Galaxy Windows

Windows & Doors Installation & Service
7777 Keele St # 202 Vaughan ON L4K
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Reviews by rating (past 12 months)
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Best of 2019 winner 5 timesBest of 2019winner 5 times

Reviews for Galaxy Windows

Average customer rating:
10 10 (401 reviews)

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C & A  in Oshawa
C & A in Oshawa
1 review Oshawa, ON
10/10

Window renovation - Oshawa

Alex and his crew were very professional and friendly. My husband and I were amazed how quickly and smooth the windows installation was. Since we did the windows on 1st and 2nd floors, we have saved on heating bill. We totally recommend this company!!

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Company Response

Hello C&A,
Thank you so much for your excellent, review as well as great pictures!
Best Regards!
Alex.

Dre in Burlington
Dre in Burlington
2 reviews Burlington, ON
10/10

Window Replacements, Great Job

Dmitri is great to deal with and very informative on the type of windows, installation, process, etc and will answer all your questions. We got 10 windows installed and all done in a days work. Alex and crew are excellent window installers and you know Alex has been doing this for a while as it shows in workmanship. They are efficient and cleaned up as described and removed all garbage & windows off site. I would recommend them in a heartbeat and have. Many thanks for a job well done.

1 of 1 people found this review helpful.
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Company Response

Hello Dre,
Thank you very much for your business and your kind review!
Best regards,
Galaxy Windows

sssqute in Toronto
sssqute in Toronto
2 reviews Toronto, ON
10/10

Excellent company!!

Dimtri and Alex are absolutely a pleasure to deal with! I got a few quotes from a few different companies and I’m very happy that I chose Galaxy Windows! They are punctual, professional and honest. The quality of the windows are amazing! Dimtri is very knowledgeable and made some great recommendations. All 16 windows only took two days to install and Alex left the house cleaner than he fount it. Thank you for a wonderful job done! I will be recommending friends and family to you.

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Company Response

Hello Sally,
Thank you very much for your positive review and excellent pictures. I hope this winter felt a lot warmer and quieter to you :)
We also appreciate you giving us "thumbs-up" to one of your neighbours whom we also helped a couple of months ago.
Best regards,
Dmitri, Alex and the crew.

Konstantin in Vaughan
Konstantin in Vaughan
1 review Vaughan, ON
10/10

Very Happy

We've replaced all the windows on the first and second floors of our house. Also we've replaced 2 doors and a sliding door. Originally we've replaced 10 windows and a sliding door. We've so liked the results and a quality that we've decided to replace the rest of the windows and doors.
We had two minor issues the hinges on the one of the doors were of the wrong color and key in the front door was hard to turn. Both issues were resolved very fast.
So far we are very satisfied with quality of the materials, work and service. No complaints at all.
Thank you Dimitri and Alex for a great work and service.

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Company Response

Hello Konstantin,
Thanks you very much for your repeating business and a kind review!
Best regards,
Dmitri, Alex and the crew.

OakvilleCraig
OakvilleCraig
1 review Oakville, ON
10/10

Full house window replacement

We are extremely happy with our experience with Galaxy windows. They were on time, on budget and provided an excellent product. We have now had them installed for six months and couldn't be happier. The house is holding heat better and noise from the road has been drastically reduced. We contacted 3 vendors and went with Galaxy.

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Company Response

Hello Craig,
Thank you so much for your positive review and excellent, informative picture!
Best regards,
Dmitri, Alex and the crew.

Lena in Toronto
Lena in Toronto
1 review Oshawa, ON
10/10

Excellent work

I was very pleased with this company from the very beginning. Salesperson Dimitri was very professional and informative when came to give estimate. He took his time and was able to answer all my questions with knowledge and detail. The installers Alex and Zhenya did awesome job - came on time and did a great job despite poor weather conditions. They were quick, efficient and professional. There was very little cleaning to do after because they did most of it. Windows look amazing! Temperature in the house improved almost instantly. They have lifetime warranty and good rates.
I would definitely recommend them as I am satisfied and happy with my experience and overall results.
Lena B.

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Company Response

Hello Lena,
Thank you very much for your kind review and pictures!
Best regards,
Galaxy Windows: Alex, Dmitri & the crew.

Private User
Private User
Private User reviews Toronto, ON
10/10

windows replacement

We had all the windows in our house replaced by Galaxy. We are very satisfied with their service. The staff were kind and professional. I will certainly recommend this company.

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Company Response

Hello Mrs.W,
Thank you for your kind feedback!
Best regards,
Dmitri, Alex and the crew.

Martin I
Martin I
1 review Vaughan, ON
10/10

Full Home Window Replacement

I did my homework when choosing a window installer. I had a total of 16 estimates which varied greatly. What I will warn everyone about is that not all windows or installation companies are created equally. More importantly, not all companies warranties are created equally. Some may choose budget windows, which is fine, but I am a firm believer in the "you get what you pay for" motto. In conducting my research, I found that "Cardinal" glass is the best in the industry for many reasons but most importantly had the lowest failure and argon gas leakage rating. In regards to hardware, "Truth" hardware is the best in the industry again for lowest failure rate. I found a company by the name of "Hometech" which manufactures windows using both Cardinal and Truth hardware, and from there, I searched for an authorized dealer/installer of Hometech and that is how I found Galaxy Windows and Doors. Also, pertaining to the warranty, my lifetime warranty is with the manufacturer, which means that God forbid even if the installer disappears, I have a binding warranty with the dealer for life!

Dimitri, from Galaxy Windows and Doors (the main sales guy), was respectful and wasn't pushy like some of the others, which I appreciated. I read all the reviews here on Homestars and elsewhere and that coupled with the large picture book demonstrating previous work, led me to sign the contract with Dimitri.

Two days were booked with a turnaround time of circa 3 months for the windows to be manufactured and installed. I was amazed at the fact that they stuck to their schedule and did not delay the installation date. The install was amazing and their finishing metal work around the windows was incredible. Alex is amazing at his trade! There were no surprises, no delays, no hidden costs and everything was completed on time.

Overall I was pleasantly surprised and anyone who knows me, understands how critical I can be so it says a lot!

Just a few facts & tips to offer anyone looking to buy windows:

1) There are many installers out there, operating under different corporate names, many will say that they manufacture their own windows, but they don't...they will bring you to their showroom, but ask them to see their manufacturing facility if they claim to have one. Most are just reselling windows produced by mass production companies.

2) The sales tactics vary...they may send one salesman with an aggressive style and even though you think you may be dealing with another company, it is in fact a conglomerate of salesman working under different corporate names. The next guy will come equipped knowing what the previous sales guys offered you and beat the price...he may now try a soft mellow sales tone...I've seen it all.

3) There were many other contractors that were reasonable as well and manufactured their own product, however my choice was based on the "Cardinal Glass" and "Truth Hardware" which led me to Hometech and Galaxy WD.

Again, I highly recommend Galaxy WD! Thanks Guys!

Last but not least, I have attached pics, however some of the ones that I took were prior to completion, so at least you can see the progression through the stages... I wish I took "before pics" though to show the comparison. I am at work...so if I am able to add more pics later on to this review then I will take some better ones and add them.

3 of 3 people found this review helpful.
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Company Response

Hello Martin,
Thank you so much for your excellent, detailed review that I'm certain will be very informative for our future customers, as well as great pictures!
Have a nice, quiet and warm winter :)
Kind regards,
Dmitri, Alex and our hardworking crew.

Nick
Nick
2 reviews Richmond Hill, ON
10/10

Great service

Great service, very professional. They were able to explain the differences in the product offerings and what we needed to keep our family warm in the winter and cool in the summer. Dimitri never hard sold us, and allowed us to make an informed decision. Prompt for appointments and great workmanship!

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Company Response

Hello Nick,
Thank you very much for leaving us a positive review! Have a cozy winter and a happy New Year!
Best regards,
Dmitri, Alex and the crew.

Niki in North York
Niki in North York
1 review Toronto, ON
10/10

Window installation

I changed all the windows in my old house. I am very satisfied with the services provided by Galaxy windows. Although they had a very busy year and I waited about 4 months to get the windows installed, but they finished the job in a very professional way and took care of the details too. I am happy that I chose Galaxy windows.

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Company Response

Hi Niki,
Thanks so much for taking time and giving us a kind feedback!
Have a nice and warm winter!
Best wishes,
Galaxy Windows

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Galaxy Windows

Galaxy Windows offers the best in Windows & Doors!
1. BEST PRODUCT QUALITY
2. PROFESSIONAL INSTALLATION
3. LIFETIME WARRANTY
4. EXCEPTIONAL CUSTOMER SERVICE

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Energy Star Certified WINDOWS AND DOORS
SERVICES
Design, Supply, Install, Service
BRANDS
WINDOWCITY, MASONITE, NOVATECH, TRIMLITE, VERRE SELECT, MENNIE,RICHERSONS
STYLES
Casement, Awning, Hung, Slider, Custom Shapes, Bay & Bow.
SPECIALITIES
Prestigious Homes, Custom Designs, Custom Colours
WEBSITE
http://www.galaxywindows.ca
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
20
RETURN POLICY
Satisfaction Guaranteed
PAYMENT METHOD
Cash, Cheque
LICENSES
Yes
MEMBERSHIPS
Our products meet & exceed the performance standards set by ENERGY STAR, CSA, SAWDAC, WINDOW WISE.
LIABILITY INSURANCE
Yes
DIPLOMAS
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
3-5 windows
BONDED
Yes
PROJECT RATE
Full & clear written estimate.
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Limited Lifetime.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.