Hello Roy,
We appreciate that you took the time to review the service you received from Omar and Mr. Electric. We take pride in making only agreements that we are willing, able and intend to keep. This includes keeping our customers informed about our electrician's arrival. We are pleased that Omar was able to resolve your problem efficiently. We look forward to working for you again in the future!

Hello Pamela,
Thank you for posting this review. We are pleased that you received timely and professional service and were kept well informed along the way. It is this customer focus that allows us to maximize our customer loyalty! Thank you for choosing Mr. Electric and we look forward to working for you again in the future!

We appreciate that you took the time to review the service you received from Mr. Electric. Our goal is to provide exceptional service from the time you call our office to when the electrician completes his work. We look forward to working for you again and hope that you'll recommend our service to others. Have a great day!

Hello Leslie,
Thank you for taking the time to review your experience with our electrician Adrian and Mr. Electric. We are happy that your lights were repaired and that you are pleased with the service you received.
We look forward to working for you again in the future.

Thank you very much for such a great review! Our electricians work very hard to offer the best possible service during each and every site visit and we are pleased to learn that Adrian did just that! We will ensure that Adrian gets the recognition that he deserves. We also look forward to working for you again in the future!

Thank you for your feedback. We strive to exceed our customers expectations by providing excellent customer service from the first point of contact with our office to the electrician that completes the work. We are pleased to learn that Adrian surpassed your expectations and provided expert electrical service. We look forward to working for you again and trust that you will recommend our services to others.

Hello and thank you for posting this review about the service you received from Mr. Electric. It is great to hear about this "above the line" service that you received and deserve! We are pleased that our electricians were clear about the work that was required. When our customers receive a quotation from Mr. Electric they can rest assured that this is the price that we will be charged! Thank you for choosing Mr. Electric and have a great day!

Dear Ms Shore:
Thank you for posting your review of our services.
We wanted to take the time to respond to your concerns.

When our customers book their calls with us, there is an $89+HST Travel Charge that is required to be prepaid to the office to secure the appointment.
This prepayment is deducted off of the final invoice once work is completed – which it was for you as well.
All of our customers have the opportunity to decline this from the initial conversation with our company – at the time of booking.

To address your other concern about “no work required”.
As per the invoice, the electrician’s description of work completed is as follows: “Provided labour on December 28, 2017 to complete the electrical work noted below: diagnosed and repaired receptacles in the 2nd floor bedroom; repaired the connection in the receptacle located under the windows.” He also recommended on the invoice that the fixture in the 2nd floor bedroom closet “be replaced to meet ESA codes & standards.”
As part of the service our electricians provide, they try to be as informative with our customers as possible so that our customers feel they have full knowledge of the work that was completed and make a recommendation for any other work that may be required.

As with all of our customers, you have the opportunity to decline the Travel Charge prepayment, cancel with a refund up to 24hrs prior to the service call, and decline the quotation at the time of visit.
We trust that this clarifies and provides value for the money that you spent on your service call.

Good morning Rita, Thank you for taking the time to share your experience with our electrician Gary and Mr. Electric. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service again in the future.

Hello Christiaan,
Thank you for taking the time to share your positive experience with our Service Professionals, Gary and Andrew. It was a real pleasure working for you and we are pleased to hear that our installation met your expectations. We look forward to working for you again in the future should the need arise for an electrician. Take good care!