses are vital in helping Elite Appliance to provide an experience that meets the highest standards of excellence.

Puntacana in Toronto
Puntacana in Toronto
1 review Toronto, ON
10/10

Great service

The technician from elite was very knowledgeable and courteous I would recommend elite anytime foe service. They kept their promise for the service date and time. Good job done on time

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Elite Appliance Service – Toronto

Elite Appliance has been servicing home owners, appliance manufacturers and property management firms in Ontario for over 21 years. A combination of expertise, passion and a sense for great customer care has led the company to grow from its initial 2 employees to well over 50 while expanding from our original location in Toronto to a second location in Oakville, a third in Ottawa and now our fourth location in London Ontario. Elite Appliance has rapidly become the #1 appliance repair service in the Ontario, earning itself multiple awards for excellence in service from multiple appliance manufacturers.

All our Technicians are all Factory trained and certified by all major appliance manufacturers to perform warranty and COD repairs, when choosing an appliance servicer, protect your valuable appliances and ensure the company you hire is authorized and trained by the manufacturer of your appliance. Working closely with appliance manufacturers we have become the Largest independent Servicer in Ontario and the Choice of Consumers when it comes to Appliance Repair. We have quickly built an outstanding reputation for our professionalism and honesty. Our mandate has always been the same: to deliver ELITE services at competitive prices, promptly and to our customers complete satisfaction.

CATEGORIES
Appliance Repair
PRODUCTS
Washers and dryers Refrigerators and stoves Dishwashers Microwaves
SERVICES
Appliance repair Appliance parts department Appliance repair service area in the GTA
BRANDS
Electrolux Frigidaire GE LG Electronics Samsung VIking Whirlpool Maytag General Electric
WEBSITE
http://www.eliteappliance.ca/en-ca/
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
56
PAYMENT METHOD
Cash, Visa and MasterCard
LICENSES
ODP, G2
MEMBERSHIPS
TSSA, United Servicers Assciation
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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