Magic

Formerly Magic Window Innovations
Windows & Doors Installation & Service
Vaughan ON L4L 6C8
Write a Review
Write a Review

Recommended Professionals

93%(130 reviews)
86%(123 reviews)
96%(53 reviews)
93%(130 reviews)
86%(123 reviews)
96%(53 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

86%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Magic

Average customer rating:
9.7 10 (775 reviews)

Sort by

Beatrix Morrallee
Beatrix Morrallee
3 reviews Kawartha Lakes, ON
10/10

Magic Windows made our dream come true !

Magic windows made our dreams come true! We searched for a product where the glass panels could be completely open and pushed aside when we wanted it open, screened when we wanted and needed it screened, and closed and sealed with insulated glass when we needed that. Magic windows was the only company that we could find that could give us everything we wanted and needed, plus more! From our first contact via phone, until the installation of our 2 window walls and 2 windows, Magic Windows covered all of the bases.
David, the salesperson who came to our home listened to what we wanted and ensured that the order was complete and thorough. His presentation using sample windows, screens and blinds, left no stone unturned and all questions were answered. He was great to deal with and followed up when necessary.
Renovations and construction are no easy feat during a pandemic, with supply and workforce issues, but the fabulous Magic Windows team made it happen.
Customer service is always friendly and finds answers to any questions.
The window walls and screens were installed by highly skilled technicians whose work is meticulous and left our room clean and tidy, after walking us through the use of the windows and window walls.
The window wall screens and shades needed a bit of tweaking after they were installed so a very knowledgeable service person arrived only two days after installations to ensure everything is and runs perfectly.
We could not be happier to have magic window walls and windows complete our new sunroom. We can now have open air when we want it, we can hide from mosquitoes and bugs when we need to and we plan on using the room all year round since the window walls and windows are so well insulated.
Leor, of Magic Windows followed up to ensure that we are thrilled with our investment. The 40 year warranty is very comforting but hopefully not necessary since the products are so fabulous.
Huge thank you to the Magic Window team for making our sunroom dream come true !

Approximate cost of services:
$0.00
Was this review helpful?
Cam in Toronto
Cam in Toronto
3 reviews Toronto, ON
10/10

Great product, great service.

Great windows. I love that the screens are hidden in the frames. Excellent service. Very happy.

Approximate cost of services:
$20,000.00
Was this review helpful?
No name
No name
0 reviews Toronto, ON
10/10

Great products great installation crews great service

If someone is interested in new windows this is the company to deal with. From the very first the salesman was full of expert product knowledge installation time frames and warrantys. The installation crews were great. They took away all the old windows and cleaned up the installation work areas. The only problems we had was a small broken plastic pull on one of the screens and a broken latch on one the the sliding glass doors. These were replaced after six years at no cost. The repair serviceman was great. The only problem we had with within the first week after the installation of the sliding glass doors was the had pull. I spoke to the service department who said the would send someone out to look at it. A couple of days later the owner of the company called to let me know that he would be coming out with the serviceman. On inspection of the handle the owner agreed that the handle could be a better design for the weight of the door. A couple of days later the serviceman arrived with a better designed handle. The owner called again after a couple of days to make sure that I was satisfied with the changes I assured him that I was. I told me that all future door of the design and size of mine would have the better designed handle installed. Great products great service. Steven Sager Toronto

Approximate cost of services:
$8,000.00
Was this review helpful?
Sophia in Russell
Sophia in Russell
1 review Toronto, ON
10/10

Patio Door

We replaced our patio door with Magic. Although there was a delivery delay (due to covid), we are very pleased with the doors. The installers were very friendly, skilled and sufficient.

Approximate cost of services:
$5,000.00
Was this review helpful?
Rupa
Rupa
3 reviews Mississauga, ON
10/10

Over the sink window and window wall

I purchased a window wall and new window including installation in late 2016 from Magic Window. I am very pleased with the way it functions and especially the modern and clean look. It is very convenient to have a built in blind as well as a screen. Also it looks very clean. I originally purchased this product because it is one of the safest. The window wall is difficult to break into compared to the conventional sliding doors or French doors that are usually found in kitchens. I have no regrets with this purchase.
The service department is very friendly and accommodating.

Approximate cost of services:
$9,351.00
Was this review helpful?
Debra in Burlington
Debra in Burlington
1 review Hamilton, ON
10/10

Service

Purchased window 1 year ago and very pleased with service and installation. One of the blinds needed adjusting and were prompt and fixed very quickly.

Approximate cost of services:
$0.00
Was this review helpful?
Angelique
Angelique
4 reviews Hamilton, ON
10/10

Unsurpassed Quality and Service

I had a small issue with one of my Magic windows. They sent someone out quickly and he went above and beyond to resolve the issue, and to make sure I was happy with the result. I've dealt with many window companies in my life. Magic Windows are in their own class, far above all the others.

Approximate cost of services:
$1.00
Was this review helpful?
Steve in Toronto
Steve in Toronto
2 reviews Newmarket, ON
10/10

Magic Windows - Wonderfully Engineered Windows

I selected Magic Windows primarily due to 2 things. The Engineering put into these windows is second to none. I was looking for a unique window architecture statement with the "Window Wall". I get so many compliments on the functionality and design. I continue to be happy with the service visits. The service technicians know the products and are alway's interested in satisfaction with the products

Approximate cost of services:
$25,000.00
Was this review helpful?
MartinM
MartinM
1 review Hamilton, ON
10/10

Windows on 3 walls of our 30x25 foot sunroom.

There are numerous reasons that we bought these Magic Windows. They are very easy to operate. Their function and quality are outstanding. The 40 year warranty was really important to us. The Magic team of employees have all been excellent in our interactions with them. Any small adjustment or problem has been resolved quickly and pleasantly. They are without a doubt the best windows.

Approximate cost of services:
$50,000.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Magic

There’s no questioning it- we are a different kind of window company. We’re not in the business of selling windows and doors, we are in the business of challenging the norm. We’ve done so since 1979, by introducing revolutionary products that improve the unique connection between indoor and outdoor spaces. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Windows & Doors Installation & Service pros in Milton?