The Gentlemen Pros Plumbing, Heating & Electrical

Formerly The Gentlemen Plumbers
Plumbing
AB
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The Gentlemen Pros Plumbing, Heating & Electrical
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93%

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Reviews for The Gentlemen Pros Plumbing, Heating & Electrical

Average customer rating:
9.4 10 (1173 reviews)

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darrenderbyshire
darrenderbyshire
1 review Calgary, AB
10/10

PVC piping leak at the cleanout that had wrecked some drywall and carpet.

Sean C showed up from action auger and was very polite and informative right off the start. He spent time to go over with me how they charged for the job before coming in to the house.

Once showing him the leak he was very quick to quote the job and go over in fine detail what needed to be done. After agreeing to the quote he got right to work and explained to me what he was doing the whole time. Sean taught me a lot throughout the job and also during his home inspection that they do free of charge.

Sean was very polite to my wife and kids and also the dog. Customer service is something I always like to see and his knowledge and personality was some of the best I have seen.

Thank you for everything Sean.

Approximate cost of services:
$800.00
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Company Response

Thanks for the great review, darrenderbyshire! We love it when homeowners are curious about our process and we welcome questions while we work. It makes the job more fun when we get the opportunity to teach people as well. We'll be sure to let Sean know how happy you are with his service (we're sure it will make his day!). Oh, and say hi to the Family for us. =)

ST
ST
1 review Calgary, AB
10/10

Plumbing

We received excellent service! The plumber was very personable and knowledgeable, he clearly described all of the issues that were identified. We would definitely use this company again in the future.

Approximate cost of services:
$600.00
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Company Response

Thanks a lot, ST! We appreciate your business and we're happy that we could be of service. If you have any more plumbing trouble in the future, give us a call. We're available 24/7. :)

Michelle
Michelle
1 review Calgary, AB
10/10

Water leak under laundry room sink

Very reliable and arrived on schedule. The work completed was done efficient and quickly. We would not hesitate to refer others to their service.

Approximate cost of services:
$175.00
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Company Response

Thanks, Michelle, we appreciate that! If you spot any other problem areas with your plumbing, let us know. We'll be over in a jiff. =)

Kyle
Kyle
1 review Sylvan Lake, AB
10/10

Furnace

We were having issues with our furnace. The Gentlemen Plumbers were able to make an appointment for the next day, that fit well with our schedule, and provided a courtesy call before attending.

It turned out that our furnace was on the way out. Richard offered us different options in terms of fixing our current furnace or replacing it all together. We opted to replace our furnace. An appointment was made for the next day, again ensuring the appointment worked well with our schedule.

That evening our furnace died completely. The Gentlemen Plumbers brought over servers space heaters

Our furnace was replaced the next day. The work was professional and clean. Richard provides a thorough explanation of the new furnace and ensure we were completely satisfied with the job.

Approximate cost of services:
$4,000.00
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Company Response

Wow, now THAT is great timing! Thanks for the wonderful and thorough review, Kyle. It looks like you'll have trouble-free heating this winter (and many more to come).

laurence
laurence
1 review Calgary, AB
10/10

bathroom upgrade

I had an idea in my mind that the fan in the master bathroom was somewhat weak, after some research it was confirmed. Not sure if this was a plumbing or electrical, i called the Gentlemen Plumbers, their technician showed up i explained what i wanted he left and later returned with the parts and did the job. He was courteous, efficient and did a good job in keeping things clean. i would have no problem using them again.

Approximate cost of services:
$1,600.00
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Company Response

We look forward to serving you again. Bathroom fans can be one of those items that is easy to miss, as they are easily forgotten. We're glad that could assist you with yours!

cbburk
cbburk
1 review Edmonton, AB
10/10

Toilet replacement

Service was done on time and the plumber, Ali was very informative, respectful and cleaned up thoroughly. Best service I've ever received from a plumbing company.

Approximate cost of services:
$685.00
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Company Response

That's wonderful to hear, cbburk! We take pride in our work..and it shows. Thank you very much for the outstanding review.

lynn.arris
lynn.arris
1 review Calgary, AB
10/10

Garburator replacement

Garburator replacement - the technician was approachable, he fielded the questions I had to my satisfaction, and he seemed to be very knowledgeable from my perspective.

Thank you.

Approximate cost of services:
$870.00
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Company Response

Thanks for the great feedback, lynn.arris! We hope you're enjoying your new garburator. =)

glmoberg
glmoberg
1 review Red Deer, AB
10/10

Plugged sewer

He unplugged the sewer. Showed us the camera footage of the pipe and blockage. Cleaned out the rest of the pipe. Gave numerous tips on cleaners to use and what not to do and use.
Did a home inspection of all plumbing and gave invaluable advice which we appreciated.

Approximate cost of services:
$600.00
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Company Response

It's always great to receive advice from the prod, especially when it comes to preventative maintenance! Thanks for taking the time to share your experience with us, gimoberg. Should you have any more trouble with your main line (or anything else), give us a call. =)

nancy.fralick
nancy.fralick
1 review Calgary, AB
10/10

Bathroom toilet

They assessed the problem and told me what they recommended and followed through with the treatment plan ! They wore covers over their shoes when inside and he was very nice and polite! He made sure that I understood the recommendations and explained them in terms that I could understand them!

Approximate cost of services:
$450.00
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Company Response

We step in a lot of 'stuff' and we would never want to track anything in or out of your house, so you can always count on us to respectfully wear shoe covers. After all, protecting your home is why we're there in the first place. ;) Thank you for the great review, nancy.fralick.

Jenny
Jenny
1 review Calgary, AB
10/10

Bathroom leak under the sink

Adam was very professional and thorough. He was able to assess and fix the leak in the same visit in a short amount of time. He then completed a house inspection and advised of any further/potential issues and possible remedies. Thank you!

Approximate cost of services:
$550.00
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Company Response

You are very welcome, Jenny! We take great pride in our home inspections, as we find them pretty eye-opening for Homeowners. Thank you for taking the time to share your experience with us. Give us a call should you need anything else. =)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Gentlemen Pros Plumbing, Heating & Electrical

With professional, dedicated plumbing service to all major cities and surrounding areas in Alberta, and with some of the best plumbers in the industry, The Gentlemen Plumbers work hard to exceed your expectations and deliver quality. If you need a plumber, call us today for plumbing or heating issues, leaky sinks and faucets, clogged drains, toilet, bathtub and shower repairs, furnace cleaning and repairs, hot water tanks and tankless hot water heaters, furnace installation and maintenance, trenchless pipe repair, camera sewer inspection, and more! We have local branches in Calgary, Edmonton, Red Deer, Lethbridge, and Medicine Hat, with extended service all over Southern Alberta, including Camrose, Sherwood Park, St. Albert, Airdrie, High River, Crossfield, Carstairs, Olds, Innisfail, Wetaskiwin, Leduc, Lacombe, Okotoks, Nanton, Taber, Cardston, Didsbury, Brooks, Crowsnest Pass, Cochrane, Strathmore, Sundre, Three Hills, Ponoka, Fort Macleod, Pincher Creek, Bowden, Fort Saskatchewan, Chestermere, Sylvan Lake, Spruce Grove, and Stony Plain.

CATEGORIES
Plumbing, Electricians, and Heating & Air Conditioning
SERVICES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
SPECIALITIES
Plumbing installation, repair and service Leaking Toilet Repair Hot Water Tank Replacement Toilet Installation Repairing a Leak Septic System Service Dishwasher Installation Water Line to Fridge Installation Commercial Plumbing Unclogging Bathtubs and Sinks Unclogging Sewer Lines Unclogging a Toilet Unclogging a Kitchen Line Sewer Line Replacment Trenchless Pipe Replacement Sewer Line Camera Inspection Lining Sewer Pipes Humidifier Installation Furnace Repair Service Furnace Replacement Air Conditioning Service Garage Heater Service
WEBSITE
https://www.thegentlemenpros.com
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
100
PAYMENT METHOD
Visa, MasterCard, Discover, Direct Debit, Cash, Cheque
MEMBERSHIPS
Diamond Club, Platinum Club
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year, 5 Year, 10 Year, Lifetime
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