From the initial call to the actual replacement all people we dealt with were absolutely friendly and patient. All our questions were answered thoroughly. The actual replacement was done by a great team which was on time, fast, absolutely friendly and the work they did was just awesome. The only downside was that you have to be able to read drawings. When we made the decision on which window to place in which room we could not talk it through in person because we submitted the contract on line. There was no one to talk to to correct any mistake. So we made a wrong decision, convinced we had it right. In our case it was not such a big deal. But for this reason you get 9 out of 10 stars.
- Approximate cost of services:
- $2,400.00
- Company Response
Hello Dorothee, Thank you for taking the time to write a review of our services on HomeStars. I am really sorry to hear about the confusion as to the direction of the sliders on the diagrams. I have reviewed our processes to ensure that Consultants will be more thorough in the explainations of how each window will open upon contract signing. It is out intention to deliver exactly what our customers want 100% of the time, so thank you for helping us continuously improve. Cheers, Adam.