Convertible Heating And Air Conditioning

I had my new air conditioner installed by a technician named Dieter. I found it a pleasant experience because he was very knowledgeable, on time, and he did a great job answering all my questions and concerns. I plan on getting a new high efficiency furnace and when I do, i will most definitely go to Dieter and his company to have it installed. Thanks!

We selected the company based on proximity to our home, availability of Goodman units and Homestars reviews. The sales rep who visited our home was on time, polite and provided us a no pressure quote. We had done a lot of comparisons and their quote was by far the best. We have been using the unit for two months now without issue. Very happy with it. Minor comment, the packaging materials were left behind after the install. Scrap wood and cardboard at the side of the house in the furnace room. I would have liked that to be removed with the install. Overall, would still recommend them.

Great prices and excellent service. I've been shopping around and comparing prices for these appliances for a while before deciding that this company is the best in GTA in terms of service quality and price. All three appliances were installed by Dieter in 1 day and professionally done! The price was great, and the owner Chris even gave me a no-nonsense flexible payment plan! Will definitely recommend this company to family and friends. Keep up the good work Convertible Air!

I was very impressed with the price of the unit I purchased. The knowledge, professionalism and care that the installers had while installing my air conditioner. I have already provided Convertible's tel # to my neighbor for the installation of a new furnace. When mine needs replacing I'm going with them as well.

All i can say thank you for your professionalism and JOB well DONE. and for sure i will recommend my friends and family to your company. again thank you

Gauthier,

I was in need of a furnace & central air conditioning, and the whole process right from the salesperson (Sean) to the incredible installers Dave & Craig was exceptional. I have already recommended them to friends & neighbors.

Convertible was recommended to us by a good friend who used them last year. We compared them to two local family run firms that we have used in the past. An appointment was setup quickly and we met Sean who came punctually on time. Sean’s knowledge of the different HVAC companies strengths and who had been bought by whom was impressive. Sean gave us three different systems to consider at different price points. When we had technical questions that were beyond Sean’s knowledge he got back to us quickly with detailed technical answers from the engineers in the office. The prices were very competitive, an install date was picked for the following week and we chose Convertible.
Kemar and Eric called to say they were on their way to us on the morning of the install. They were quick and efficient working together. They did an amazing job of fitting the flue and air intake pipes through a basement guestroom closet, hiding the pipes even when the closet doors are open. The whole installation inside and out was very tidy and professional.
The system has been running for 6 weeks and the sizing of the furnace and AC works much better than the old system, cooling us nicely as the summer heat kicks in. There have been several follow up emails to check that we are happy with everything. Convertible was professional from start to finish and we highly recommend them.

Thank you Convertible Air for your prompt, efficient and most of all affordable heating and AC services. I needed a new furnace and central air and was getting very discouraged with outrageous quotes and which brand names to trust. I (luckily) found an ad for Convertible Air in a flyer and called for a quote. Sean was very quick to respond, clearly laid out the options available and everything was installed in less than a week. I am very happy with the new system and especially the price. Thank you

We had a new central air conditioning system installed. The helpful sales person (Sean) explained the options available and helped us determine the best one for us. He also explained the advantage and disadvantages of various options. They were able to give us a price lower than any of five estimates we got and still give us a great system.

Also, their installation crew was polite and cleaned up after themselves when finished.

Now two weeks after installation we are cool and satisfied.

We would happily recommend them and will use them all further air conditioning and heating system needs.

After a horrible experience with a large, well-known company (one which prompted us to file a complaint at the Better Business Bureau), we contacted Convertible Heating & Air Conditioning about 2 months ago to investigate replacing the tankless water heater servicing our high-efficiency heating system. At the time, it was encouraging that Convertible was also a BBB member but one that had glowing reviews from its customers, so we requested a free estimate.

In fact, our sales representative, Sean, scheduled 2 free on-site inspections/estimates, researched our furnace`s specifications with its manufacturer, collaborated with us in finding the right solution for our needs, and adjusted the workorder and invoice to reflect our customizations. I particularly liked Sean’s diligence, professionalism and concern, as well as Convertible`s quality product offerings and wide range of financing options.

We installed a Navien system a week ago, once we were thoroughly satisfied with our selection and the other company was ready to remove the rental unit. Dieter, the installer, contacted us promptly upon notification of the removal and arrived soon after. Although challenged by some aspects of the job, such as being drenched in water from his installation efforts, having to replace a stripped thread, and needing to redirect an already sealed exhaust termination, he recovered remarkably well, enough to complete the job within a reasonable amount of time, given the circumstances.

Overall, despite a few minor administrative and technical difficulties, the installation went quite well. More importantly, the amount of resources devoted to us and our limited space demonstrates Convertible’s commitment to customer service and satisfaction, unlike the other company, a large company with serious flaws.

As a result, thus far, we are quite pleased with our choice of company and product. I regret being unable to issue a perfect rating, in this case, but I highly recommend Convertible. The system has been working quite well for over a week now. And, although we won’t know how well, until we start using our furnace, we anticipate no trouble. We had a much less efficient system installed before, and we received a free model upgrade from Convertible’s supplier, due to lack of inventory, so I think we`re finally settled.

Our heartfelt thanks to the entire Convertible team! Keep up the excellent work!