We had water dripping through our 2nd floor ceiling from the area of the 3rd floor jacuzzi, seemingly due to a leaking cold tap. The McKenna guys explained in advance what needed to be done, and managed to remove the tiles without damaging them. Unfortunately, dripping started within the hour after they replaced the taps and left, because of a secondary issue with a cracked pipe under the jacuzzi. They returned within the hour and this time there was no alternative but to cut through the 2nd floor ceiling to find and address the issue. We appreciated the care they took, their expertise and knowledge, and the clean-up afterwards. They were very courteous and professional; we would not hesitate to recommend or call them again.