A/C suddenly stopped working over the weekend when the weather was climbing upto 40 degree celcius with the heat wave warning. I contacted 3 "top rated" companies here on homestars, CoreTemp (Janice) was the first one to reply my email and gave me Richard's phone #. I called Richard immediately, explaining to him what happened and what I have diagnosed myself. He came in with his associate today, run a quick check on the A/C unit because I was suspecting its the capacitor or contactor. After a quick test, Richard discovered it is the "fuse", and I am sure he felt bad for me because I ran some diagnostic myself and thought it wasn't the fuse. It was 1 bad fuse out of 2, hence when I tested with a volt tester, it shows current, but with Richard's multimeter, he only see 10V instead of 24V, hence the condenser wouldn't start up. Richard was very nice and since he was here already, he check my freon level and found it low, so he recharged it at a very good price, that made my life feel easier because he (probably) didn't want me to feel awful for paying $125 to find out it was a fuse problem.
I have to say Richard and his associate at CoreTemp is very honest, helpful, and nice people. A+++ Service! I hope not, but if I or my friends and family ever need HVAC help, we will not hesitate to contact Richard at CoreTemp again. He has earned my trust and long-term business.
- Approximate cost of services:
- $160.00