City Wide Group Inc

Foundations
Toronto ON M4B 3N4
Write a Review
Write a Review


HomeStars
Foundations
City Wide Group Inc
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

94%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for City Wide Group Inc

Average customer rating:
9.5 10 (364 reviews)

Sort by

Charlie in Bridlewood
Charlie in Bridlewood
5 reviews Toronto, ON
10/10

Foundation Waterproofing

Over the last couple of months we have discovered foundation leaks in two different areas of our house which is about 50 years old. The first time we picked City Wide Group out of the internet. Harry arrived promptly to give us a quote. His crew arrived when promised and did a very thorough job ... on time and on cost. When they were finished they cleaned up and the site looked like nothing had happened there. Harry waited a week before coming back tho collect his payment ... in case there were any issues. When we discovered a second leak on the other side of the house we called CWG again. Chris (Harry's son) came by to quote ... and we had the same excellent experience all over again. They deliver on time and on cost ... and their crews are friendly, hard working and thorough.

Approximate cost of services:
$2,700.00
Was this review helpful?
Edward  in Toronto
Edward in Toronto
1 review Toronto, ON
10/10

Waterproof stone foundation of 90 year old house

CWG did an excellent job to waterproof our 90+ year old house with a stone foundation.

The crew was extremely diligent, friendly, and they cleaned up the site at the end of each day and left it the same as before when the job was done.

Harry personally came to the site several times during the project and for the final inspection. Frank, the crew leader, was great at directing his team which worked so efficiently and effectively that I was amazed at how organized and disciplined they were without tripping over each other.

Harry was very reachable and answered all of my telephone calls and questions. Our neighbor had a concern about the work being done at our house and Harry quickly came over to meet with them and explain how the job was being performed.

Frank and his Polish crew was fantastic and by the end of the project, I was speaking a bit of Polish that I learned from them!

THANK-YOU Harry, Frank and his team for protecting our 90 year old foundation which I am certain will last for at least another 90 years!

Approximate cost of services:
$8,000.00
What could this company do to improve their services?
Nothing! Just keep servicing your customers like you did for our house.
Any advice to offer fellow homeowners facing a similar project?
When looking for foundation waterproofers, do not let the price be the deciding factor. We had numerous quotes but decided to go with CWG and Harry because he thoroughly explained the process and reassured us that the quality of the work will be second the no one. Another contractor gave us a cheaper quote which looked attractive. However, after asking a lot of questions and getting down to the process of how this contractor was doing the job, it was discovered that they were not going to completely parge our stone foundation and only use an elastomeric rubber spray-on as the waterproof layer under the delta membrane. Harry's team did a great job parging that our 90+ year old stone foundation almost looked like a modern cinder block wall when the work was completed. This is very important for older homes that are built on top of a natural stone walls. Harry confirmed that he has the experience in working with these old houses and that he fully knew what to expect when it came to waterproofing our house., fully parging, and protecting our foundation. TIP for homeowners: ask a lot of questions, learn how the contractor is doing the job, what materials are they using, will they fully parge the wall before the waterproofing (important for older homes), what waterproofing material will they use (elastomeric spray-on or membrane), will they install a delta membrane, how much stone will be used on top of the weeping tile, how will they backfill and tamp the soil, etc. Education and knowledge is key. But with CWG and Harry, he fully explained the process and deliver it as promised to our greatest safisfaction.
Was this review helpful?
Ciprian in Ajax
Ciprian in Ajax
2 reviews AJAX, ON
10/10

waterproofing basement

We have a crack in the foundation wall which leaks whenever there is a heavy rain. My concern with the waterproofing job was that the work on the side of the house meant taking out the interlock pavement and stairs, taing apart my flower bed and putting it back again after work is done. Chris and I discussed the options and set up the date for the work. He estimated the work would be done in three days. The crew actually finished the work in two days, Chris sent out additional crew members to ensure they finish the work as promissed, by Saturday. I specifically asked for this so I can be at home to keep an eye on the site. Jacob, the crew leader explained to me all the steps and called me out to see the progress. I was very happy with the work, profesional, clean and they have done all I asked for. After less than 36 hours, my basement wall was sealed (22 ft long), weeping tile replaced, interlock pavement and flower bed in place, the site was cleaned up and does not even show that we dug the whole thing up 3 ft below the surface. Highly recommend these guys!

Approximate cost of services:
$5,000.00
Was this review helpful?
Richard
Richard
2 reviews NORTH YORK, ON
10/10

Basement Waterproof on two sides of home and add sub pump

Great to do business with. Im in contracting so I watch out. They did everything that I asked for. Result no more flooding basement after all the spring rains
Thanks For The Great Job

Approximate cost of services:
$16,500.00
Was this review helpful?
Janet in Toronto
Janet in Toronto
6 reviews Toronto, ON
10/10

Basement foundation waterproofing

Chris at CityWide Group, Inc. was helpful and professional from the first phone call about our basement leak. He answered all questions clearly, quickly returned calls and emails, and was punctual with scheduling. His crews were efficient, quick and very neat, and they dealt well with neighbours. CityWide's quote was in the range of quotes received, and they have proved to be worth every penny. I selected them out of 10 quotes, and highly recommend them. Chris was very good to work with and he clearly knows his job well. Also, we made some changes and adjustments along the way, and Chris was always helpful, informative and accommodating. Thanks, Chris!

Approximate cost of services:
$7,000.00
Was this review helpful?
FLOR FIRMANTES in Scarborough
FLOR FIRMANTES in Scarborough
1 review Scarborough, ON
10/10

leaky basement waterproofing

we we're very satisfied with the job done by citywide group. we definitely recommend citywide to all our friends and colleagues. the price is very satisfactory for the effiency of job they did, the workers were very accomodating to our suggestions. the big bosses were always present on the jobsite and made sure the job was well done. thanks CITYWIDE, you took away our worries, gave us peace of mind for a no more leaking basement...all the time. oh we, definitely will not need your warranty, we know you did the right job the first time!!!!

Approximate cost of services:
$5,000.00
Was this review helpful?
Jill in Ajax
Jill in Ajax
1 review Ajax, ON
10/10

Wet basement fix

I purchases a 'newer' house in Ajax approx. 3 months ago. Since we purchased the house, we knew there was a leaking foundation crack that had to be dealt with. We had City Wide come out to give us an estimate before we moved in. We waited a while to have the leak fixed, and just recently had them out to do the repair. I am happy I went with City Wide, as they met, and went beyond my expectations. They were within the range of quotes I received, but felt most comfortable with them.

Approximate cost of services:
$1,800.00
Was this review helpful?
Sarah O in North york
Sarah O in North york
1 review North York, ON
10/10

waterproofing

City Wide Group was hired by my husband and I to waterproof a portion of our foundation. I found the company to be very professional and courteous about caring for our property. Very neat and tidy. Top notch service!

Approximate cost of services:
$8,500.00
Was this review helpful?
vashti marwah in Scarborough
vashti marwah in Scarborough
2 reviews Scarborough, ON
10/10

My basement was leaking

My basment was leaking and City Wide Group was contacted to fix the leak. They are very professional and very understanding and I am quite please with their workmanship. I will like to recommend them to any one out there who is looking for a contractor to fix their leaking foundation. A very happy and satified client.

Approximate cost of services:
$0.00
Was this review helpful?
Dan Hughes in Burlington
Dan Hughes in Burlington
1 review Burlington, ON
10/10

Foundation wall replacement

City Wide Group was professional from start to finish during this project. We are very happy with the level of service and the work done. The work crews were extremely tidy during the 3 week job and the area was cleaned up and left in very good shape upon completion. I would have no hesitation recommending or using City Wide for any future work we require. 10++

Approximate cost of services:
$25,000.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about City Wide Group Inc

City Wide Group is your first choice for waterproofing and underpinning service in Toronto & the GTA. We have been in business since 1961, building a reputation in this community for timely, quality work always done right the first time. Family owned and operated, our team of waterproofing and underpinning specialists is unmatched when it comes to client satisfaction. Our unwavering dedication to outstanding service has earned City Wide Group the prestigious Consumer’s Choice Award for 23 consecutive years.

***

For comprehensive waterproofing and underpinning solutions that protect your home, your equity and your peace of mind, choose City Wide Group.
Our expert advice and timely, dependable service are backed by an accurate quotation and guaranteed satisfaction, whatever your needs. We can permanently prevent wet basements, seal foundation cracks – inside and out, install weeping tiles, install drains inside or out and lower your basement.

***

Safeguard your family’s health, your most cherished possessions and your property’s value- contact City Wide Group today.

CATEGORIES
Waterproofing, Concrete Contractors, Foundations, and Masonry & Bricklaying
PRODUCTS
Blueskin WP200 Delta MS
SERVICES
Waterproofing, Exterior & Interior Waterproofing, basement waterproofing, wet basement, leaky basement, window well, Underpinning, Concrete, Masonry, Drains, Plumbing, Back Water Valves, waterproofing contractors Plumbing, Drains, , basement waterproofing, wet basement, leaky basement, foundation crack, window well, foundation crack repair, weeping tile installation, waterproofing contractors
BRANDS
Bakor Blueskin WP200. Corsella Dorken - Delta MS drainage membrane (dimpled). Back Water Valves
SPECIALITIES
Exterior & Interior Waterproofing, Weeping tile, Underpinning, Basement lowering, drains
WEBSITE
https://www.citywidegroup.com
YEAR ESTABLISHED
1961
PAYMENT METHOD
Cheque, Cash, All major Credit Cards
LICENSES
Metro Lic. # B-8393
MEMBERSHIPS
26 Time Consumers Choice Award WinnerBBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
LIFETIME Transferable Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.