Mr. Rooter Plumbing of Edmonton

After discovering a backed up sink and leaving a message at another company (who never called back), I called Mr. Rooter and the friendly receptionist told me they could have someone come in half an hour. Sure enough, Aaron arrived in proper PPE 30 minutes later.

He assessed the situation and gave me a quote which was more than I had hoped for but less than I had feared. He discreetly applied a 5% seniors discount that I didn’t even know about. It was a fixed quote, not an hourly charge which I appreciated since we wouldn’t know how much of a problem it was until well into the job. He was professional and informative throughout.

Interestingly, they don’t guarantee their work when it involves a garbage disposal unit (otherwise they give a two-year warranty). It took about 1 ½ hours to complete the work. That makes it seem expensive on an hourly basis but it was nice that the problem could be resolved so quickly and there were no surprises on the invoice. Overall we’re happy with the speed and quality of the service.