Mira Floors and Interiors

Floor Retailers
Unit 104 9785 192 Street Surrey BC V4N 4C7
Write a Review
Write a Review
HomeStars  >  Floor Retailers in Langley  >  Mira Floors and Interiors
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

36%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Mira Floors and Interiors

Average customer rating:
5 10 (3 reviews)

Sort by

Guy in Langley
Guy in Langley
1 review Langley, BC
0/10

Flooring

The whole job from the second I signed the contract was a nightmare. This company is very poorly managed. From what I could tell my complaints about my flooring fell on deaf ears. No one seems accountable!! I had to tear it all out at my expense and re do it. Company did nothing to rectify the problem!

Was this review helpful?
Paul from Langley
Paul from Langley
2 reviews Surrey, BC
5/10

Carpeting in basement and Stairs

Mira Floors did the carpet install in our entire basement and stairwell. Their price was not the cheapest but was competitive and the saleswoman worked hard to earn our business. On the install there were a few issues. We had paid for upgraded under-pad, but when they unloaded the pad into the house I noticed it was the lower grade pad. When I asked the installer he tried to convince me it was the higher grade pad until I showed him where it was clearly labelled. He begrudgingly admitted it was the wrong pad and returned to the shop for the higher grade pad. That set them back but they completed half the install. I had taken a few days off work to be home so I was surprised the second day when no-one showed up to complete the job. After calling the shop and the saleswoman they sent someone over about noon by himself to finish. He ended up working until after we all went to bed. The next day we noticed the carpet lifted on the stairs and along several of the walls and the transitions into the mechanical room and closet weren't finished. Later the next week they finally sent someone back to fix the carpet. We received extensive apologies from the saleswoman and head installer but the experience was a little troubling. As such I can't say I would recommend them.

Was this review helpful?
Company Response

Thank you for taking the time to provide feedback on your experience with MIRA Floors. We are sorry the installation process didn’t go smoothly. We have shared your review with our installation manager and sales team to learn from it for future jobs. Getting the wrong carpet pad on a job site shouldn’t happen and we will ensure it doesn’t happen to anyone else. If you have any further concerns or feedback, you can contact me at 604-856-4799 – Kevin Bergstresser, Owner, MIRA Floors & Interiors

Pat
Pat
2 reviews North Vancouver, BC

First Review

10/10

New hardwood flooring and carpeting

We have recently done a complete make-over of our 30 year old home, and this included all new flooring. We knew very little about the pros and cons of various options, and the people at Mira took their time to provide numerous samples and answer all of our questions. Our hand-scraped Hickory hardwood, and top quality carpet looks great. All of our concerns were taken seriously, and acted upon promptly. We have, and will continue to refer Lyndon and James to friends and neighbours.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mira Floors and Interiors

No other flooring company can match the quality, selection and value you'll find at Mira Floors and Interiors. With stunning floor choices in hardwood, ceramic tile, laminate, vinyl, carpet and window coverings you're guaranteed to find the perfect look at affordable prices.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.