Galaxy Windows

Windows & Doors Installation & Service
Vaughan ON L4K 1Y7
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

99%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Galaxy Windows

Average customer rating:
10 10 (623 reviews)

Sort by

OakvilleCraig
OakvilleCraig
3 reviews Oakville, ON
10/10

Side door replacement

Years ago Galaxy replaced all the windows in our home and it was an excellent experience. When it came time for us to replace our drafty side door I once again called Galaxy. They were able to provide a quote within 24hrs of me calling. The price was reasonable and they offered a wide range of products. We picked out our door and placed the order in December, they were able to estimate an install in mid to late February. Sure enough I got the call to schedule my install in the third week of February. They arrived promptly at the time given and were finished the install ahead of schedule. The installer made it a very easy experience with little disruption and left the area spotless. We are very pleased with the quality of work and the door looks great. We will definitely contact Galaxy again when we are ready to replace our front door.

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Hello Craig,
We appreciate your kind words, great pictures and continued business with Galaxy WD.
Best regards,
Dmitri and the Galaxy team.

Frank
Frank
2 reviews Vaughan, ON
10/10

Front /Rear Door and first floor window replacement

Second time we have used Galaxy for window replacements (used them previously in 2015). Didnt hesitate to call them again when we needed our doors replaced and some larger windows this time around. Dmitri was once again very easy to work with and pricing was extremely reasonable. Installation folks took good care to protect our interior while working, and did great job with clean up afterwards. Would not hesitate to recommend or use again.

Approximate cost of services:
$1.00
Was this review helpful?
Company Response

Hello Frank,
I really love how the front door has turned out. Thank you very much for hiring us again and posting these beautiful pictures!
Best wishes,
Dmitri & the Galaxy team

Li in Toronto
Li in Toronto
2 reviews Markham, ON
10/10

Well done!

That was the second project Galaxy Windows did for me. First was all windows facing street 4 years ago. Now they replaced all windows facing backyard. Although their quote may not be lowest, I still choose Galaxy Windows for the best quality and service. I would highly recommend Galaxy. Thank you, Dmitri and Alex.

Henry Tang

Approximate cost of services:
$7,800.00
Was this review helpful?
Company Response

Hello Henry,
We appreciate your kind words as well as your continued support. We hope you will enjoy your new windows!
Best regards,
Dmitri and the Galaxy team.

Yancy in Etobicoke
Yancy in Etobicoke
8 reviews Toronto, ON
10/10

Window replacement entire home

We replaced all of the windows in our home. The removal, disposal and installation was very quick and efficient. The crew was very respectful and paid attention to details. Our new windows, not only updated the exterior aesthetic of our house, but they are super quiet as well. We are so happy we used Galaxy Windows for our window replacement.

Approximate cost of services:
$20,000.00
Was this review helpful?
Company Response

Hi Yancy. Thank you very much for your business and a positive review!
Best wishes,
Alex & the Galaxy team.

Thomas in Markham
Thomas in Markham
4 reviews Markham, ON
10/10

New Windows + patio door + main door (double doors)

I have a corner lot and the house has 26 windows.
I need to replace the windows because some of the glass start to fog in the inside.

I'm very happy with the service and the quality of the product provided by Galaxy. Alex and his team are very professional and friendly. I highly recommend Galaxy Windows if you need to do windows project for your home.

Approximate cost of services:
$39,000.00
Was this review helpful?
Company Response

Hi Thomas. Thank you very much for your business and a positive review!
Best wishes,
Alex & the Galaxy team.

mareli in Toronto
mareli in Toronto
1 review Vaughan, ON
10/10

Replacing 6 Windows

Alex and his team did a great job. Due to supply chain issues we waited about 2 moths for installation. The installers came on time and completed the job in 4 hours. The windows are beautiful and the rooms are much warmer than before. Alex is knowledgeable and response to our questions immediately.
We highly recommend Galaxy windows.

Approximate cost of services:
$7,500.00
Was this review helpful?
Company Response

Hi Mareli. Thank you very much for your business and a positive review!
Best wishes,
Alex & the Galaxy team.

Darryl in Toronto
Darryl in Toronto
0 reviews Milton, ON
10/10

Amazing Work!

Amazing work by Alex and his son. They arrived early and completed the job within the same day. They were extremely professional and clean. Managed to clean everything up and leave minimal work after the install. We have had an octagon window replaced several times in the past and always leaked. They new install of that window has fixed the problem. Extremely happy with the service.

Dmitri the sales rep was great and showed up on install date to make sure everything was the way we wanted.

Would highly recommend

Thanks

Darryl

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Very happy for you guys! Thank you very much for the positive feedback!
- Dmitri and the Galaxy team.

Mark from Richmond Hill
Mark from Richmond Hill
1 review Richmond Hill, ON
10/10

5 windows, the patio door, and the front door installed

We had 5 windows, the patio door, and the front door installed.

We decided to go with Galaxy WD primarily because of their very high consumer rating.
We contacted three different windows/doors contractors with the highest ratings, and we compared their offers and consumer feedback (Ive literally read every single consumer review). Eventually, we decided to go with Galaxy WD even though their offer was not the lowest.

The total cost of these 5 windows, front door, patio door and labor was $14K (all-in).

Their rep Alex visited us on August 10th. He informed us that due to supply chain issues all windows and doors will be ready for installation in the mid/end of November. Installation happened on November 25th.

Team of two installers (Alex and Igor) arrived at about 9 am and completed all installations at about 4:30 pm.
Installed windows and doors look great inside and outside. Installers did their best to minimize the mess produced by installation, so the amount of cleaning after the installation was not as massive as we expected.

There are small but important details that say a lot about the quality and integrity of the team.
First, one of the installers found a microscopic dent on the front door and invited us to have a look in his truck. He said they can order a new door and install it later, or the company can give a $100 discount for this tiny defect. For me it took some effort to even see such a small dent, I would never be able to notice it unless he showed it to me. So, we picked the $100 discount.
Second, one small part of the front doors frame (attached above the door) ended up with a slightly different color. If they installed it as is - I would be 100% sure that its supposed to be this way. But the installer showed me this difference and promised to find this part with exactly matching color. Next morning (on Saturday) he dropped by at 7 am with this part having exactly matching color and completed installation.

If you decide to go with Galaxy WD then try to get Alex and Igor team for your project. They have high integrity and are a very skilled team.

Few words about installed windows and doors. As Ive already mentioned, they look great inside and outside. However, I cannot comment yet on how these windows and doors will endure during cold winters days. Our old windows tended to accumulate ice overnight which melted during the day, and we needed to wipe water a few times a day. I will publish my update at the end of the spring on how these windows and doors held during our harsh Ontario winter.

Approximate cost of services:
$14,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Mark. Thank you very much for your business and a positive review!
Best wishes,
Alex & the Galaxy team.

HappyHomeOwners
HappyHomeOwners
1 review Burlington, ON
10/10

Love our new windows!!

We are so pleased with our new windows!! We had a few companies come by to give us quotes, but Dimitri was the best because he provided us with some newer window options, helped explain everything (as this was our first time buying windows), and helped us choose the best option to get the greener homes grant.

The installation took 1.5 days and the guys were efficient and left the place clean. The windows look amazing! Very happy we chose to go with Galaxy Windows!!

Approximate cost of services:
$14,000.00
Was this review helpful?
Company Response

Thank you guys for your great review and amazing pictures! We hope you enjoy the warmth and quietness these windows will bring about!
Best wishes,
Dmitri & the Galaxy team.

Jason in Richmond Hill
Jason in Richmond Hill
1 review Richmond Hill, ON
10/10

Replace 6 windows

We are very happy with the new windows. Alex and his team did a great job. It was freezing cold last week, the installers came on time and completed the job in 5 hours. They are true professional. The windows are beautiful and the rooms are much warmer than before. Alex is knowledgeable and response to our questions immediately.
We highly recommend Galaxy windows and will hire them again in the future.

Approximate cost of services:
$11,000.00
Was this review helpful?
Company Response

Thank you Jason very much for your business and a positive review!
Best wishes,
Alex & the Galaxy team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Galaxy Windows

Galaxy Windows offers the best in Windows & Doors!
1. BEST PRODUCT QUALITY
2. PROFESSIONAL INSTALLATION
3. LIFETIME WARRANTY
4. EXCEPTIONAL CUSTOMER SERVICE

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Energy Star Certified WINDOWS AND DOORS
SERVICES
Design, Supply, Install, Service
BRANDS
WINDOWCITY, MASONITE, NOVATECH, TRIMLITE, VERRE SELECT, MENNIE,RICHERSONS
STYLES
Casement, Awning, Hung, Slider, Custom Shapes, Bay & Bow.
SPECIALITIES
Prestigious Homes, Custom Designs, Custom Colours
WEBSITE
http://www.galaxywindows.ca/consultation.php
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
20
RETURN POLICY
Satisfaction Guaranteed
PAYMENT METHOD
Cash, Cheque
LICENSES
Yes
MEMBERSHIPS
Our products meet & exceed the performance standards set by ENERGY STAR, CSA, SAWDAC, WINDOW WISE.
LIABILITY INSURANCE
Yes
DIPLOMAS
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
3-5 windows
BONDED
Yes
PROJECT RATE
Full & clear written estimate.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Limited Lifetime.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.