The Eavestrough Company

Hey, wanted to write a review about the Eavestrough Company. It was a really good experience and we're happy in the end, but it wasn't without a few challenges. What I liked about the company was they were honest, they were able to resolve the situation and I'm very glad I stuck with them because the finished product was very well done.

The good: Wendall and Tracy were great from coming out to provide a quote with no pressure, Wendall took time to explain everything that was going on with my old eavestrough (we had a tear, downspouts were busted open, pin's loose on the uppers) basically leaving my old eaves in really bad shape. I really felt comfortable and Wendall was very knowledgeable. I had one quote from another company way higher then Wendall which kind of put me off the industry in general.

Tracy and I were on daily communication to get the eavestrough installation date. The hard part is the weather - they warned me up front that weather could push out the date and it turned out the weather wasn't the issue.

The bad: I had 4 scheduled appointments. The first one the installer looked at the job and backed out - I never saw him at the house and Tracy let me know there was an issue. They put a different crew on my house and 2 no shows had me ready to pack my bags (and most folks give 3 tries which we did here). I had a phone conversation with Wendall and afterwards thought about it and we would give them a 4th try. I'm so glad I did because not only were they quick and efficient working on my house (originally a 1.5 day job) they got it done in a day, they cleaned up everything after them and my eavestrough never looked better. They also colour matched the house perfectly (and it's a hard colour to match).

Overall - a really good experience - I would highly recommend them and there were a few bumps in the road but they overcame them with honesty, transparency and a really awesome looking job!

Thanks!