I just completed a complex move using Toronto Van lines. I was very satisfied with the move and strongly recommend this company.
Ana Paula, my main contact, was amazing. She came to my home assessed my needs accurately and efficiently. She coordinated all aspects of my two moves in an extremely competent manner and gave me excellent advice. Ana arranged storage for my furniture and belongings, arranged to have my piano moved to my daughter’s home and also arranged garbage/junk pick-up for heavy items all the same day of my move.
The van staff arrived on time and were polite. They protected all the floors of my home on a very rainy moving day. They even dropped the storage keys off to us as the move went late into the night. They worked hard and were well directed by the lead mover Yousef.
The office staff was responsive and my phone calls were answered in a very timely way.
Having moving, storage and junk pickup by the same company again made our move so much easier.
The company did the second move from storage to my new home a month later and my experience was the same.
It is of particular note that I had to change my moving date several times over the course of several months. Each time I called to make the date change Ana was so supportive and understanding. Even though I had to put the move on hold with no firm date! She lessened the stress for my family so much, I am so grateful we chose this company and strongly recommend it.