Touchwood Custom Solutions

Cabinetry & Millwork
406 Woodward Av Milton ON L9T 1V5
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Cabinetry & Millwork
Touchwood Custom Solutions
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21%

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Reviews by rating (past 12 months)

Reviews for Touchwood Custom Solutions

Average customer rating:
2.6 10 (5 reviews)

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Private User
Private User
Private User reviews Milton, ON
0/10

Basement nightmare

I ask anyone who is thinking of using this company, to contact me first, I have evidence of Michael C's 'handywork' it speaks for itself. Disgruntled? of course, we paid for 100% of the job and received approx 25%
Workmanship was very unprofessional, drilled drywall straight onto our furnace duct work!!!!

2 of 2 people found this review helpful.
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Jennifer and Stewart in Acton
Jennifer and Stewart in Acton
2 reviews Acton, ON
3/10

Kitchen

Started out well. Stain for 5 of the cabinets didn't match. Fixed it but not without a fight and rude comments. Laminate kick plate on bottom of cabinets wasn't sealed properly and is now damaged from washing our floor. He wouldn't fix this. We paid for a stainless steel lazy Susan. He tried to give us crappy plastic. The handles on the doors are uneven which my husband asked numerous times to fix with no reply. When he wants the money he is civil. When in hand he is an absolute jerk! Would never recommend him!

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joel in Milton
joel in Milton
1 review Milton, ON
10/10

Basement

Michael completed our partially finished basement. I called him to give an estimate and he was very prompt in coming over to survey the job. His quote was very thorough and detailed. He pointed out issues with the basement that needed to be resolved (ie. electrical junction boxes), and offered to include his electrician in with the quote. In his quote he stated the project would be complete in 5 days, and Michael was complete in 5 days. He was very courteous and polite, and took the time to explain what he was doing. He made recomendations and included them at no additional charge. What was very impressive was that he called 1 week after completion to ensure we were happy and if he needed to come back for any touch ups. I would recomend Michael for any job, and will call hime again.

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Mr K. Milton
Mr K. Milton
2 reviews Milton, ON
0/10

Basement finishing

I ask anyone who is thinking of using this company, to contact me first, I have evidence of Michael C's 'handywork' it speaks for itself. Disgruntled? of course, we paid for 100% of the job and received approx 25%. Potential clients look up TOUCHWOOD CONSTRUCTION on the Better Business Bureau, the name they used to be called before they changed it after they had ripped us off.Michael you owe us $15,000
I agree with Dan Hurst, totally unprofesisonal, ignorant, rude, unskilled company.

5 of 5 people found this review helpful.
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Dan Hurst
Dan Hurst
1 review Milton, ON

First Review

0/10

Major home renovation

Hired this company to perform major renovations. Incredibly unprofessional person and terrible workmanship. Project extended to over twice the original length with repeated attempts to extort more money from us. Lawsuit is now pending. Would never recommend.

4 of 4 people found this review helpful.
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Company Response

I can assure you this job was completed, with rave reviews of satisfaction to third parties by the homeowner until on the last day of work after having made every payment thus far decided they were not making their final payment. RESULT: We are in court initiated by the contractor not the homeowner as they would have it seem. Although more can be stated, it is in our best interest to let our lawyer present our side in court rather than air it out on a website.

We have since changed our business name in preparation to incorporate, as another company has incorporated this name unbeknownst to us.

If you are considering us for your project, I'd ask that you call our office directly and give us the opportunity to present ourselves and share with you many testimonies of our satisfied customers.
If the above is still a concern for you we would be happy to address it privately and give you peace of mind.
Thank you.

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