I was impressed with The Home Cleaning Team from the very beginning. When I first called Jacob he spent a good amount of time on the phone going over our cleaning priorities and experiences with previous cleaners. He made it clear that he wanted to address any issues we've had in the past so that he could make us satisfied with his service.
Setting up our first clean was easily done by text. The cleaner was punctual and very professional. I gave her a tour of the house and she was careful to ask about specific details and what our priorities were (e.g. do we want the inside of kitchen cabinets cleaned?). When she was finished, she took me around to show me what she had done and make sure that I was satisfied and nothing was missed before discussing payment.
She did a wonderful and thorough job! We are so happy with how clean our house is. This is definitely the best cleaning service we've had so far.
Later that day I received a follow up text from Jacob to see how everything went. It's clear that he really cares that his customers are satisfied.
Yes, this service cost more than other cleaning services we have used in the past. But, this is definitely a case of "you get what you pay for". I appreciate that Jacob is willing to work with you budget, and you can definitely ask the cleaners to focus on your high priority areas.
- Approximate cost of services:
- $125.00