We were looking to get a leak in our basement repaired and have a window opening enlarged which required a window well installed. After contacting City Wide for a quote, we received a call from Casey to schedule an appointment. Casey arrived on time for the appointment. For the leak repair he checked inside and outside of our house thoroughly. After observing and assessing he explained to me about the problem and discussed all possible solutions to fix the it. He explained in detail the way they would fix the problem and why they would do it that way.. He provided a complete written estimate in detail with diagrams which no other company did. We had cement walkway in the area and he promised me that the area will be same as before after the work is completed. Once we decided to go ahead and confirmed with Casey, the worked started at the time mentioned in the written estimate. His team did fantastic work. The team was every punctual and professional towards their work. As promised my cement walkway was reinstalled and the yard was cleaned and back to its original look.
On the window Casey explained how they would enlarge the opening. They would dig an opening for the window well; connect a drain pipe to the weeping tile and cut the required size hole in the wall. Then they would waterproof around the hole (sides and bottom). Since this is a window that would be used as an emergency exit Casey explained they would have to make a custom window well from 6x6 logs so it would be at the required size to be used as an exit. Again the written estimate was done in detail with diagrams. The workers arrived at the date and time specified and did a fantastic job(again). When finished they cleaned up the yard and put everything back the way it was before. They even bagged and hauled away the excess dirt from the window well!
I am very pleased and satisfied with the projects completed. I definitely will recommend Casey, his team and City Wide Group Inc. the best company in the market for waterproofing and modification service.