Roof Pro Plus Home Improvements

Roofing
Newmarket ON L3Y 6Z2
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Roofing
Roof Pro Plus Home Improvements
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87%

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Reviews by rating (past 12 months)

Reviews for Roof Pro Plus Home Improvements

Average customer rating:
9.1 10 (135 reviews)

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joan correia from Oakville
joan correia from Oakville
1 review Oakville, ON
10/10

new roof and eavestrough

hello, I wanted to leave a thoroughly satisfied and stellar review for RoofPro+ , in particular Frank Soule.
Recently, we needed a new roof and eaves, and when I called RoofPro+, Frank showed up with a very reasonable estimate for both new shingles and eavestrough for our house in Oakville . He was very good about outlining how the job would be done, in full detail so that I never felt that I did not understand the flow of the job, from when the team would arrive to the cleanup process. Initially I was worried that Frank was only the salesman for the job, never to be seen again, however, I was wrong.. Frank was not only dedicated to the job, I believe he treated the job as he would his own house, he came back again with more shingles for my consideration , and yet again for the inspection upon completion of the job which was done just as efficiently by the team. . Frank obviously knows his business, inside and out, and his dedication to his job and clients is definitely something hard - pressed to find nowadays.. Thank you Frank!

I seriously have recommended Frank to all my friends from work to family as I was very impressed with his dedication to the job and his clients.
Thank you again, Frank for all your consideration it was truly aprrereciated by us. ..
Joan and Paul Ps, the eavetrough looks excellent!

Approximate cost of services:
$6,700.00
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Aili  from East Gwillimbury
Aili from East Gwillimbury
1 review Holland Landing, ON
10/10

Leaking Roof

We started getting water leaking from our kitchen ceiling; Kelly from Roof Pro + discovered that the problem was a blocked down pipe from the second floor eaves-trough. We had had our eaves-troughs cleaned in October. (clearly they forgot to clean the down pipe) Kelly removed pipe and discovered it was totally blocked and cleaned it of muck and debris that had collected. He inspected the wall flashing and shingles and re-caulked the wall flashing. He was very professional, helpful and explained everything in simple terms. We are extremely pleased that we called Roof Pro+ and most certainly would not hesitate to call them again.

Approximate cost of services:
$250.00
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Rui Hao from Mississauga
Rui Hao from Mississauga
1 review Mississauga, ON
10/10

new roof

I met Frank from Roof Pro+ two years ago at a home show. At that time, I knew I needed to replace my roof but was not sure when this would be needed. WhenFrank offered to do a site visit and give me a quote, I was worried he would advise me the roof has to be done right away so as to grab the deal. I told him my concern, and he advised me that he would only give me an honest estimate, and if I really like the service Roof Pro+ provides, I would come back when the roof needs to be replaced. So Frank came and told me my roof could last another two or three years. Now, two years later, I decided it is time to replace the roof and contacted Frank. He responded my inquiry promptly and the quote is approximately the same as two years ago.
I am very satisfied with the quality of the workmanship. The crew arrived early and completed the job within the timeframe I was informed. They cleaned my driveway and the surrouding area thoughly, so I did not have to do anything. Two of my neighbours were quite impressed by the work and approached Frank to give them a quote. So Frank was busy climbing one roof after another on my street. I would definitely recommend Roof Pro+ to anyone who needs to replace their roof.

Approximate cost of services:
$5,000.00
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christine from Bolton
christine from Bolton
1 review Bolton, ON
10/10

new roof

We needed a new roof and Frank came and gave us an estimate. He explained everything thoroughly and left the estimate. Due to subsequent renovations that required roof modifications, he came back and gave us an estimate for only half the roof, the other half to be completed after the roof modification was done. Because the job was being split, this would increase the cost of the roof, but Frank did his best to keep the price as reasonable as possible. We were very happy with the job that was done, would use Roof Pro again and would recommend the company to friends and family.

Approximate cost of services:
$5,000.00
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Company Response

Christine, Thank you for taking the time to write this review. It was a pleasure working with you! Jan, Chris and Frank

Brian Diamond from Maple
Brian Diamond from Maple
1 review Thornhill, ON
10/10

Roof repair

Today I had my roof repaired by Kelly Hill from Roof Pro plus.
I just want to say thank you very much to Kelly and Roof Pro for a job well done!!
This is the second time that we have had a roof leak caused by an Ice dam, although I think that if I would've called Roof Pro after the first time there would've never have been a second leak..
Thanks again Roof Pro and Kelly!!

Approximate cost of services:
$450.00
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Company Response

Brian,
Thank you for your very kind words regarding Kelly and Roof Pro, It was a pleasure working with you.
Kindest regards,
Jan, Chris and Kelly

Candace cook from Newmarket
Candace cook from Newmarket
1 review Newmarket, ON
0/10

Roofing

I had my shingles replaced August 2013. I paid extra for ice and snow shield. February 2014 I have water flowing into my home from ice damming on the roof. Company will not honour warranty as snow has to be removed from roof for warranty to apply???? I live in Newmarket, in 30 years I have not removed snow from roof and had no problems until now

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Candace, I'm really sorry we have not been able to connect in person to discuss your frustration level. I did try several times. Maintenance (snow removal) especially during the coldest winter in 35 yrs is a home owners responsibility and not "Roof Pro" warranty issue as explained by our service representative when he came out the same day you called us. 3ft of ice and water is included in EVERY quote we do, it"s part of our installation procedures. (so you did not pay extra). Im glad you hired a person to remove your excess snow this will help protect your roof moving forward. We are disappointed that you gave us such a low score. We installed a partial roof as per your request and even repaired the other sections for free as you were under budeget constraints.
Kindest regards, Jan and Chris

Shari  from Oakville
Shari from Oakville
7 reviews Oakville, ON
10/10

Rooging

Roof Pro recently replaced the roof on my townhouse, plus 3 adjoined townhouses. Frank did a thorough inspection of the roofs, explained the work that needed to be done, and the materials needed to do the job right. He provide excellent customer service, a fair quote, and came back to do a post installation inspection. The installers were professional, completed the job on schedule, and ensured the lawns and driveways were cleared of debris. I am happy with the service and the quality of the job and would highly recommend Roof Pro.

Approximate cost of services:
$3,500.00
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Richard from Markham
Richard from Markham
6 reviews Markham, ON
10/10

Roof quote

I've used roof pro 2 before and asked Frank to quote me for a Toronto address. He made the long trip from Newmarket arriving promptly despite heavy traffic. The job was small and Frank was very honest saying it would be better to hire locally but telling me what the price should be. Such honesty with previous excellent work.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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paul pahuja from Brampton
paul pahuja from Brampton
2 reviews Brampton, ON
10/10

Total roof replacement

First of all i am thankful to Frank for his friendly face and friendly approach.he does understands customers need .The guys who came to do the lob very sincere and did an excellent job.They did not leave any mess on the ground will highly recommend this company for this kind of job .Another person i would like to thank Chris and Steve.

Approximate cost of services:
$6,700.00
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Chris from Etobicoke
Chris from Etobicoke
4 reviews Etobicoke, ON
9/10

Strip and reshingle

Hired roof pro to take care of my mom's roof prior to the sale of her house. We had a minor leak and the shingles were in very poor shape (2 layers as well) so it needed to be done prior to repairing the drywall.
Frank the estimator was great to deal with; good information, not pushy. Roof pro provided a competitive quote, matched the price of another company who was slightly cheaper and didn't try and sell me the moon- all we wanted was a properly done roof with quality materials to sell the house. Their warranty was fully transferable to the new owner which added value to the house.
In the end, they showed up when they said they would, the roofers were polite and the work looks good. -1 point for cigarette butts on the ground.

Approximate cost of services:
$5,500.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Roof Pro Plus Home Improvements

Complete re-roof, new roofing, repairs, flat roofing, eavestrough, soffits, facia, skylights, blown in attic insulation top up to R60.

We are fully insured, and all work is guaranteed. Roof Pro Plus Home Improvements South is a family owned, and operated business and are happy to say that we still operate with the same excellence of workmanship, attention to detail, and service that the company was founded on.

CATEGORIES
Roofing, Gutters & Eavestroughs, and Insulation
PRODUCTS
Owens Corning, Certainteed, Maximum Ventilation, Duraflo, Enviroshake, Copper, Inspire Roofing
SERVICES
Reroofing, replacement roof, new roofing, repairs, animal damage, ice damming, soffit, fascia and eavestrough (gutter guard), flat roofing, metal roofing, windows
BRANDS
Owens Corning, CertainTeed, Velux, Duraflo Proventilators ,
SPECIALITIES
roofing contractor, metal roofing, windows
WEBSITE
http://www.roofproplus.com
YEAR ESTABLISHED
20
NUMBER OF EMPLOYEES
25
PAYMENT METHOD
Cheques
LICENSES
Yes
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 written workmanship warranty!
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