Galaxy Windows

Windows & Doors Installation & Service
7777 Keele St # 202 Vaughan ON L4K1Y7
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Reviews for Galaxy Windows

Average customer rating:
10 10 (337 reviews)

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Mona in Thornhill
Mona in Thornhill
7 reviews Vaughan, ON
10/10

First Class Windows & Service

We had Galaxy replace the windows in the front of our house last year. They really improved the comfort and look of our house. We were so pleased with the service and the windows, we had them back to replace all the windows in the back of the house. They did not disappoint. Dmitri was very knowledgeable and helped us select the type of windows that were best suited for our home. Before and during the installation he followed up as promised. Alex and Vlad installed the windows. They were prompt, and put down drop cloths so to keep our floors clean. They also were very tidy in their work and cleaned up. The windows look great. We are so pleased.

1 of 1 people found this review helpful.
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Company Response

Hello Mona,
It was a pleasure working for you again. Thank you very much for your detailed and positive review. Have a great weekend,
-Galaxy Windows
P.S. We hope your cat likes the new "patio" door ;)

Paul in Ajax
Paul in Ajax
1 review Ajax, ON
10/10

11 Windows Replaced with A Great Company!!

Thank you Homestars for helping me find Galaxy Windows. As with any business, the people make all the difference and Galaxy did not disappoint. My main contact was Dmitri (sales), then Alex (in office) via email to to make installation arrangements and deal with the $5K GreenON rebate, and finally the installers Alex & Vlad. The entire team was professional, responsive and a pleasure to work with. It is clear customer service is a high priority for them and they know that these positive reviews drive their business.

Dmitri helped us choose the right upgrade windows (Hometech triple pane casements), including 2 bay windows with siding between, all installed brick to brick with new wood trim inside (they give you the option of wood or vinyl). He clearly explained the benefits, rationale for recommended coatings and even had a small sample window for us to see and open/close. He patiently answered all our questions and provided a competitive price. He and Alex in the Head Office were always quick to respond on follow up questions and provided the necessary information before/after installation, plus questions to be answered to qualify for the GreenON rebate program. Dmitri was very clear that the vinyl shutters may not fit, but as a bonus the sizing was so close I was able to reinstall them (see photo)! Dmitri also came during installation for quality control checks.

The install team of Alex and Vlad did an amazing job with finish of the windows on the inside and out (and I am very particular!). They were careful and worked very hard to complete the install in under 2 days. They were also very courteous, cleaned up everyday and answered any questions we had. So glad we had this quality team!

I would definitely recommend Galaxy Windows using Hometech windows. We could not be happier with the windows, including their operation and efficiency. We do not even close the blinds during the day in the summer now as you can barely feel any heat being transmitted on sunny days...huge difference from before. After cleaning them, I noticed there were a couple of minor scratches on the glass and they simply said email us pictures and we will have Hometech replace the panes! Get other prices, but just make sure you including Galaxy as you will select them in the end. I will be calling them for the other windows in our home when the time comes.

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Company Response

Hello Paul,
Thank you so much for taking time to leave us such a great and detailed feedback as well as top quality pictures! We're looking forward to working with you again.
Have a great summer,
Dmitri, Alex and the crew.

William  in North York
William in North York
1 review Toronto, ON
10/10

Windows and Doors

We are happy with the windows and screen doors from Galaxy. The installed windows and doors far exceeded our expectations. The Work was completed in 1 day. Also we received the government rebate and Galaxy completed all the paper work. Very satisfied.

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Company Response

Hello William,
Thank you very much for your kind review!
Best regards,
Dmitri and Alex.

Ashley
Ashley
7 reviews Mississauga, ON
10/10

Windows replacement

There is a reason Galaxy Windows has such a high rating on Homestars. From Alex (in the head office) to Dmitri (Sales) to the installers Alex, Vlad and Roman - the entire team exudes professionalism to their trade. It is very clear customer service is a high priority for them. Not a common trait these days.

Dmitri helped us choose the right upgrade windows to fit our home and patiently answered all our questions and provided a competitive price. He and Alex in the Head Office were always quick to respond on follow up questions and provided the necessary information before installation plus questions to be answered to qualify for the GreenOn rebate program. Dmitri even showed up onsite for quality control checks during the installation process.

The install team of Alex (who also did the initial measurements), Vlad and Roman were very meticulous, careful and worked very well as a team to install 20 windows (plus some ancillary work) in under 2 1/2 days. They were also very courteous, cleaned up everyday and answered any questions we had. I am glad we had this quality team to install the upgraded windows. Simply top-notch!

No hesitation in recommending Galaxy Windows to people we know.

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Company Response

Hello Ashley,
Thank you very much for your positive and detailed feedback as well as being a great customer! Enjoy your new windows and do not hesitate to contact us should you have plans for any other upgrades.
Best regards,
Dmitri, Alex and the crew.

Paresh
Paresh
2 reviews Toronto, ON
10/10

Excellent Work and very responsive after sales support

I would say very professional team right from top to bottom. Dmitry was very courteous during my interaction and gave the reasonable quote. I got done around 13 windows from Galaxy windows.

Alex and Vlad were very professional installers and did the best job. They worked tirelessly and finished installation in 2 days working hard to get it done.

Alex, the owner, is very responsive and always replied back almost immediately. Very professional. Alex was very prompt with my GreenON rebate application as well. After sales support is excellent too.

Entire galaxy team is fantastic and would definitely recommend them to all. Attached are few of the windows pictures for reference.

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Company Response

Hello Paresh,
Thank you very much for a great, detailed review and wonderful pictures!
Have a nice summer,
Galaxy Windows

Matt
Matt
1 review Whitby, ON
10/10

Window and patio door replacement

We decided to replace 7 old sliders with triple-glazed awning windows based on Dmitri's advice. He patiently explained our options and we are very satisfied with the decision. We also replaced an ancient patio door with a much more efficient and smoother sliding door and are very pleased. Everything was installed 7 weeks after signing off on the very competitive quote. Alex and crew were prompt on install day and attentive to the details and careful with my walls and floors. We will not hesitate to work with them again.

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Company Response

Hello Matt,
It was a pleasure working for you. Thanks very much for your positive feedback and great pictures!
Have a *cool* summer,
Dmitri, Alex and the crew.

sumit in Toronto
sumit in Toronto
3 reviews Toronto, ON
10/10

Windows replacement

Excellent job done by the installers. Alex and Dimitri
Were courteous. The windows were installed on schedule and with great attention to details.

I will recommend them for future work as well.

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Company Response

Hello Sumit,
Thank you for your kind review!
Best regards,
Galaxy Windows

Artem in Maple
Artem in Maple
3 reviews Vaughan, ON
10/10

Windows replacement

We had 12 windows replaced around the house by Galaxy Windows and I can say that the experience dealing with Galaxy windows was excellent! Job was done according to the schedule. Windows installed perfectly with attention to each small detail. Everything went seamlessly.

Great job!

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Company Response

Hello Artem,
It was a pleasure working for you. Thank you very much for your kind feedback!
Best regards,
Alex.

Donna in Toronto
Donna in Toronto
1 review Mississauga, ON
10/10

Windows

Alex was very professional in reviewing window options, quality and pricing. The window installation was very quick and the installers were courteous, clean and efficient.

We would highly recommend Galaxy Windows.

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Company Response

Hello Donna,
Thank you so much for your positive feedback!
The pictures look amazing :)
Have a great weekend and call any time if you have any questions.
Best regards,
Alex

Jenny in Markham
Jenny in Markham
2 reviews Oakville, ON
10/10

REPLACE WINDOW

we need to replace 10 windows,Dmitri and ALEX are professional and polite,workers did good job,they are professinal,clean very well, my father said new windows are better than before,we are 100% happy with their service.
jennifer

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Company Response

Hello Jennifer,
Thank you so much for your kind review!
Have a nice weekend,
- Galaxy Windows

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Galaxy Windows

Galaxy Windows offers the best in Windows & Doors!
1. BEST PRODUCT QUALITY
2. PROFESSIONAL INSTALLATION
3. LIFETIME WARRANTY
4. EXCEPTIONAL CUSTOMER SERVICE

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Energy Star Certified WINDOWS AND DOORS
SERVICES
Design, Supply, Install, Service
BRANDS
WINDOWCITY, MASONITE, NOVATECH, TRIMLITE, VERRE SELECT, MENNIE,RICHERSONS
STYLES
Casement, Awning, Hung, Slider, Custom Shapes, Bay & Bow.
SPECIALITIES
Prestigious Homes, Custom Designs, Custom Colours
WEBSITE
http://www.galaxywindows.ca
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
20
RETURN POLICY
Satisfaction Guaranteed
PAYMENT METHOD
Cash, Cheque
LICENSES
Yes
MEMBERSHIPS
Our products meet & exceed the performance standards set by ENERGY STAR, CSA, SAWDAC, WINDOW WISE.
LIABILITY INSURANCE
Yes
DIPLOMAS
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
3 windows
BONDED
Yes
PROJECT RATE
Full & clear written estimate.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Limited Lifetime.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.